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Airtel Complaints & Reviews

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Updated: Dec 22, 2025
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L
Lijith Vasanthalal
Mar 15, 2009
Resolved
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Resolved

I am an Airtel Prepaid customer since last six months. I have two more sim cards also. Altogether I recharge my sim cards more thar 3500 Rs per month. My job is like that I work 28 days On and 28 days off in West Africa. Every time I bring my Airtel mobile with me with a balance not much less than 300 Rupees. This time also I was doing the same. Just after reaching Angola I send one sms to India. That time my balance was something like 298 Rupees. I receive one message saying that they deduct 15 Rs for the sms. After some time I try to send one more sms. But I couldn't send it bcos I found my balance as low as 0.23. I don't know how it happened. you are responsible to find a solution for this. I need my Full balance back as soon as possible.

Thanks for your co operation
Aug 14, 2020
Complaint marked as Resolved 

Airtel Mobile — Exorbitant charges on intl roaming

I have been a subscriber of Airtel for over 10 years now. My number is [protected]. I have consistently felt that the charges for international roaming are very high but my recent experience takes the cake.

I recently travelled to Batam which is an island very close to Singapore. I made a couple of calls while in Batam for which I was hooked to Telekom Malaysia or Telekom Indonesia.

I was shocked to see my bill where I have been charged Rs 150 per min for these calls.

I have been following up with Airtel for clarification on the billing for the past two weeks but I get a standard email response from different agents. I am not able to reach higherups in Airtel too.

Rgds

Shankar
Date[protected]
To,
HSBC

Dear Sir


Re : Credit Card No.[protected]

I am employed with Everest Industries Limited having office at Mumbai. In or about Feb 2006, your marketing representative visited my Thane office and gave demo for the usage features of your card. While I was inquiring about the features of your card, your marketing representative obtained my signatures on some forms and obtained some documents from me for purpose of noting my name as “interested member” for filling inquiry form. Subsequently your Bank Credit Card bearing No[protected] was posted to me at my office address.

I say that without my using your card, your Bank sent me statement for Rs.210/-.approximately. I say that I immediately called your customer care number putting forth my grievance and called upon them to cancel my card and terminate services with immediate effect. I also called upon them to sent me letter for “No claim”, to which they showed their inability and stated that same is granted only in case where there is any dispute above Rs.1000/-, however they assured me that card is cancelled and services are terminated. I say that subsequent thereof, I have not received any statement from your bank till date.

I say that from last about 15 days, I am receiving sms from your bank for payment of Rs.4570/- towards aforesaid credit card pending bills. I had never imagine of such conduct from Big Banking Corporation like yours. I say that without usage of your services, how can I be made and forced to pay charges levied by you. I put forth my grievances with your customer care at Ram Maruti Rd branch, Thane who showed their inability to locate my bills and pending dues. They were also unable to provide me any Bank statement though I was ready and willing to bear the cost for same. I say that I also spoke to Mr.66667070 of your Bank collection centre at Mumbai,[protected] who responded to me rudely as if I am bring defaulter / criminal. I say that thereafter I spoke to your Delhi Recovery Cell at Telephone No[protected]/45023968 with Mr.Basant, who was also not able to resolve to my problem or provide me statisfactory reply.

I called[protected]/67116251/67116115 no one response

The said act of your to grab heavy & exorbitant amount from me for no fault of mine speaks of your volumes and attitudes to procure money by adhering to illegal means & making trap for the innocent customers like me.

I am therefore now constrained to put forth my grievance in writing for necessary action and resolution of my grievance. Request you please look into this matter and advise what should be my next step.
Yours truly,
Arun Shankar Kushwaha
[protected]@hotmail.com
[protected]
CC to for information and record

A) Thane
B) Mumbai
C) Delhi
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    R
    Ravi Ahlawat
    from Mumbai, Maharashtra
    Mar 15, 2009
    Resolved
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    Resolved

    Since last month i am receiving this messagefrom AIRTEL on my Prepaid card, pls see below
    " You have been renewed for (DailySportNewsPac, TextBasedService). Subscription service on Airtel STK. You have been charged Rs 1"
    I have complained several time to customer care, every time they promised that it will be stopped, but nothing happened, i get at least 15 mesage in a day,
    Pls do the needful or i will be forced to move consumer court to resolve this
    Thanks
    Aug 14, 2020
    Complaint marked as Resolved 
    Date[protected]
    To,
    HSBC

    Dear Sir


    Re : Credit Card No.[protected]

    I am employed with Everest Industries Limited having office at Mumbai. In or about Feb 2006, your marketing representative visited my Thane office and gave demo for the usage features of your card. While I was inquiring about the features of your card, your marketing representative obtained my signatures on some forms and obtained some documents from me for purpose of noting my name as “interested member” for filling inquiry form. Subsequently your Bank Credit Card bearing No[protected] was posted to me at my office address.

    I say that without my using your card, your Bank sent me statement for Rs.210/-.approximately. I say that I immediately called your customer care number putting forth my grievance and called upon them to cancel my card and terminate services with immediate effect. I also called upon them to sent me letter for “No claim”, to which they showed their inability and stated that same is granted only in case where there is any dispute above Rs.1000/-, however they assured me that card is cancelled and services are terminated. I say that subsequent thereof, I have not received any statement from your bank till date.

    I say that from last about 15 days, I am receiving sms from your bank for payment of Rs.4570/- towards aforesaid credit card pending bills. I had never imagine of such conduct from Big Banking Corporation like yours. I say that without usage of your services, how can I be made and forced to pay charges levied by you. I put forth my grievances with your customer care at Ram Maruti Rd branch, Thane who showed their inability to locate my bills and pending dues. They were also unable to provide me any Bank statement though I was ready and willing to bear the cost for same. I say that I also spoke to Mr.66667070 of your Bank collection centre at Mumbai,[protected] who responded to me rudely as if I am bring defaulter / criminal. I say that thereafter I spoke to your Delhi Recovery Cell at Telephone No[protected]/45023968 with Mr.Basant, who was also not able to resolve to my problem or provide me statisfactory reply.

    I called[protected]/67116251/67116115 no one response

    The said act of your to grab heavy & exorbitant amount from me for no fault of mine speaks of your volumes and attitudes to procure money by adhering to illegal means & making trap for the innocent customers like me.

    I am therefore now constrained to put forth my grievance in writing for necessary action and resolution of my grievance. Request you please look into this matter and advise what should be my next step.
    Yours truly,
    Arun Shankar Kushwaha
    [protected]@hotmail.com
    [protected]
    CC to for information and record

    A) Thane
    B) Mumbai
    C) Delhi
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      S
      siddhesh vaidya
      from Chandigarh, Chandigarh
      Mar 14, 2009
      Resolved
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      Resolved

      I want the last month's call records of airtel no. very urgently if you cud help me please. the prepaid no. is [protected].. your early esponse would be appreciated. ...
      Aug 14, 2020
      Complaint marked as Resolved 

      Airtel Prepaid — disturb by missed calling

      my airtel prepaid no is [protected]. i getting a regular missed call from this no [protected]. please help me. pls inform about this no.
      I want all the call details of last month of my airtel number [protected] it is very urgent.
      i[censored] could plzzzzz send it immedieately.
      My mobile number is [protected] post paid and I am getting missed call from number [protected]. I was disturbed with this number. May i know whose is this number.
      I want all the call details of last month of my airtel number [protected]it is very urgent.
      i[censored] could plzzzzz send it immedieately.
      I want all the call details of last 2days of my airtel number [protected]it is very urgent.
      i[censored] could plzzzzz send it immedieately.
      plz give back my balance of rs406 .which u have cut from my mobile by sending me msg related to airtel live regarding javascript download which was not done by me plz return my moneyi have called many times to costumer care but proper response was not given to me take this matter serious i have been trying since last 20 days . i have been loyal costumer of airtel since last 3 years .my no is [protected]
      plz give back my balance of rs95 .which u have cut from my mobile by sending me msg related to airtel live regarding javascript/games download which was not done by me plz return my moneyi have called many times to costumer care but proper response was not given to me take this matter serious . i have been loyal costumer of airtel since last 3 years .my no is [protected]
      plz give back my balance of rs406 .which u have cut from my mobile by sending me msg related to airtel live regarding javascript download which was not done by me plz return my moneyi have called many times to costumer care but proper response was not given to me take this matter serious i have been trying since last 20 days . i have been loyal costumer of airtel since last 3 years .my no is [protected]
      I have been receiving one sided ‘SMS’ from Airtel (wap) services(since few days) what I always keep on ignoring (with out bothering same), but now I have been noticing regular deduction of money from my A/c(mobile no.[protected]) which is really surprising to me and disgusting as well.
      Then, I contacted customer care of Airtel(No.[protected]) and asked to revert back all the money deducted in this ground so far by describing entire dissatisfaction in this issue.
      Every time they kept on telling that money will be refunded within few hrs but still nothing happened.It was deducted on the pretext of downloading some javagame but neither the request nor anything has been downloaded by me.
      But, I AM yet to receive any positive reply or action in favor of me.
      Therefore, I would like to request you to please look into this matter on priority basis at the earliest.
      Hoping for early & favorable action and reply,
      Regards,
      I want call details of the number 99818158 immediately . It's very urgent.
      I want call details of the number [protected] immediately . It's very urgent.
      my cell no. is [protected] i have free sms offer rental Re.1/day. but now i want sending msg detail month of may on 1-05-09 to 14-05-09. please consider my request and send me detail.
      kindly request you please response early.
      thanking you

