[Resolved] Bag It Today — Promised to refund the amount once the product is sent back | |||
Hi, I had a purchased an Reebook watch from Bag It Today when they had sent an promotional email. After receiving the product i was not all satisfied with the Reebook watch as the quality was very bad, it looked like a watch sold on footpath. I called up the customer care and checked for the product return policy with the address of where it had to be sent. I couriered the product back and sent an email of the courier receipt and the POD (Proof of delivery) receipt emailed to "[protected]@bagittoday". In the POD they have received the product and so clever they are that they havent sealed or signed on the received slip. Im continously following up with them regarding trough emails and calls from 22nd Sep 2011 yet they havent refunded the money. Now i dont have the product or neither my money is refunded. I really dont know who can help me out with this and refund my money, Im repenting a lot for buying a product from this fake company "Bag It Today". Amrutha Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
We have come across your online complaint registered on https://www.consumercomplaints.in.
Please accept our sincere apologies for the inconvenience caused to you.
We regret to inform you that we are unable to locate your order in the system and request you to kindly provide us with the following details:-
Booking id-
Authentication code-
Transaction id-
Email id-
Mobile no.-
Order no.-
On hearing from you, we shall provide you with the status of your order.
Further, we would also like to inform you that, we will update you the status through your e-mail id.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on
[protected]@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
Thanks & Regards,
Madhurendra Kumar Shukla
Online Support (Bag it today)