Bag It Today — FRAUD IN THE NAME OF HOLIDAY PACKAGE

Sir,
I have taken a holiday package from BAG IT TODAY on[protected] through invoice no TRNPL/DLI/[protected]/156244 and has been given Booking ID no [protected]. The holiday package was valid for one year.I have been given a list of destinations to choose from. When i contacted to phone no [protected] on 3-5-2013 to book me a holiday package for Shimla in first week of June then the representative told me that booking is not available for Shimla .You may opt for Goa.At the time of booking they told me that you can go to any place you choose during validity period.When i told representative to refund my money she told me that that package is not refundable.What can i do.


Again I was told that booking for shimla is not vacant you should opt for Goa.I refused to opt for Goa.Then they told me to wait until Monday i.e.6-5-13.Again i phoned to that no. on Monday and i asked them to either provide me booking for Shimla or Jaipur in the first week of June.They simply refused and told me that booking is only available for Goa.I don't have to go to Goa or any other forced destination.
So i requested them to please cancel my booking and refund the booking amount i.e. Rs 5998/+Rs 450/ at the earliest.But till now no response from there side.Please help me get out of this mess.

thanking you.
Rajeev Prakash
Mob no. [protected]
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Bag It Today — Holiday package

I am Mugilan for chennai

I have placed order of Holiday package for Rs.5998. The marketing person asked to place a second order for the same price. I was asked to refer 20 persons if so he will send me referral gift of laptop but till date for more than 2 months.

I wrote a letter to BAG IT TODAY customer care, the below mail - but no reply.
" I have received the SECOND holiday package with Booking for which I was eligible for referral scheme..
As discussed by Mr. Karan of marketing that for this booking I have referred 32 contact for referral scheme, but I have not informed regarding the gift for referral till date, Mr.Karan is not responding properly.
As said by Mr. Karan of marketing if any query contact. to his number. [protected] but this no. is always switched off or not picking the call, as he said. Request you to cancel the second order & refund me as soon as possible.
If you are not able to cancel I will be reporting to consumers complained if not responding properly.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Today / BagItToday
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1298
    Pending
    0
    Resolved
    753
    India Today / BagItToday Phone
    +91 12 0407 8000
    India Today / BagItToday Address
    Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
    View all India Today / BagItToday contact information