      AIRTEL PREPAID,9937068901 — SIM CARD EFFECT

      THE ABOVE SET IS BEING USED BY MY WIFE SAROJINI TRIPATHY, BY MISTAKE SOMEBODY MISUSED THE SECURITY SETTINGS, THEN SET ASKED TO ENTER PUKCODE, AFTER CONTACTING AIRTEL CUSTOMERCARE, THEY PROVIDED PUK CODE, THE SET REOPENED, JUST AFTER SOME HOURS THE SAME PROBLEM STARTED, AGAIN I ASKED TO CUSTOMERCARE, THEY INSTRUCTED TO ENTEPUK CODE, ENTERED&OPENED.BUT AFTER SOMEHOUR THE SET BECOME INACTIVE.WHAT SHOULD I DO.
      my no is [protected].i want to know the details of the call to and fro from the no and also the sms. pls kindly deliver the info as its very urgent
      I want call details of the number[protected] immediately . It's very urgent.
      I want the 15.06.2009 to 18.06.2009 call records of airtel no. very urgently if you cud help me please. the prepaid no. is [protected].. your early esponse would be appreciated. ...
      hello sir,
      i am jenti i need to this number [protected] all incaming/outgoing call detail pls
      i want to know my all call detail record of last month of no [protected] plz send me email
      as early as possible
      i want full call details of number [protected] by January 2009 to August 2009.plz send the details its very Urgent...
      I want all the call details of last month of my airtel number [protected], [protected] it is very urgent. i[censored] could plzzzzz send it immedieately.
      i want to knw the call detail of my airtel prepaid sim no. [protected]. Pls reply me urgently.
      what are the charges to get call detail record for IDEA number of delhi region
      regular missed call from [protected]
      My airtel sim no [protected] his imei no lock .

      my sim no [protected] unlock
      I have a airtel sim, how can I find the the phone no using the sim serial no?
      i want to know my all call detail record of two month of no [protected] plz send me email
      as early as possible
      I want to know my all call detail record of two month of Aircel
      Mobile Number [protected]. Pls send me Email as early
      as possible.
      I Want Call details of My Airtel number.My Sim No Is [protected]
      I WANT TO KNOW MY CALL DETAIL MY SIM NO.: -[protected]
      ALL DETAIL
      my moblie lost in bundi city so i want search my mobile model name :- NOKIA E63, IMEI No.:- [protected] and My sim No.:- [protected]. please search and give me informacation.
      my informacation no. :- [protected]

      Pre-Paid sim card — want to know the details of acounts

      sir,
      Can you provide me of my expendituer i used by mking calls and doing all the recharge, since my number got Activated. my Number is [protected].


      i will be very grateful to you if you can provide me for the above said, i just wnt to keep a note of my expenditure from the past years. you can send me in my number or in my mail id.
      I want the last month's call records of airtel no. very urgently if you cud help me please. the prepaid no. is[protected]
      sir want all the incoming call and out going calls details of last month of my airtel number [protected] it is very urgent. i[censored] could plzzzzz send it immedieately
      Dear Sir I am Ashwini, kindly update me How can i get my prepaid call Detail, with a fruitfull ans..?? Waiting for ur prompt responce [protected]my id [protected]@yahoo.in
      Dear Sir

      I want all the call details of last 1year of my airtel number [protected] it is very urgent.
      i[censored] could plzzzzz send it immediately on my e-mail ID : [protected]@yahoo.com

      Thanking you
      Yours truelly
      XYZ

      Airtel — Regarding prepaid card

      I have bought the airtel prepaid recharge card through ngpay ,i used the 16 digit pin no which i got, but it says card is invalid , I made several complaints to airtel customer care on the same day ,thay told me it was fixed .but actually it was not fixed till now

      Regards
      Suresh
      [protected]
      i want to know da call details of the num [protected] for da last month
      i had also the same problem i had bought a card through ngpay and the pin no it says is invalid i had the history with me ([protected])
      I want the last month's call records of airtel no. very urgently if you cud help me please. the prepaid no. is [protected].. your early esponse would be appreciated.on my e-mail ID : [protected]@yahoo.com
      I want all the call details of last month 27 march 2010 of my airtel number [protected] it is very urgent.
      i[censored] could plzzzzz send it immedieately.on my e-mail ID : [protected]@yahoo.com

      Airtel Prepaid — sall detail

      plz give me call details of last 15 days of my phone no. [protected] in my e-mail id i.e, [protected]@yahoo.co.in
      I have been receiving only incoming "SMS", but was not able to send or reply any sms, i was facing this issue for almost 3 month, i had called several time for the same, but their was no solution provided, but was given false promises, to my surprise, when i called up on 18 may, the complaint was already closed without being my issue been resolved.
      Then, I contacted customer care of Air tel(No.198) and my call got escalated to fFS/TL- Payal, she kept my call on hold for 27.30 min and disconnected, my phone i aging call up on same no and asked CSA to transfer my call, she again disconnected my call, and then after few min, Mr. Nanak( Manager) call up and he took the initiative and resolved my issue with in 2 hrs, i am very happy with the kind of commitment Mr. Nanak has taken in my case and will like to appreciate him for the same .
      But, I very upset with Ms. PAYAL. .

      Therefore, I would like to request you to please look into this matter on priority basis at the earliest.
      Hoping for early & favorable action and reply,

      Regards,
      Amit Kumar ([protected])
      my mob no [protected] sms dtail may month on my id siddeshwar .[protected]@yahoo.co.in
      regarding call details & sim user name details
      I want the last month's call records of airtel no. very urgently if you cud help me please. the prepaid no. is [protected], [protected], [protected], [protected] plz send me detail my mail id [protected]@way2sms.com its urgent
      i need Incoming and out going calls of my Mobile the Mobile No is [protected].

      varma.
      [protected]
      my himachal sim [protected] out and in calls details of 1step to 10 step 2010 sent on my e mail id [protected]@gmail.com
      hello sir i want to know the name of the owner of airtel friends no.[protected] plz help me...
      hi sir i want the details of my airtel prepaid sim no. [protected]
      i want the address of this phone number [protected] of aritel
      which is very arrgent
      i want to get all call details from this no. pleas send to my email.kumargopi13yahoo.com
      dear sir My airtel No is [protected] i have purchased this sim[protected]. But this sim doe's not activation.please activate this sim card nomber.please sir







      ThankYou
      GOPI
      HI

      I have one doubt. Recently All cell phone company's are requesting to submit the documents. I submitted the documents. So that company as not register and verified my documents. They are saying sim card is not ur name. This no. is another persons name. 3 yrs back I taken the prepaid sim. That time I was submit my Genuine documents and photo. Now they are saying not ur name. Who is responsible for this mistake. How we can rectify this mistake.. All companys should give suggestion to the customers.

      Raju
      I want the last month's call records of airtel no. very urgently if you cud help me please. the prepaid no. is [protected].. your early esponse would be appreciated.
      plz send me call detail of last 20 days of my mob no. [protected] on my email [protected]@gmail.com
      pls i hv last month call details in this numbers [protected]
      i wnt to detail of my number [protected] on my mail
      i want the details of andhra pradesh airtel no: [protected]. pls send the details on [protected], , , , , , , , , , .
      Dear, Sir

      I m prepaid costomer Airtel. my Mobile no is [protected] I m incoming And outgoing call detail of my no. for last theree month. Dec 2010, Jan.2011, Feb 2011
      Plz provide me details on my Email ID, My Email id is as given Below
      kumar.[protected]@yahoo.com

      Regards
      Sunil
      [protected]
      I want the last month's call records of airtel no. very urgently if you cud help me please. the prepaid no. is [protected].. your early esponse would be appreciated.
      I Manwendra Mishra want call details of the number [protected] of the month of march 2011. i submitted my Election voter card as my ID. It's very urgent. my email ID is [protected]@rediffmail.com.

      Airtel PrepaidSimcard — Unknown number call

      I am irrited by some miss call. It came every day by changing mobile numbers.Numbers are 1)[protected]
      2)[protected]
      Plz help me
      I want the calls and S.M.S. details of last month my airtel prepaid sim no [protected] very urgently send me on my mail address [protected]@ymail.com as the mobile is with my son
      I M SUJATA,
      I m also face the same problem,
      plz do the some action,


      Sujata-mumbai
      i want to knw the call detail of my airtel prepaid sim no. [protected].Pls reply me urgently
      I'm a AIRTEL prepaid customer (Goa), and facing the same unknown number problem as mentioned above. I got 2 calls from this number - [protected]. I didn't receive the calls at the time, but called back later. There was no ring on the other side and the display said 'ONLINE'. Rs. 45 were deducted after the call!

      I've come across many Airtel users stuck with the same problem.
      Look into this matter, urgently.

