This mail is in regards with Complaining against Auto Rickshaw for Overcharging and using Bad words while Questioning for the Same.
I have been working in Pune , Magarpatta City for a Year now. I travel almost every weekend to Mumbai and back to Pune.
Usually take Auto from Swargate to Magarpatta city.
I believe Swargate to Magarpatta City is around 10.5 Kms.
Since the Day I have come to Pune, I have been facing lots of Problem when it comes to hire an Auto Rickshaw.
Minimum Charges paid so far from Swargate to Magarpatta City is 68 Rs. But today, It crossed all heights which charged me 125 Rs. (Meter Reading 115).
I have captured a small video of meter reading which was changing every 4-5 Seconds. Upon questioning to Auto Driver, I was been answered with all the bad words.
I hereby would like to request to take an action on this ASAP. This is not the first time I have came across this Incidents but this time, Trusting to Government officials I have moved towards lodging a complaint with a hope that preventive actions will be taken.
Complaint Details:
Mode of Transport :Auto Rickshaw
From : Swargate Bus Depo - Pune
To : Magarpatta City, Hadapsar – Pune
Reason : Overcharged and using Bad words while questioning
Fare Charged : 125 Rs
Auto No : MH12 F 1082
Date of Travel : 18th July’10
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This is regarding a recent incident which happended to be.The autorickshaw driver misbehaved and utterred bad words in his native language and also asked for more fare. I was forced to share an auto with a lady who was in the same route as mine with slight deviation.I told her thatthe fare will be shared and she hande over tome Rs 20 once she arrived at her stop.After I that Igot down at my place and handed over Rs 20 +20= rs 40 to the autorickshaw driver.He asked me for Rs 10 more saying that that the lady gave me rs 30 and he wanted Rs 30.I told him in Hindi many times that she gave me rs 20 only and inisted on going back to the lady and chceking with her.But this the driver was not at all ready eventhough I mentioned she is very close.Then came an array of bad words and shouting in native language.
Details:
Time: Around 2:30 pm
Rsichshaw driver:Resident of R.T Nagar aged in 40s
Auto no:KA 04 A 7160
From Commercial Street to Jeevanahalli
Actual meter fare:Less than Rs 40 but greater than rs 35