[Resolved]  Apra Auto (India) Pvt Ltd. — Unauthorised billing

Address:

South Delhi, Delhi

Unauthorised billing
I put my complaint again where no action has been taken till date.
The detailed complaint is as under:
I got my car serviced from Apra Auto (India) Pvt Ltd. F-85 Okhla Phase - I New Delhi on 14/12/2009.
It was a routine service as I didn't have any problem in my vehicle. I was charged Rs.14616/- under invoice no.BRO09004606. I was handed over the vehicle at 7:30 pm, when there was no body available to show me for what I have been billed. As I had no option but to pay the bill at that point of time, I paid the bill and left.I felt cheated as these repairs and parts were not required to be replaced but there was nobody to listen to me. Further to quote an example I was charged for battery water which was not required in my vehicle as it has a sealed battery. The said bottles were used in the other vehicle in my presence. So I feel the mechanic Mr.Manjit repaired some other vehicle in between for two hours at my cost.
I have written to the customer care of the company also but no response has been taken by them till now.
I am forced to knock at your door to look into the matter so that innocent customers are not cheated by the workers of these big companies for their selfish interest