      Anup.
      I m Shirish, AIRTEL prepaid customer (Mumbai) and i m facing same unknown number miss calls as every one facing here... no is [protected].
      i want to know my all call detail record of this month of no [protected] it is very very important please...send my number [protected] please sir please
      I want all the call details of last month of my airtel number [protected] it is very urgent.
      i[censored] could plzzzzz send it immedieately.
      i want my airtel no. call details could u tell me how can i access pls me out.on my mail id techworld.[protected]@gmail.com thx to everyone...
      i want call details last month of my airtel number [protected] its very urgent
      i want know the call details of my prepaid sim no [protected]
      plz send me this numer last month calls details immediately [protected]
      Dear Sir,
      My idea number is [protected].
      I need my idea call detail time from 1 jan 2011 to april 28 2011. please send to my mail id all in comming and outgoing telephone number also need

      my mail id - [protected]@gmail.com
      plz sir
      its for my job matter, now iam in vaccation plz sir i want to get dat numbers plz zplz
      i want my incoming call details last month may pls send me fast my email d [protected]@yahoo.com
      i want airtel mob. no.[protected]call detail date 13/07/2011 8pm to 11pm pls.reply me urgently
      Please send my airtel mobile no [protected] details of s.m.s. and calls at my mail address [protected]@ymail.com of the month of june it is very imp. to me as my mobile sim is using by my son THANKING YOU . I have given complaint at this consumer foram 2-3 month before but ill date you have not send the details so please send
      ii want call detail for my wife number [protected] send me mail for this number call detail dreamsoflyf.[protected]@gmail.com
      I want the 01.07.2011 to 31.8.2011 IncomingOutgoing call record and sms also of airtel No very urgently If you could help me please. My prepaid No [protected] Your early response would be appriciated
      i want full call details of no is [protected] by 1november 2009 to december 2010 plz send the details its very urgent plzzzzzzzz sir send immedietly my no is [protected] plzz sir give me details this no plzzz
      i need new offers immedieatly my number [protected].. last 5 months i not gets any offers, so plzzzzzzzzzzzzzzzz sent me new offers.
      i want call details of no is [protected] by 1nov 2009 to dec 2010 plz send my mail id babita.[protected]@gmail.com its urgent ...plzzzzz sir plzzzzz
      I want all the call details of last 2 months of my airtel number [protected] it is very urgent. if you could please send it immediately. my email id is [protected]@in.com
      I want all call and sms details of last year i.e 2010, my airtel number is [protected] it is very important for me, please arrange the same
      I am using Air-tel prepaid no : [protected] for the past 6 years under my fathers
      proof, I recently missed my SIM card and approached your executive for new Sim
      and came to know that the mentioned number was not under my father proof
      (Kamalakannan Proof Given : Ration Card Photo copy). I am very clear in
      Identity given for this number.How to change the my proof. Kindly help me in getting this number, since my
      business contacts are depends on this number
      I want call details and recharge details of past three month. my airtel no is [protected] it is very impoertant for me, please arrange the same.
      Sir, myself diwakar no is [protected] i've applied for last month call details and got reqst no 282238 by sms and inf that i'll get the details within 10days till now i've not got the detals.for that i've been charged 50rs.i've made a call to customer care but no one is giving positive reply plz do the needful.
      HAI AMY AIRTEL NUMBER IS LOST THAT IS [protected] IT'S MY FAVARATE NUMBER IT LOST BUT ONOTHER PERSON IS USING PLEASE SEND USIN LAST TWWNTY DAYS CALL DETAILS PEASE URJENT [protected]@gmail.com this is my email id pleZZZZZZZZZZZZZZzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz... send me

      AirTel — REGADRING CALL DETAIL.

      SIR

      I WANT TO KNOW CALL DEATIL THIS APRAIL TO MAY
      KINDLEY SEND ME CALL DEATIL PLZ AT THIS E-MAIL ID :- [protected]@gmail.com
      cont.[protected]
      my number is [protected] i want my call details of last 6 months on very urgent basis kindly help.plz...
      i want to check my call details of last month..
      please give me the way to check the details...
      want the last month's call and sms records of my airtel no. very urgently if you cud help me please. the prepaid no. is [protected].. your early esponse would be appreciated.
      hello sir how r u? i want one help i want my number [protected] call details&call recording from this date August 25/ to September 03 plz give me the list. this is my mail addres www.adham.[protected]@yahoo.com plz verry verry urgent thanks...
      DEAR SIR I WANT TO LAST MONTH CALL DETAIL OF MY NO. [protected], , URGENT
      i want to know the message details of my simcard
      sir i want to the call detail of my sin number [protected] last maths
      plz detail sent my email. add- [protected]@gmail.com
      I want to know the call details i.e. incoming, outgoing on my mail ([protected]@rediffmail.com) i[censored] can help me and provide me the details please.
      The mobile No. is [protected], its urgent please help me.
      plz i want call details this no [protected]
      hi m sukhjit singh .i want call record since july 19 2012 to feb 15, 2013 plz plz its very urgent my no is [protected]
      kindly provide me audio call details of my airtel no. last month.
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        N
        Nishant Kumar
        from Bengaluru, Karnataka
        Mar 14, 2009
        Resolved
        Report
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        Resolved

        Dear sir



        I am very sorry to you say that I have taken the Airtel mobile connection
        and my no is [protected]. I have some problems these are

        (A). When I was taking the new connection, there were two schemes for pre
        paid, and these are given below:-





        .
        |[protected]--+[protected]---+[protected]-|
        | | | |
        | |Easy Recharge with Rs. |Easy Recharge with |
        | |298 |Rs. 398. |
        | | | |
        | | | |
        | | | |
        |[protected]--+[protected]---+[protected]-|
        | | | |
        | Local call rate |Rs. 1 Per minute |Rs. 0.50 Per minute |
        | | | |
        | | | |
        | | | |
        |[protected]--+[protected]---+[protected]-|
        | | | |
        | STD call rate |Rs. 1.50 Per minute |Rs. 1.50 Per minute |
        | | | |
        | | | |
        | | | |
        |[protected]--+[protected]---+[protected]-|
        | | | |
        |Local call rate after |Rs. 1 Per minute |Rs.0.50 Per minute |
        |Recharge with Rs.34 | | |
        | | | |
        |[protected]--+[protected]---+[protected]-|
        | | | |
        |STD call rate after |Rs. 1 Per minute |Rs. 1 Per minute |
        |Recharge with Rs.34 | | |
        | | | |
        |[protected]--+[protected]---+[protected]-|





        After knowing these plans, I had taken 398 plan because I will get local
        call Rs.0.50 per minute and STD would be Rs. 1.00 per minute after recharge
        with Rs. 34.

        I got the same facility for starting two month only. Than after they are
        deducting Rs 1.00 per for STD & Local. When I contact to you customer care,
        I came to know that you have change the plan.

        (B). I have recharged my mobile with Easy recharge of Rs. 200 and I got
        full talk time vide transaction id 5464557 dated[protected].than after
        after I was able to make call and It was deducted Rs. 3.00 and after that
        my mobile balance was Rs. 197. In night I use dialup for internet without
        sending MO sms and I got internet connected . I had just surf the internet
        for 15-20 minutes I got the sms my mobile balance is only Rs. 0.27 only.
        Than after I contact to your customer care on GPRS Toll Free no i.e 12118,
        that person was unable to reply me as why the amount has been deducted. He
        told me that, as earlier MO sms was required, now Airtel has change the
        plan and the subscriber directly use the internet without sending the sms
        and company will deduct the amount.. As earlier it was not happening same,
        it was asking to subscribe the data first before using the internet.



        So my question is

        1) What is the difference between 398 and 298 plan?

        2) Why the company change the plan without informing the customer and
        started the deducting the amount?

        3) Why the company not informed to subscriber if you are changing the
        plan as you are very much punctual to sending sms for marketing and
        business promotional sms?

        4) Is it right to company that whatever they will want, they will
        apply to subscriber even without informing them?

        5) Is it not unethical practice to generate the income?

        6) Why your customer care executives are misguide the customer about
        plan and false information like I will receive the call or at least sms
        from your side against my problems resolving?





        Please resolve my problem and let me know why it happened so.


        --
        With thanks & regards
        Nishant Kumar
        [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          K
          kuheli dutta
          from Kolkata, West Bengal
          Mar 14, 2009
          Resolved
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          we have a data card of airtel

          as our laptop need repaire we have stop using the data card

          it has some dues amount . when we receive a call regarding that then we said to issue a sarrender letter so that we can close the airtel account.

          But isspite of this from the airtel, no"[protected]" we are receiving harrasing calls on our mobile

          please advise
          Aug 14, 2020
          Complaint marked as Resolved 
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            T
            Tirlok Singh Narang
            from Mumbai, Maharashtra
            Mar 13, 2009
            Resolved
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            Resolved

            Sir, My Mobile No.:[protected]. You have charged Rs.30/= from my pre-paid A/c. I have neither requested nor interested to use this service. You are requested to to kindky reverse the charges & stop
            deducting the amount. The amount of Rs.30/= may kindly be reimbirsed in my A/c. immediatelly.
            Yours early action will be highly appreciated. Thanks. T.S>Narang
            Aug 14, 2020
            Complaint marked as Resolved 

            Airtel — Deactivate jumaani service.

            Dear Sir,

            My mobile Number is [protected].

            I have been getting messages from 64611010 stating, "thanks for using (Jumaani_wap_sub, subscription) subscription service on Airtel Wap. I am losing 30 rupees a month. Kindly deactivate the above mentioned service for my mobile number.

