[Resolved]  B. E. S. T — Run down Buses.


The General Manager

I am a resident of malad west and daily takes bus from malad station to my residence & back at mith chowky.most of the buses which ply are from malvani depot.Lately BEST has started running on this route old buses which have been discarded from Mumbai City Routes.

These buses are large in size but have narrow corrdors due to which even two people cannot stand next to each other anad only one standing line is possible adding up to the woes already faced by us due to extreme rush.Pls udnerstand the position of LADIES AND OLD PERSONS.

Are we not human beings that old buses are introdueced in our rourtes.use it in posh area like peddar road,warden road,etc.why not .because rich people stay there and there will be a uproar.Also Roads are congested due to heavy traffic and these large buses add up to the problem.the space to get down is also narrow. Thus the already affected frequency of buses is still more affected.

pls immediately have these buses removed from our route as it is causing lot of inconviencen to passengers.i am ready to meet the top brass of BEST.


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Aug 14, 2020
Complaint marked as Resolved 
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