[Resolved]  Bag It Today — Cheating by company

Dear sir,
on 30/12/2012, I received phone call from number +[protected] on my mobile number [protected] at 15.43 hrs claiming that it is a call from 'M/S bag it today'. I was told that, I have been selected lucky customer, I have to pay only rs 2500 and I will get gift of worth rupees more than one lakh from 'bag it today. Then from phone they took my credit card password stating that they will do transaction worth rupees 2500 for the same. But they DID transaction of rupees 54998 without intimating me. When I got the credit card transaction message on mobile, I was stunned. After few minutes, I got another call from the same number. I told the 'bag it today' person that you have cheated me. Then they told me that only the amount transacted has been blocked and not claimed. Only amount 2500 will be claimed and rest will be refunded as pronished. I insisted to refund my money transacted. Then,I was told that for refund also, you have to again give the credit catd one time password once again. I refused to give the one time password. Then they told me that for refund also, you have to do the reverse transaction and so need to follow their instructions. I DID the same thinking that the second is a transaction for reversal of money deducted in the first transaction. But the second transaction was also fraud. A second transaction was made of rs 49998 for debit. I was unable to think what to do.Immediately, I got call from same number and I was told by 'bag it today' person that there is no point of any worry. You will receive the entire amount back deducting 2500/ Within next 48 hours. I had then no option but to follow them. They also told me that, you will receive verification calls now. You must not mention all these during verification, otherwise I will have to pay 30% extra as various charges, and the matter will become complicated. So, during verification calls also, I didnot mention any thin what wrong had happened.
Today, I enquired with the bank and came to know that the amound transacted is not blocked but claimed. Sir, I have been cheated by M/S bag it today. They have claimed rs 104996 against rs 2500 what they had promished for the order transaction. Sir, due to this incident, I am very disturbed. I am in deep pain due to this and cannot explain in words.

I request you sir to do the needful, so that, I can get my entire money back.
The order numbers are- trnpl/DLI/[protected]/222993 and
trnpl/DLI/[protected]/222994
the booking ids are[protected] &[protected]
the complaint numbers are 1056020 & 1056025 (registered on customer care of bag it today number [protected] on my request)

Regards,

Rajeev Kumar Singh
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear all,
I am rajeev kumar singh who had posted complaint for cheating by 'bag it today' on 3rd january 2013. I followed up with bag it today and yesterday they have refunded me the entire amount. This is for your information.
Regards,
rajeev kumar singh
mobile- [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Today / BagItToday
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1298
    Pending
    0
    Resolved
    753
    India Today / BagItToday Phone
    +91 12 0407 8000
    India Today / BagItToday Address
    Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
    View all India Today / BagItToday contact information