            Thanks.
            Dear Sir,

            My mobile Number is [protected] (Airtel prepaid).

            I have been getting messages from 64611010 stating, "thanks for using (zodiac_pack, Subscription) subscription service on Airtel Wap. You've been charged Rs 10. Enjoy wap.mobifun.in.

            I have never opted for this subscription and moreover, I am losing 10 rupees a week. Kindly deactivate the above mentioned service for my mobile number
            Sir, I am Rajeshwar chandra dey & my number is [protected]. By mistake I have subscribed to your Sanjay jumaani Astro prediction WAP service. Now I am being charged Rs.1.00 for each day. I don't want to use this service. So please make me unsubscribed to this service. Please please deactivate this service on my number.
            Sir, I am Prasad Kothawade my mobile number is [protected].. I am also facing the same problem defined by Rajeshwar Chandra above... i want unsubscribe that service.. please deactivate that Jumani service which is of no use to me..
            [protected]
            Sir.my mobile no.:[protected] you have charged Rs.10/= from my Pre-paid A/c .i have neither requested nor interested to us this service .you are requested to kindky reverse the chargas&stop deducting the amount of Rs-10/= may kindly be reimbirsed in my A/c immediatelly.
            youre earl action will be highly appreciatell.thanks.t.s>narang
            Sir, I am JAYAKRISHNAN & my number is [protected]. By mistake I have subscribed to your Sanjay jumaani Astro prediction WAP service. Now I am being charged Rs.1.00 for each day. I don't want to use this service. So please make me unsubscribed to this service. Please please deactivate this service on my number.

            Airtel — Jumaani_wap_sub

            Hi,
            I have got two complaints from Airtel:

            1. I did not activate the Jumaani_wap_sub service on my mobile number [protected], still it got activated automatically and a sum of Rs 10 is being deducted every week from balance. Plz deactivate it as soon as possible.

            2. I daily recieve a service message saying to click on a given link to know todays prediction, even after I had requested "Do not disturb" on my number. Plz stop this daily message, as it is really irritating.


            Manish

            AirTel — deactivate jumaani wap_sub

            please deactivate jumaani_wap_sub from my mobile my no.[protected]
            THIS IS SANDIP.my number is [protected]. By mistake I have subscribed to your Sanjay jumaani Astro prediction WAP service. Now I am being charged Rs.1.00 for each day. I don't want to use this service. So please make me unsubscribed to this service. Please please deactivate this service on my number.
            Pls can cancel this service.
            Please deactivate this jumaani_wap_sub. many times reduces the balance in my mobile no. [protected] without any subscription.
            Sir, I am Ramesh & my number is [protected]. By mistake I have subscribed to your S jumaani_wap_sup Astro prediction WAP service. Now I am being charged Rs.1.00, Rs 5.00 and Rs 10.00 for a week . I don't want to use this service. So please make me unsubscribed to this service.
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              J
              janki samir shah
              from Mumbai, Maharashtra
              Mar 13, 2009
              Resolved
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              Resolved

              Dear Sir/ Madam

              I Mrs. Janki Samir Shah would like to cut the service of my no. [protected] because of inconvineant service of Airtel as the amount of bill is very high. also wrong calls from Airtel people regarding bill payment though we have paid bills regularly.

              They charged anything, we cant see the local call details as well they send us only STD calls details.

              I had called 121 and launched my complaint to withdraw my postpaid service and if possible would like to transfer it in to Prepaidd.
              When i was asked to visit Airtel gallery of Kandivali West - M.G.Road on 12/03/09, the person asked for the ID proof just to withdraw this service and also aske me to pay first the rest amont of Rs. 2410/- and than only i should call 121 and request the same.

              I did all this exersice but no respond from Airtel. at Last my husband called airtel costmer care person - Ms Amudha and Mr Dishant on 13/03/09 and asked about the same they said that they need to talked me personaly.

              also was told for call back from airtel person to confim the same. But no respond.

              I would like to inform you ( AIrtel- Who so even it may concern) that i am not satisfied with the airtel service and would like to cancel the post paid service of airtel for No. [protected].

              Kinldy do needful and do it at your earliest as i am not going to pay anymore amount for the same from Today.

              Janki Shah
              M: [protected].
              Aug 14, 2020
              Complaint marked as Resolved 

              Airtel Postpaid — Billing, cancellation and very bad and rude service

              I was a postpaid user of Airtel (number - [protected]), and I was using it from last 2 years approx. but from last few months quality airtel service gone so down that i have finally applied for cancellation and stopped using connection as per cancellation teams confirmation but still i get call from different of airtel and they say that account is not cancelled and people are really rude.
              When I say bad service its not network or customer suppport team I am talking abot becoz it was never good but still can be tolerated, my issue is about the forgery which airtel have done. the very first thing is they changed my bill plan without my confirmation which increased my bill and I had corporate connection but when I asked for my plan back they said that I jave changed plan that is what system says and system can not lie which indirecty meant that I was lying. Still I was using the connection somehow.
              On 28 feburary 2009 my due amount was Rs. 3470.00 and i was making an online payment. By mistake I made dual payment as lost the internet connection, first of Rs. 3470.00 and then after few minutes again Rs. 3070.00 I immediately called my bank (Citibank) and informed but citibank said that payment has been done so if it extra then they should not claim or credit it and if they won't it will automatically come back to my account. I called Airtel and they said they wont credit but still it has been. I called Citibank and then Airtel after 3-5 days to check when amount didn't come. Airtel said it has been credited so now they my extra Rs. 3070.00 and they will return it in next 3-5 days. I again waited but nothing happened so I called again and I have been informed this time that this amount can be adjusted in my next bill which I refused as their was very long time to for my new bill to generate so I asked for refund. I have been informed that they will send a cheque which i shuld receive by 16 March 2009. On 16 March when I called again as I didnt received check then Airtel says that they tried contacting and i was not available hence they closed the request and not sending any cheque. After an argument finally they logged a complaint again to send a cheque and promised call back. On 18th March 2009 I called airtel again as I didnt received any call and I said that fine now my bil is going to generate in 5-6 days so as they already passed whole month, they can go ahead and adjust the amount with my bill which they wanted to do. On that day airtel said that the cheque has been dispatched so it can not be adjusted and I will be receiving cheque in 3-4 working days. I waited again and called back when i didnt received cheque. I requested them that I live on rent and I am changing my house on 1 April 2009 so either send me a cheque before that or otherwise adjust the amount. Nothing happened till date. I kept on calling airtel and keep on getting false promises. that it will bve adjusted and finally my bill reached Rs. 4300.00 aprox. I informed airtel that i wont make any payment as my friend are still living at old house and no airtel person or courier visited my old house and amount is also not adjusted so now till the time airtel is not adjusting that amount i will not make payments but I keep on getting collection calls and message atleast 2 everyday and it was very irritating as they were rude and worst part was no one knows what was issue. Everytime when I called or they called me I have had to go through with all the history and everytime they use to give me ticket number but i next time when i call and give that ticket number but there were not able to find anything. Finally in month May 2009 i called airtel and applied for cancellation and spoke to ram and he offered me not to pay anything and transfer the connection to prepaid and gave a rference number to show in airtel outlet but when i went to outlet they refused to do that and when I called back airtell cancellation they said it not possible it was misunderstanding from my side. I will have to first pay Rs. 4300 but my question was why should I as airtel already have Rs. 3070. After an argument finally cancellation said that they will completely cancel my account without any payment. Airtel said that outgoing will be barred in 4 hours and account will be cancelled in 48 hours. After 4 hours outgoing was barred so I took a new reliance connection as I thought that for the first time airtel kept their promise. Now today after nearly 5 days airtel called today for my bill payment. Airtel first called my all contacts and friends and said they are calling from DTDC courier services and took my new reliance number and called my and were thretening me by saying that account will not be cancelled unless and untill i make full payment. I refused to pay any amount and I am not going to pay any single rupee and said that i will go to court and consumer forum but before that i thought i should log this complaint with TRAI to check what happens.

              Looking forward for your help
              airtell postpaid bill
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                P
                Prateek Kejariwal
                from Delhi, Delhi
                Mar 13, 2009
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                Airtel is fooling its customers. by dialing the number *124# it displays the whether there is any tariff voucher activated on the number and also its validity but along with the same it also displays dat if a customer recharges its number with the same voucher before its expiry the customer can carry forward the remaining validity. i did the same but i didn't get the remaining validity and when i called up their customer care they started giving me all foolish explanations and none of the its customer care representative were polite and instead they started giving me english lessons and started explaining me the meaning of the same sentence.a company like airtel shudnt be doing something like this... i mean are they only bothered about expanding their customer base or they should also be looking into their problems and try solving it. i hope the number portability system is launched ASAP then only these companies will come to know what to expect from customers whom they have been harassing for quite some time.

                airtel pre-paid — Fooling Customers

                I recently brought a new airtel sim-card for Rs 400 with a year long validity. The retailer told me that with a 31 rs recharge i could get a Rs1 std activated which was not to be in my case. When i called the customer care they say that they could change my plan only after the validity(i.e. one year) gets over and asked me to ask my retailer as to why he didnt let me know before hand which is completely baseless. And adding to that they say that it is not the company's problem as it is the customer's problem to know of all these hassles beforehand.

