Sir,
I had taken a land line[protected] connection way back in 2002 and deposited security deposit of Rs.2000/- to BSNL(bill no;-244NCG1457 dated 18/11/02).After being enormously dissatisfied with their serices I surrendered the line on 10/02/11. I had paid all dues outstanding i my account and applied for security deposit return.I was told I had to get B.T.92 from B.S.N.L.(W.O. NO;-CEN/D/DL/GG/10-11/1613) FOR REFUND and was told I must give them a old handset(which I had not taken while having the connection as I paid Rs.2000/- as security deposit ad with hadset the security deposit was Rs3000/-,then).Being helpless I purchased a handset and gave them to get clearance and finally got it on 07/04/11.My pain was not over yet,now I was told to apply for refund to AOTR/CB-3,BSNL,8 HARE STREET,KOLKATA, which I have done on 12/04/11(all receipt copies are with me) for refund but I am yet to hear from them,Have I done a crime to get back my security deposit? I am running here and there since 10/02/11.Who will pay the interset on my security deposit since 10/02/11?
RAJYESWAR ROY
122/B ANANDA PALIT ROAD,KOLKATA-14
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