[Resolved] Airtel & Idea — OVERCHARGING FOR GPRS USAGE | |
I am from kerala. I used both Airtel and Idea gprs connection about 8 months ago at that time it cost me 274 Rs/month (Airtel) and 10 Rs/day (Idea) for unlimited usage of gprs. Suddenly one day airtel and idea hiked thier GPRS charges from 274 to 374 Rs/month (airtel) & 10 to 20 Rs/day (Idea). With in one month they again hiked the charges from 374 to 600 Rs/month (Airtel) & 20 to 35 Rs/day(Idea). As the call charges coming down day by day why the gprs charges are going up at crucing speed? Because of this big hike in gprs charges millions of peole stopped using GPRS service. TRAI should look at this gprs tariff and make it affordable to normal people. I think as 3g on its way even the old price of 274 Rs/month for unlimited usage is overcharging. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
AirTel — Overcharging for usage of GPRS
Dear Sir / Madam,Sub.: ERROR IN THE BILL NO.[protected] DATED[protected] FOR RS.3047.53 against my mobile No. [protected] (Airtel)
I have been using Airtel Mobile Service for the last so many years. I have not opted/requested for GPRS service, but for the first time they have charged me Rs.1600/- towards usage of GPRS services. I have already complained to Airtel regarding the charging for usage of GPRS service, but they are not responding properly and they have asked us to clear the payment of Rs.1600/-.
My only concern is that when I have not requested for the GPRS service, they have their own started the service to my mobile for 3-4 consecutive days and it got automatically disconnected by Airtel. I am not aware of how to use the GPRS service and I am not eager to use the same in future, then where the question arise for requesting the GPRS service from my side. Therefore, I request your forum to look into this matter and sort out the same.
Thanking you and awaiting your favourable response in this regard,
Hans Raj Agarwal
(M) [protected]