                Airtel — Fooling of customers

                I am really dissapointed by the service which airtel gives to its customers. I changed my airtel broadband and landline plan on 8th august according to which rs. 100 recharge would be given to a airtel mobile number. Airtel discontinued that plan after a week and since then...no recharge has been given to my mobile number.. i have complained 10-15 times and no solution. every time they issue me a new complaint number and then after 2 days send me a message saying that your complaint has been resolved. THIS IS A VERY CLEVER WAY TO KEEP THE ISSUES HIDDEN IN THE ORGANIZATION AS AIRTEL PROMISES ITS CUSTOMER THEIR CUSTOMERS COMPLAINT IN 24 HRS... ND BECAUSE THEY ARE NOT ABLE TO SOLVE THIS ONE....THEY SEND ME A MESSAGE SAYING THAT IT HAS BEEN RESOLVED.. AND ISSUE ME A NEW COMPLAINT NUMBER EVEN AFTER I TELL THEM THE REFERENCE OF OLD COLMPLAINT NUMBERS.... THIS IS FRAUD AND NOTHING ELSE...THIS IS THE MOST UNETHICAL WAY OF DOING BUSINESS....i have most of the messages with me and now i want to complaint against the fraud that they do with the customers!!! PLZ HELP ME HOW TO ACCELERATE THIS MATTER.....because i am sure that customer care centres across all companies are using this method to fool the customers and keep a good reputation in their organization...also by this way matter keeps remaining hidden from the senior management as all the complaints are shown as resolved !!!!

                Idea — about validity of tariff voucher

                I have got a message from idea cellular to recharge with Rs 58 you will get your local calls at 60 paise and std at Rs 1 for 90 day but then have expired my tariff after 60 days.so want to sue idea cellular.This is basically a matter fraud with the the consumer by the service provider.
                My Son mobile is lost to day 5.30 PM stolen person has been using
                my son sim [protected] (bangalore sim) so, I want to temporarily block
                my son sim no [protected]
                by
                anbalagan
                my number [protected]
                My Son mobile is lost to day 5.30 PM stolen person has been using
                my son sim [protected] (bangalore sim) so, I want to temporarily block
                my son sim no [protected]
                by
                anbalagan
                my number [protected]
                My Son mobile is lost to day 5.30 PM stolen person has been using
                my son sim [protected] (bangalore sim) so, I want to temporarily block
                my son sim no [protected]
                by
                anbalagan
                my number [protected]
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                  Y
                  Yusuf Alihusien Painter
                  from Mumbai, Maharashtra
                  Mar 13, 2009
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                  I WAS MADE ACTIVE ON THIS VAS @ 30PS/50KB WITHOUT MY KNOWLEDGE

                  AND WAS INFORMED ABOUT THE SAME OVER SMS VARIOUS CALLS

                  AND SMS LATER THEY SEEM TO HAVE DISABLED IT, MEANWHILE MY PREPAID BAL

                  WAS DEBITED FOR THE VAS
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                    A
                    Anil Sharma
                    from Delhi, Delhi
                    Mar 13, 2009
                    Resolved
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                    Resolved

                    Sir I require a copy of My latest airtel Mobile Post Paid Bill . Please send it through Fax / e-mail so as to enable me to make the payment before due date.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    MOBILE BILL — require bill copies

                    dear sir/madam,

                    kindly arrange to send bill copies for my mobile no. [protected] past six months by email.

                    thanks,
                    Required duplicate bill copy for June, 2009.Cell No: [protected]
                    Iwant my bill copy for Dec 2012 for Cell No. [protected].
                    Iwant my bill copy for Dec 2012 for Cell No. [protected]
                    Iwant my bill copy for mobile no [protected] for month of may2014 my email id is [protected]@kesariprojects.com sent the bill imidiatlly
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                      R
                      Ritesh shah
                      from Mumbai, Maharashtra
                      Mar 13, 2009
                      Resolved
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                      Resolved

                      Dear All

                      This is regards to the complaint agst the Sales representative of Airtel - Names MAX and his contact no is [protected] from appco marketing india p ltd[protected] he came to my recidence for promotional offer on 15-2-09 and offered me the above plan and i took 2 sim connections from him and he offered me 2 gift vouchers of 1. Kodak Digital Camera and 2. Cash back of Rs 5000/- ... but he dint gave me the voucher and said that the same will be send to you...

                      and after some days i tried to contact him but his contact no was not valid (some times his cell no is working and his friend picks up the phone and in next minute the number message comes that it is invalid)
                      I gave several complaint to Airtel but they were helpless... complaint no 20721352

                      I need to know the details of the owner of the above number and address of the sales execitive as he had filled my form viz form no 802682 and 802678 in name of my wife (Vidhya Shah)


                      Regards
                      Ritesh Shah
                      [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dear Customer,

                      We apologize for the misunderstanding happened, do let us know if you received your product, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in

                      Regards
                      Ryan
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                        G
                        Gautam Garg
                        from Surat, Gujarat
                        Mar 13, 2009
                        Resolved
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                        Resolved

                        My no is [protected]. In december I had applied for job alert service but later on I requested to discontinue the service but inspite of several assurances It wasn't deactivated and I am being charged even uptill now.
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        airtel prepaid vas service — regarding vas service deactivation

                        as iam using airtel live from many months and today i submit my vas card number from my phone and i used for some time but i dont download any thing and after some time the airtel servicr says that your card is finished whats this non sense going to be hell with me i am not agree with this card the no was [protected] pls help me in any ways

                        Airtel- prepaid mobile connection — VAS Pack-request for deactivation

                        I had put in a request for deactivation of the VAS pack in the last week of July 2008, vide reference no [protected]. However, I have neither been able to contact your customer care officer on 121, nor have I received any sms regarding reactivation of the services. Moreover, the subscription for the VAS Pack has not been done on my request either. The customer care of Airtel, I am sorry to say, is PATHETIC. Hope that you deactivate the VAS Pack urgently, if not already done so, and also credit the amount deducted from my account.
                        i subscribed for the VAS service a long time back .. But now i dont find any use of it so i wanted to deactivate the service .. I called customer care twice for the same but it has been two months and my VAs service has not been deactivated ... kindly someone help me out ...
                        I had opted for the job alert services in december but after few days I requested to discontinue that but since then even after several requests the service is not being discontinued and I am being charged.
                        My mobile no is [protected]
                        I had opted for job alert service in december but later on I requested to deactivate it.Since then I have requested several times but the service is not being deactivated and I am being charged unnecessarily. My no is [protected].
                        I am airtel user of assam circle. By mistake i opt for missu5 subscription. Now plz deactivate this service. I am annoy with this service and i get lot of text msg from 53030 no. it also charge me money. so kindly deactivate this service from my mobile no [protected]
                        Dear Sir,
                        Every month I am charged with Rs.15 for Missed Call Alerts, for which I have never subscribed. Every month I call customer care and get refund of the same. However again next month I receive the same message.

                        Rajesh
                        [protected]

                        Airtel Prepaid — request for deactivation

                        sir, i am user of himachal pardesh
                        please sir deactivate my wap.mobifun.in sir my no is:[protected].

                        Airtel Prepaid — deactivate VAS

                        SIRS, Rs 3 per day is deducted from my prepaid a/c to my mobile no [protected] from yesterday midnight towards vas, which i have ever asked for . To stop the message I had sent STOP to 121 for which I got the reply there is no active services to my mobile number . but to my surprise again this afternoon ( 14/6/09) Rs 3 was deducted Please ensure that no more deductions will be made to my number . Please take immediate action.
                        I am a prepaid AirTel subscriber 0f Guwahati, Assam.The No. is [protected]. After I was fleeced of Rs 15/- on the ground that "I had downloaded animation" from Airtel Live WAP services which was not a fact., I sent STOP AIRTEL LIVE to 121 on 13.6.09. I Received a Msg from CUSTOMER CARE at 21:52;29 on 13.6.09 acknowledging receipt of my request and adding that the Services will be deactivated within 48 hours..There is no confirmation yet after 72 hours.I sent the request again, and got the same msg that the service will be deactivated within 48 hours.Everytime you make the request, they
                        come out with the msg of deactivation withi9n 48 hrs.I have become sick and tired with the service being rendered in Guwahati by Air Tel Customer Care. Is there any responsible person whom I can talk to, because by dialing 121 you have to listen to instructions on IVR, --a one -way traffic that gets you nowhere..
                        J.K.Dutta, Guwahati
                        i agree...guwahati's customer care is hell! itz supposed to be a helpline, only one gets no 'help' from it! i have been having these stupid and extremely annonying balance deduction for months now..n everytime i call d customer care, they either hang up midway...or they give you some absolutely not-helpful, frustrating crap! to get connected to an executive takes like forever...and even if you are lucky enough to get through, the executives hang up midway!! these deductions are giving me serious headaches now!!!
                        i dont know if anyone actually reads these complaints...but still, am going to put forward an earnest request. airtel's customer care service is degrading day by day. the worst possible service, sure as hell, is provided by the lazy, flirty and incorrigible executives in guwahati. me and all the airtel users back in guwahati would be extremely obliged if someone could chuck them out and appoint a few with atleast the average grey matter...and some useful solutions to our problems!
                        and yes, we would also be extremely grateful if airtel can stop sucking our blood by cheating us outta our money!
                        Dear Team,

                        I do not want the VAS service and I have never subscribe for the same, Kindly deactivate and refund the debited charges.

