[Resolved]  Airtel Mobile Prepaid Sim Card — Mobile Number is not valid for last 5 days

Address:Tiruchirappalli, Tamil Nadu

My daughter's Airtel Number [protected] is not working (this number is not valid) for the last 5 days. She gave complaint to NIT Trichy office of Airtel. They asked to go to Trichy city office which IS 25km. away from NIT CAMPUS. sHE WENT THERE WITH ALL NECESSARY DOCUMENTS AND NOBODY WAS THERE. The same problem is happening to this number for the third time in 6 weeks. Why this is happening to the same number again and again. If they are giving the complaint via phone why they cannot repair it? Why each time Airtel people are asking for identification documents and taking so many days to repair a damaged sim. I am requesting your urgent attention to repair the same.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airtel Mobile — Prepaid Sim card destroyed

I am using Airtel Prepaid Mobile. Wich no is [protected]. Suddenely the simcard has destroyed and when I insert the sim on mobile then massage show on mobile " Insert Simcard". I have gone Airtel consumer care office but they told me to purchase a new simcard and talk to me like missbehave.
Namaste (mathew98),

This is to inform you that your concern listed on 20 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    NIT Trichy
    Tamil Nadu
    India
    File a Complaint