[Resolved] Bag It Today From India Today Group — CHEATING ME FOR LUCKY DRAW CONTEST

DINESHBHAI CHHITUBHAI PATEL

from BAGUMARAGAM, Gujarat

Address:

Surat, Gujarat

Hi,

Sir/madam,

I got a call pooja [[protected]] from bagittoday.Com[ on 11th SEPTEMBER 2012 at 12.02 pm, (Mr. Dinesh Patel +91 [protected]) to you are the winner of my dream contest if you purchase a two holiday package.

If you purcahse two holiday packages on same day then I will get a dell laptop worth Rs.49000. and blackberry mobile as free gifts worth Rs.26000. (which is assured),

she told me This offer is valid only today please give me your credit card detail either i will transfer your gift forward to other customer.

if you purchase my holidays package i will dispathed your gift only today and you are cancel this order then it is totally refundable,
she told me purchase 2 holiday package (with order number [protected] & [protected])
on same day & paid the amount 0f rs. 5998/- For each package, [total Rs.11996]
then on 12th september 2012 I recieved the confirmation call from bookmyholiday.Com,
in which executive told me that in this package I will get 2 different rooms for 4 person during the stay & denied
about the free gifts so I told her to wait for some time meanwhile I will confirm to the same with that sales person & I spoke to the salesperson & he told me that this is confirmation call for holiday package only after this confirmation u will recieve a confirmation call from gift department,
so please confirm this, so I confirmed the package, but after that day I didnt recieved anycall from them & whenever.

i will record this call of our proof for the confirmation about gifts.

I M trying to call that sales person he is denying &not recieve call. ,
so I called the bagittoday customercare & raised the complaint(complaint number 915957). I ask them to refund me my money but they are
saying that please wait our verification call .it is a not confirmed order & we can refund the money to you,
I M helpless & cant do anything, please help me to get my money back,
because of all this I have already faced a lot of trouble & spent a lot of time on it,
this is my hard earned money, which I think I have lost it,

your helpless customer,

Dinesh patel.
Surat.( Gujarat), india

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Aug 13, 2020

Complaint marked as Resolved

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Comments

mguptamanish

Bag It Today From India Today Group — Not received refund of Rs. 20548

Dear Sir/Madam,

On 09th dec, 2010 i have ordered telephonically 2 products for which i also did the payment through credit card through IVR, for which product id no. and amount are as follows:-

Booking id no: Amount

[protected] 9,139/-

[protected] 11,399/-

Total: 20,538/-

Again i called after 5 or 6 days to know the order status, at that time i came to know that order has been cancelled due to some reason and i will get my whole amount refund in 15 to 21 days.

After 21 days again I called up in customer care no. but i didn’t get the refund till now, I request you to take necessary action as soon as possible as i paid the amount through my credit card and already they have charged me the interest as I didn’t paid the amount on time because I thought it would be refunded by Bag It Today in time. Kindly help me in getting the refund.

I have also attached the copy of my credit card statement with this complaint where amount has been debit from my credit card in the name of Living Media India LDELHI

kinnar

from Mumbai, Maharashtra

India Today Group, Bag It Today — INDIA TODAY GROUP CHEATING BY SELLING HOLIDAY PACKAGE

India Today Group is selling several products via bagittoday, (they are bagging others money actually by this service ).
I had purchased a 7Night/8Day Holiday Package 3 Months Before, they had given so many commitments like 5-Star Resorts, All services for free, you will be able to select any destination and much more.
After making so many phone calls I last received the printed Voucher.
I had sent the booking request form to them, I got received confirmation as received on 12th Oct,2011, Wednesday.
I called them on Saturday, they said that they have receive the courier, and send soft copy to [protected]@affordablesalespromotions.com, I did that and they asked me to call on monday.
I called them today, they are saying that they have not received the courier, please send a soft copy again.
This took the whole day as they are not receiving all the calls, and puts you on a IVR all the time, at last it autodrops the call.
I contacted the bagittoday they also have started rejecting the calls (Rediculas way of serving customers).
So at last I have come to know that I am cheated for 7000 Rs for the first time and 750 Rs DD at the second time. I booked for the holiday but will have to spend holidays at home as I could not get anything from a reputed company after paying they 7750 Rs. Yes I get harassment.
I would request all the indians to stop dealing with india today group.
Kinnar
[protected]

India Today / BagItToday Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Member,

We have come across your online complaint registered on https://www.consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We regret to inform you that we are unable to locate your order in the system and request you to kindly provide us with the following details:-

 BOOKING ID-
 EMAIL ID-
 MOBILE NO.-
 ORDER NO.-

On hearing from you, we shall provide you with the status of your order.

We shall be happy to render any further assistance or clarification that you may require.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Leela Rawat
Online Support (Bag It Today)

Dr. N. Janardhan

from Chennai, Tamil Nadu

Bagittoday India Holiday — cheating

Bagittoday IndiaToday group Holiday, marketing manager phoned me no. of Times forced me to book holiday packages with the promise that the incentives of laptop and T.V are definetely sent to me. Now Hed id not responding to my call. He has sent some vouchers of Holiday Packages. Thay are fake as it was seen by some consumers and their complaints. He is the manager, marketing of Holiday wing His name is Sachin Singh, his phone no.[protected]. His conversation with me was recorded no. of times in his office phone, may be verified , how he has forced to book the packages on my debit card. Please send this information to the top executives. the name of the company will be spoiled, if they don"t take action against
sachinsingh,

Shivraj1979

from Mumbai, Maharashtra

Hi Dinesh,

I was also cheated and then later when I booked my complaint in Akosha.com, it got resolved. There are some people in India today and Bag it today who cheat people to sell their holiday vouchers. Please go ahead and post your complaint as well as write to the senior mangement of India today.. mail ids you can get from Linked in.