                        Mobile: [protected] (Prepaid)
                        I got to agree with what most of the complainers have expressed here. The customer care executives of AirTel Guwahati are the worst, ill-mannered and irresponsible reps I've ever come across.

                        Here in Guwahati your balance gets deducted for no reason at all if you are using AirTel service. They'll send you e-mails asking if you want to deactivate, do this and do that for something which you'd never activated in the first place.

                        Adding salt to the injury is that when I called up their customer reps to ask why certain amounts of money were being deducted from my balance for a sevice which I've not availed, they had the audacity to tell me to use my mobile in a responsible way ... meaning, I don't know how to use a mobile phone and somehow I must have activated it on my own!!!

                        But as a mater of fact, at least I've used a mobile since the day they were charging money for incoming calls!!!

                        My request to speak to one of their supervisors were responded with a 'thud' on the other side... and the line went dead.

                        Hope someone responsible from the Company would take up necessary steps to weed-out these useless, good for nothing unhelpfuls.
                        Deactivate all VAS from my no.[protected].
                        Dear Sir,

                        This is padmanabhan from Kosapet, Chennai. please deactivate unwanted Messages to my mobile no is : [protected].

                        Thanks & Regards,
                        D.Padmanabhan,
                        Mobile No.[protected].

                        Airtel Prepaid — VAS not get stopped

                        my mobiles no. [protected] when ever i recharged 10 to 15 Rs.is debited i had escalated this to customer care for several times got answers & this service will be wil get discontinued in 24 hrs & 4 hrs, but still it does not get resolved. pls cancel the VAS SMS / services from my no. i had sent STOP to 121 also, but still not yet resolved.
                        i am not getting airtel live setting on my nokia 3210 classic mobile. my mobile no is [protected]

                        Airtel — Airtel fleecing their prepaid customers

                        Airtel is now fleecing customers big time to keep its profit and loss account healthy. What they do is they start certain services on their own in any ones mobile. Or they create a loop through messages
                        so that the services is switched on . And they will start the service deducting the amount from the prepaid users account. I have heard this from almost all the users of Airtel. The prominent service in this list is missed call alert service .

                        And the biggest catch in such service is that once they start , they will keep on deducting service charge until u have time to speak to their lousy customer care which is again chargeable and tell them to stop the service. The service unsubscription number that they provide never works either. And even if one does that he has already lost the one time subscription amount
                        they've done that in my case as well. They started cricket updates for me..
                        my no. Is [protected]. I deactivated a VAS for cricket. Still my blnce is debited.pls stop.
                        I am facing the problem of automatic balance deduction from my airtel prepaid connection - [protected].

                        In spite of repetative reminders to Airtel, Airtel has not stopped the autoactivation of some VAS & constantly deducting the balnce.

                        Mobile : [protected]

                        Airtel — deactivate MISSU5

                        missu5 subscription services even when i have never ever subscribed for them. i tried to unsubscribed for that but its still keep on deducting. i have tried calling the cust. care but it never gets through. all i get is currently all lines are busy. please call later. please rectify my problem, my number [protected]
                        I do not know how AIRTEL PICTURE POST is activated on my mobile without my confirmation
                        My mobile # is [protected]
                        Please de-activate
                        and in future do not activate any thing with out my confirmation
                        Please deactivate all value added services from [protected] and stop deduction money from my account.
                        my sim no active my sim(m)[protected]

                        AirTel — Airtel Complaints - deactivation of vas

                        Please deactivate all value added services from [protected] and stop deduction money from my account.I conducted airtel customer care people & made a compliant.but still it is not deactivated.so please deactivate it as soon as possible.

                        Regards
                        Sasikumar G N

                        AirTel — deactivation of VAS

                        Dear Sir,
                        For the past one month my account has been deducted with Rs 1/day for jokes automatically. i had not sent any message to activate this package nor did i call any number. i am at a loss to understand how the service has been activated unilaterally. i tried to unsubscribe to the service but did not succeed. i do not wish to receive these jokes and i dont know how this pack is getting activated kindly look into the matter as soon as possible. my mobile no is [protected]

                        thank you.
                        Gopal Krishan
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                          V
                          Vinodh
                          from Mumbai, Maharashtra
                          Mar 13, 2009
                          Resolved
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                          Resolved

                          Sir,

                          I have registered my number [protected] for DNDC on 24th October 2008. Reference number is
                          W[protected]. Inspite of registering in DNDC, I am still getting promotional calls from airtel. I have complained to airtel many number of times, but the complaints fall in deaf ear. Airtel says that they will take necessary action, but nothing has happened till now. They dont even register the compalint. When I call Airtel for the second time to follow up with the complaint, I find that the complaint is not even registered in the first place. I am extremely frustrated becasuse of this promotional call. Sometimes, I get calls in the middle of the night. I get call from this particular number[protected] most of the time.

                          Please take necessary action to avoid such things in future. I hope some action will be taken on this issue.

                          Regards,

                          Vinodh. R
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          See boss...
                          u can Cancel DNDC in ur mobile service provider only, if any other is sending like local Advertise sms there is no objection.. that is for business advertise. and if any company or office is sending SMS for work(business advertise) u should not RUED BEHAVIOR, .. EVERY ONE NEED WORK ... SO I[censored] NOT INTERESTED THEN SIMPLY IGNORE TO SMS..

                          CHANGE UR THINKING.. CHANGE UR STYLE> PROGRESS INDIA/ "HELP ME INDIA"
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                            M
                            MUDASSAR KHAN
                            from Mumbai, Maharashtra
                            Mar 12, 2009
                            Resolved
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                            Resolved

                            We took Airtel Internet Dongal NUMBER [protected], we submited all document as per their requirements, but it works only for 4-5 days, now they are saying document is not perfect. That Guy Name is SHIVAM, AIRTEL GALARY, LOWER PAREL. I fade with this guy, he did same thing last time when we buyed Airtel Dongal, he took 3 months to activate the connection. I request, if any one Senior from Airtel can help for this GUY. This GUY never answer my company calls.

                            Airtel is very big company, but having this chip type of GUYS SHIVAM.

                            MKHAN...
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              G
                              Gurrum madhu sudan reddy
                              from Hyderabad, Telangana
                              Mar 12, 2009
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                              hello

                              i have taken two postpaid connections from Airtel my no is [protected] after working 10 cays they have been blocked when i phoned the airtel customer service they are saying that postpaid connections which were given are to the area has now no postpaid connection area and they are asking me convert to prepaid connections . if it was out of coverage area then why they have activated the sims first of all and secondly no one as come for the address verification.


                              thankyou
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                P
                                Puneet Saraf
                                from Pune, Maharashtra
                                Mar 12, 2009
                                Resolved
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                                Resolved

                                Hi,

                                My name is Puneet no. is [protected] as I am having this no. for last 2 years. The call charges for this no. was 50 paise local & 1.50 Paise for STD from last two years, But suddenly on 3rd march 2009 they stared charging me 1 Rupee for local without any information, when I have called on there customer care center they told me it happen due to your plan has been changed in normal plan, when I told him with out any intimation how they changed my plan and speak there management, they told me it is happen due to some technical problem it will be resolve with in 24 hours, After passing 48 hours I am not getting any response from there side. The customer care’s person cut my call after saying waiting for few minutes I will transfer your call to management.

                                Please do needful

                                Waiting for your positive respone

                                Thanks & regards

                                Puneet
                                [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  C
                                  chidanand j
                                  from Chennai, Tamil Nadu
                                  Mar 12, 2009
                                  Resolved
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                                  Resolved

                                  ( Fusion lounge 30th century, Javagame) subscription service on Airtel WAP to be deactivated from mobile number [protected] immediately.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  AirTel — unsubscribe service.

                                  please unsubscribe service of TextBased Servicfes on my mobile no. [protected] immediately.
                                  its a worst service by any other network after being so many complaints they never listen i paid all my bill but still they are not able to activate this number[protected].
                                  kindly do something


                                  regards
                                  Neha
                                  Please deactivate fusion lounge service effectively soon, my no is [protected]. Thanks
                                  ( Fusion lounge, Javagame) subscription service on Airtel WAP to be deactivated from mobile number [protected] immediately.
                                  Fusion lounge 30th century, Javagame) subscription service on Airtel WAP to be deactivated from mobile number [protected] immediately.
                                  ( Fusion lounge 30th century, Javagame) subscription service on Airtel WAP to be deactivated from mobile number [protected] immediately.
                                  pls diactvate fusion lounge service on my mobile no:[protected]
                                  piz diactivate fusion Iounge sevice on my mobile no: [protected]
                                  Fusion lounge java game deactivated or unsubs tips-
                                  1-- go to message center number and change this -- [protected] and save it.
                                  2-- go to "new tex message'--- and type <unsubs> to 55678
                                  note- 3rs.per msg. and i think it work in up east but you try it. THankyou.
                                  plz deactivate the fusion lounge service from my mobile. My number is [protected]
                                  piz diactivate fusion Iounge sevice on my mobile no: [protected]
                                  piz diactivate fusion Iounge sevice on my mobile no: [protected]
                                  plz deactivate fusion Iounge sevice from my mobile no: [protected]
                                  Please deactivate fusion lounge service effectively soon, my no is [protected]. Thanks

