B.E.S.T. — excess charge and wrongly ticketed

Address:

Mumbai City, Maharashtra

Bus No.422 from I.I.T. Main gate bus stop at 6.25 a.m. on 12-9-10 charged Rs.50/- for 2 tickets of Rs.25/- each to go to Banda Mount Mary church and given only one ticket of Rs.25/- and other of Rs.14/-. And I had to pay fine of Rs.55/- at Bandra Mount Mary Bus stop. That same day I had to spend more than Rs.100/- due to the conductor's mistake. The concerned conductor should be punished strictly so that he will not repeat this mistake with any other passenger.

I have already complained at Bandra Bus Depot on same day[protected].

I am a senior citizen and I lost my 'presteige' in front of many people in the crowded bus as the feast was going on.