15.02.2011..
Dear Sir,
I AM NOT RECEIVED MY ORDER NO. [protected].... COMPANY SAYS THAT THEY DELIVERED THE PRODUCT TO AREMAX COURIER ON 15.01.2011 BUT TILL TODAY I CAN'T RECEIVED MY PRODUCT. COURIER BOY NOT DELIVER TO MY HOME........ I FEEL I CHET BY THEM...... i call to aramex ahmedabad & mumbai, they said parcel is with ahmedabad office & we arrange to deliver you as soon as possible........ but today i saw at aramex tracking it will be delivered on 25.01.2011 @ 11.35............ HOW IT IS POSSIBLE............?
It is confirm that they are not delivered my product at my home..... They misguide me to show me the DUPLICATE signature of my wife & mobile no. There delivery boy not identify my house & my wife... Clearly we saw that he is in very tention when he was come to my home to meet my wife, Firstly, delivery boy said that he delivered the product at 11.35am and after some day he come to my home and said to my wife "this is my mistake, i delivered the product at 12.30pm."
- i call to aremax - rajkot but they said we delivered the product, now i am not responsible....!
- i call to your customer care they give me complaint no. & says "wait for 2 -3 weeks...!"
(Complaint No.[protected].02.2011 - Ms. Nishu & 47582 - 15.02.2011 - Mr. Vijay - Store Supervisior)
- what is this............? above your executives give me assurence that "we dispatch your order again or refund your money" but when.....?
Please give me complete details what happend to my MONEY / to my ORDER.........?
Please do the needful................. Was this information helpful? |
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