                                  fusion lounge java game — To deactivate the subscription

                                  Dear Sir,

                                  I had subscribed for java game of fusion lounge.Therefore I am loosing Rs.15/Month.So, I requesting that please deactivate that subscription.
                                  No Comments
                                  Please deactivate my fusion lounge service
                                  deactivate fusion lounge from [protected]
                                  I had subscribed for java game of fusion lounge.Therefore I am loosing Rs.15/Month.So, I requesting that please deactivate that subscription.Please help me! :-)
                                  (fusion Lounge)subscription service on Airtel WAP to be deactivated from mobile number [protected] immediately.
                                  deactivate fusion lounge from [protected] asap

                                  Airtel WAP — Unsubscription of airtel wap fusion lounge service

                                  Please deactivate fusion lounge service effectively soon, my no is [protected]. Thanks

                                  Fusion Lounge, java game — cancel the fusion lounge, java game

                                  I make a call to your customer care service center for cancel the service on last Sunday dated 14.06.2009 but till now the service is not canceled. Kindly cancel the service.
                                  please unsubscribe me for my airte wap fusion lounge pack

                                  my number is [protected]
                                  please deactivate fusion lounge service from my mob no [protected]
                                  plz deactivate this service of java games n fusion lounge
                                  plz deactivate this service of java games n fusion lounge from my mobile this is my no. [protected].do it now.
                                  Please DeActivate " Fusion Lounge Javagame " Service from my Phone no. [protected] ASAP.
                                  plz deactivate "fusion lounge java game'service from mobile no. [protected]...thanks
                                  fusion lounge subscription to be de activated on my mobile
                                  my mobile no:[protected] plzzzzzzzzzzzzzzzzzzzzzz do it immediately
                                  fusion lounge subscription to be de activated on my mobile
                                  my mobile no:[protected] plzzzzzzzzzzzzzzzzzzzzzz do it immediately
                                  My no is [protected], Airtel collecting Rs.20/- every week for Text Based Services subscription purpose in http.//gclub.in, but never used this site and not remember and registration in any site for this. could you help me 2 unsubscribe this service.

                                  Airtel — unsubscribe service immediately

                                  My no is [protected], Airtel collecting Rs.20/- every week for Text Based Services subscription purpose in http.//gclub.in, but i never used this site . could you help me 2 unsubscribe this service...plzz
                                  plz unsbscribe gclub srvice immdeatly
                                  Plz deactivate my fusion lounge subscription
                                  Plz deactivate my fusion lounge subscription on my no [protected]
                                  Dear Sir/ Madam,
                                  I have No [protected] not connected customer care .
                                  plz deactivate fusion lounge service from my mobile no.[protected]
                                  plz deactivate me [protected]
                                  please deactivate fusion lounge service from my mob no [protected]
                                  please deactivate fusion lounge service from my mob no [protected]
                                  Dear Sir, ,
                                  by mistake i subscribe 1- star of the month, & 2- Fusion lounge Game ... This 2 service, Please unsubscribe From my mobile ...no. [protected]...Please i againg Request u, ,
                                  i have wrongly subscribe fusion lounge (multicontenental pack) from airtel few weeks ago. I have been charged & Charging continueusly rs 15 per week.i request kindly unsubcribe this service from my airtel prepaid mobile no [protected]. Thanks
                                  Please deactivate fusion lounge service effectively soon, my no is [protected]. Thanks
                                  Plz deactivate fusion lounge subscription on airtel wap on my mobile number [protected]
                                  Plz deactivate fusion lounge subscription on my mobile number [protected]
                                  Plz deactivate fusion lounge subscription on my mobile number [protected]
                                  Plz deactivate fusion lounge subscription on my mobile number [protected]
                                  Plz deactivate fusion lounge subscription on my mobile number [protected]
                                  Fusion lounge 30th century, Javagame) subscription service on Airtel WAP to be deactivated from mobile number [protected] immediately.
                                  please deactivate Fusion Lounge from my No. [protected]
                                  Please deactivate fusion lounge service from my Mobile no [protected], as early as possible.
                                  As the site has mention to unsubscribe the service, type <unsubs> and send to 55678 (Rs3 per SMS). But this is not working, as I already spend 9-12Rs.
                                  This is a totally farud firm. For providing the service, within one time it activate, but to unsubscribe, it takes time. I am paying the amount since 4-5 weeks.
                                  So it my humble request to FUSION LOUNGE, deactivate the service from my mobile no: [protected], otherwise we will take further action in court.
                                  Hope for a positive reply.
                                  Please deactivate fusion lounge service from my Mobile no [protected], as early as possible.
                                  As the site has mention to unsubscribe the service, type <unsubs> and send to 55678 (Rs3 per SMS). But this is not working, as I already spend 9-12Rs.
                                  This is a totally farud firm. For providing the service, within one time it activate, but to unsubscribe, it takes time. I am paying the amount since 4-5 weeks.
                                  So it my humble request to FUSION LOUNGE, deactivate the service from my mobile no: [protected], otherwise we will take further action in court.
                                  Hope for a positive reply
                                  Deactivate fusion lounge from my mobile no [protected] immediately.
                                  plz ACTIVATE this service of java games n fusion lounge from my mobile this is my no. [protected].do it now.
                                  plz activate this service of java games n fusion lounge from my mobile this is my no. [protected] do it now.
                                  Please unsubscribe subscription service 4rm my number. [protected]
                                  Please DeActivate " Fusion " daily picture download Service from my Phone no. [protected]
                                  please deactivate fusion lounge service from my mobile and my mobile no. [protected].please do it immediately because i have already lost lot of money
                                  Plz deactivate this number[protected]
                                  Please deactivate fusion lounge service from my mob no [protected]
                                  (Fusion lounge 30th century, javagame) subscription service to be deactivated from mobile number [protected] immediately.
                                  please deactivate fusion lounge service from my mob no [protected]
                                  pls deactivate fusion lounge service on my mobile.My no is [protected]
                                  unsub fusion longue from [protected]
                                  plz deactive this servise of jawa game at gclub n fusion lounge from my mobile number is [protected]. do it now.
                                  plz unsubscribe fusion lounge jawa game from gclub service my phone no.[protected] do it now.
                                  Plis deactivate Fusion Lounge Subscription from my Airtel No.[protected]
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                                    S
                                    Shijil N Gopalan
                                    Mar 12, 2009
                                    Resolved
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                                    Resolved

                                    Hi,

                                    I cancelled my airtel hyderabad connection on 2008 november and because of some reasons it didnt get cancalled, and i noticed it by jan 2009. By that time i got bills even though i was not using the number. I contiuesly contacted them and got a assurance for nodal officer andhra that i will be getting my money back with in 35 working days. After 32 working days as i didnt recieve any cheque from airtel i send a reminder mail to airtel saying the above status. The reply i got was like i will be recieving the cheque on very next day. But after 3 days also i didnt recieve any cheque. The entire conversation between me and airtel nodel officer is given below.


                                    Please start reading the mails from last.
                                    [protected][protected][protected][protected][protected][protected][protected][pr...
                                    Dear Mr. Gopalan,

                                    Thank you for contacting Airtel contact center.

                                    With reference to your email received today in regard to the refund cheque of Rs.777.31 on your number.

                                    We wish to inform you that, the refund cheque with the below details will be dispatched today to the Bangalore address as mentioned in your mail:

                                    > Chq no 112400
                                    > Amt Rs.777.31
                                    > Bank HDFC Bank
                                    > Chq date 30/01/09

                                    Should you require any further clarifications or assistance, please get intouch with us on [protected] OR reply to us via email at Nodalofficer.[protected]@airtel.in.

                                    We value your association with Airtel.

                                    "We are operational from Monday to Friday from 9.30 am to 6:30 pm. All mails coming to us after 6 pm or on weekends shall be addressed on the following working day. "

                                    Warm Regards,
                                    Nodal Officer.






                                    Shijil <[protected]@infosys.com>
                                    [protected]:49 AM
                                    To "NodalOfficer.[protected]@airtel.in" <NodalOfficer.[protected]@airtel.in>
                                    cc "NodalOfficer.[protected]@airtel.in" <NodalOfficer.[protected]@airtel.in>, "[protected]@airtelindia.com" <[protected]@airtelindia.com>
                                    Subject RE: [protected]

                                    P Please do not print this e-mail unless it is absolutely necessary P





                                    Hi,

                                    As per the below mail I am suppose to get the pending amount with in 35 working days. As per today it is 32 working days. Please let me know when I can receive the amount back. I don’t want to hear any excuse of money is already sent and it is getting delayed because of courier services. It is already been 5 months now I am running behind this. This is the maximum which I can wait. If it get delayed beyond 35 days I may need to move legally, please co operate.

                                    No junk mails to this address

                                    Thanks,
                                    Shijil



                                    [protected][protected][protected][protected]


                                    From: NodalOfficer.[protected]@airtel.in [mailto:NodalOfficer.[protected]@airtel.in]
                                    Sent: Wednesday, January 21, 2009 7:16 PM
                                    To: Shijil
                                    Subject: [protected]


                                    Dear Mr. Gopalan,

                                    Thank you for contacting Airtel contact center.

                                    With reference to your email received today in regard to refund on your above number.

