[Resolved]  Bag It Today — Incorrect sales practices and misrepresentation resulting in Rs 12446 being obtained fraudulently

Address:

Delhi

I am very very disappointed with the approach of Bag it today (part of India today group).

I feel like cheated by your company sales staff.

Mr. Deepak Singh contacted me from the company on Dec 07, 2012 and assured me of resort booking during January 2013 on any date.

On his assurance i had booked 2 holiday packages of Rs 5998 each and then paid a sum of Rs 450

I was following up regularly for confirmation of my booking from so many days but i was not getting any response. when i called in Jan and spoke to the booking section the team told me that all the booking for the month of January 2013 are closed.

I was surprised to note that

I felt like being cheated as i had already done my flight booking based on assurances by Mr Deepak Singh

Now Mr Deepak Singh has stopped taking my calls, following are his contact details

Mobile No- [protected], [protected]

As per the process the company officials were supposed to contact with 3 working days of sending across the booking form but they contact after 3.5 months in April 2013. I had alredy done my booking through some other travel agent and asked the co to refund my money. The company is refusing to refund the money.

I request the co to refund my money of Rs 12446 also pay Rs 25000 towards compensation as i had to incur extra costs to do my booking at the last moment.