[Resolved]  Anand Service Station (Hpcl) — kerosene mixed with petrol

Address:West Delhi, Delhi

Dear Concern,

I have purchased 9 Littre Petrol from Anand Service Station (HPCL authorized). After few kilometers my bike became uncomfortable. I have checked that there is kerosene smell in the petrol. To test I put some petrol in an open pot and wait for 2 days. Now there is only kerosene smell. It means there is kerosene mixed with petrol.

Kindly tell where to complaint for the same.

Petrol Pump address

Anand Service Station (Dealer HPCL)
Mahipal pur, Gurgaon RD, New Delhi 37


Regards
Dwarka PRasad
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

You can complain either to the Sales Officer or Territory manager of HPCL in charge of the area (it is mandatory that the phone number is displayed in the concerned pump).

But as many officers turn a blind eye to such tampering, or just issue a casual warning to the concerned pump owner, it is more effective if you approach the local Weights and Measures Office and lodge a complaint. This office is a government institution which has the powers to seize and stop the sales if the quality or quantity of the petrol/diesel is not pure.

I myself am a pump owner based in Visakhapatnam, and from the information I could get, complaints can be lodged in the office of following authorities :

1. Controller, Weights & Measures, Room No. 117-118, C-Block, Vikas Bhawan, New Delhi-110002.

2. Principal Secretary cum Commissioner, Weights & Measures, Ist Floor, K-Block, Vikas Bhawan, New Delhi- 110002..

3. Public Grievances Commission, G-Block, Vikas Bhawan, New Delhi-110002.

4. Director, Vigilance Department, Old Secretariat, Delhi-110054

(I am not aware if the information is current or outdated, but atleast one of these addresses might be correct)

Hope this information helps

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