                                    We wish to inform you that, as a process the refund cheque will be sent to the billing address in our records. However, as per your request, we have made a note of your Bangalore address as mentioned in your mail and shall ensure that, the refund shall be sent to Bangalore address within 35 working days.

                                    Should you require any further clarifications or assistance, please get intouch with us on [protected] OR reply to us via email at Nodalofficer.[protected]@airtel.in.

                                    We value your association with Airtel.

                                    "We are operational from Monday to Friday from 9.30 am to 6:30 pm. All mails coming to us after 6 pm or on weekends shall be addressed on the following working day. "

                                    Warm Regards,
                                    Nodal Officer.





                                    Shijil <[protected]@infosys.com>
                                    [protected]:29 PM

                                    To "NodalOfficer.[protected]@airtel.in" <NodalOfficer.[protected]@airtel.in>
                                    cc
                                    Subject RE: [protected]


                                    P Please do not print this e-mail unless it is absolutely necessary P









                                    Hi,

                                    I couldn’t find any words about the confirmation receipt of my postal address. I hope you noted my postal address at Bangalore in my previous mail and need a mail assurance ( in number of days) from you regarding the time required for the cheque processing till it reached my door step. This is because I already got a bad experience with Airtel (The lag happened in giving communication about the cancellation of my number[protected].

                                    Thanks,
                                    Shijil





                                    [protected][protected][protected][protected]



                                    From: NodalOfficer.[protected]@airtel.in [mailto:NodalOfficer.[protected]@airtel.in]
                                    Sent: Wednesday, January 21, 2009 1:09 PM
                                    To: Shijil
                                    Subject: [protected]


                                    Dear Mr. Gopalan,

                                    Thank you for contacting Airtel contact center.

                                    With reference to your email dated 21/01/09 in regard to cancellation of your number.

                                    We at Airtel, use stringent measurement and control applications to ensure that the service you receive is error-free. On rare occasions, like experienced by you, we fully recognize the shortcomings and assure you of all measures to provide you with error free services.

                                    It is our privilege to have you as our valued customer and thank you for your continued support. We look forward to a very warm and fruitful association with you.

                                    Should you require any further clarifications or assistance, please get intouch with us on [protected] OR reply to us via email at Nodalofficer.[protected]@airtel.in.

                                    We value your association with Airtel.

                                    "We are operational from Monday to Friday from 9.30 am to 6:30 pm. All mails coming to us after 6 pm or on weekends shall be addressed on the following working day. "

                                    Warm Regards,
                                    Nodal Officer.
                                    Shijil <[protected]@infosys.com>
                                    [protected]:03 AM


                                    To "NodalOfficer.[protected]@airtel.in" <NodalOfficer.[protected]@airtel.in>
                                    cc "[protected]@airtelindia.com" <[protected]@airtelindia.com>, "NodalOfficer.[protected]@airtel.in" <NodalOfficer.[protected]@airtel.in>
                                    Subject RE: [protected]



                                    P Please do not print this e-mail unless it is absolutely necessary P












                                    Hi,

                                    Please Send Cheque to the below address. But still I didn’t get answer for my question Why it took this much time to solve this issue and why nobody called me after giving call back request for 5 times, why it moved till escalation level at nodal officer level?

                                    Please check call records of my new number which I am using at Bangalore[protected] from Jan 1st 2009 and let me know the total time I spend talking to the number 121 (Airtel Customer Care). I am expecting an answer for this.


                                    No: 12, Surabhi,
                                    Muniswamappa Layout,
                                    Thindlu,
                                    Vidyaranyapura,
                                    Bangalore - 97


                                    Thanks,
                                    Shijil





                                    [protected][protected][protected][protected]




                                    From: NodalOfficer.[protected]@airtel.in [mailto:NodalOfficer.[protected]@airtel.in]
                                    Sent: Tuesday, January 20, 2009 7:07 PM
                                    To: Shijil
                                    Subject: [protected]


                                    Dear Mr. Gopalan,

                                    Greetings from Airtel!

                                    As per the discussion, we had with you, we hereby understand that, you had given a request for cancellation on 05/11/09. We hereby, regret the delay in processing your request. Further to your complaint, the services on your number are cancelled effective 03/01/09. Please find a copy of the bills from Nov 08 to Dec 08 on your number as below:



                                    We have also credited Rs.969/- on 03/01/09 and Rs.114.52 on 20/01/09. Please find the details of credit given as below:
                                    Months Amount in Rs.
                                    Nov 205.16
                                    Dec 559.56
                                    Jan 306.87
                                    Total 1071.59





                                    Post to which there is a credit of Rs. 777/- on your number. The refund shall be processed and sent within 35 working days. Please confirm us the complete address to enable us to process the same.

                                    Should you require any further clarifications or assistance, please get intouch with us on [protected] OR reply to us via email at Nodalofficer.[protected]@airtel.in.

                                    We value your association with Airtel.

                                    "We are operational from Monday to Friday from 9.30 am to 6:30 pm. All mails coming to us after 6 pm or on weekends shall be addressed on the following working day. "

                                    Warm Regards,
                                    Nodal Officer
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      A
                                      AJAI PRAKASH
                                      from Lucknow, Uttar Pradesh
                                      Mar 11, 2009
                                      Resolved
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                                      Resolved

                                      Dear Sir/Madam,

                                      I am using airtel connection (Mob. : [protected]) for last 2 years. This connection is a corporate connection (HCL). In the plan, Airtel provides 500 min. free on CUG calls. I never checked that i am getting CUG calls for free or not. But I took one more corporate number with the same plan. Then I realise that they are charging for CUG calls also. then I made number of written complaints in airtel but they are giving me number of reasons and told me that you contact your company represantative for the same, We cannot do anything for the same. I called number of times to company representative, but he never picked the mobile.
                                      So I was helpless. I asked them to disconnect my both the numbers. But they disconnected my new number (Mob Number: [protected]) and not disconnecting my old number (Mob: [protected]). I took advanced rental (Rs 699/- for 1 years) plan. I just use my new number for one month. They are asking to pay full advance rental. My old mobile number’s advance rental is also expired on 10th March, They renewed the plan, but they are not disconnecting my connection.

                                      Please help me to resolve my problem. Either they should not charge for CUG calls and adjust my last bills CUG call charges also on the both connections or Please disconnect my both number and charge me only monthly rent not advanced rental.

                                      PLEASE PLEASE HELP ME TO RESOLVE MY PROBLEM.

                                      MOBILE NUMBERS: [protected], [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      Airtel Post Paid — Discrepancy in Bill.CUG calls are charged 3 times more than promised.BIll Plan 299/month CUG at 10 paisa.

                                      Took a corporate connection,and was promised 10 paisa inter CUG calls.even after 8months of connection,iam charged at 30 paisa For inter CUG...Pathetic..[protected]

                                      Airtel — CUG 500 min. free calls

                                      Hello,
                                      I have Advance rental 699 plan effective from Oct. There are some topings that the corporate executive told me. But I can't get the 500 min. CUG calls free on my number. Please activate this faciltiy on my no. My no. is [protected]. Please effective all these facility from this month bill.
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                                        V
                                        VARUN BISWAS
                                        from Ghugus, Maharashtra
                                        Mar 11, 2009
                                        Resolved
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                                        Resolved

                                        Dear Sir,

                                        Even though the Airtel customer care executives a re excellently trained and well behaved, there was this guy in the Tech support dealing with 'Nokia handset GPRS'. He was so rude at times when I failed to comprehend his thoughts and queries he went to the near level of insulting and degrading me as an individual.

                                        Some tings hust as a "mamooli" Tech Support guy talking to me as software enguneer. I have given up the sim; it was an Airtel Pre-paid service.

                                        My request is that I want an Email apology from Airtel or else I shall start a signature campaign against the tech support guys who have not harassed just me but many whom I know.

                                        Thanking you
                                        (shillong)
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Sir,
                                        Yesterday i've purchase one post paid sim card but till now it didnt activate. My SIM No. is[protected]. So Please give me a solution as soon as possible
                                        sir,
                                        my airtel prepaid sim was working well till 2nd of june suddenly it stopped working, i changed my handset to cheque whether my hanset persist any problem but response i m getting is insert the sim card. My Sim No is[protected]. So plese give me a solution as soon as possible.
                                        i am the holder of connection from airtel mobile number [protected] and i being being charged rs.20/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, textbased services)subscription service on Airtel WAP. you'hve been charged Rs.20/-.Enjoy http.//igmobi.com.
                                        I have many time lodged a complaint on the airtel service number 121 and they assured me that this will be got deactivated within24 hours . but nothing has been done so far.
                                        please deactivate by today, thanks.
                                        Activate the Grps in my mobile
                                        i'm a holder of airtel moile no [protected] connection. i got call from your customer care center shilllong...around 13:19pm, date[protected]... the person who called me is a lady and her name according to her name is Ms. Parboli.

                                        I guess airtel customre should have little manner how to talk with the customer...the tone the way to coney the message is totally wrong...i know you all hv recorder when some one speak to a customer you should replay it and listen the way she speak.
                                        My SIM card is damage n I had applied fr a new SIM card no.[protected] but it has been almost 1 week since I received the new sim but the problem is that the new sim is not activate till date.
                                        sir I have pruchaces one prepaid airtel sim card from 2days ago dut till now is not working. my sim no ([protected]) please fix it as soon as possible
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