| Address: | Ernakulam, Kerala |
On 17.06.2011, Bag It Today booked an order, No.[protected] for for Rebook T-Shirt, Sunglass, Watch, Shorts, Sandals, Folding bag and gift item worth 1800 for Rs.4999/. In early July 1911, I got a packet from them through BlueDart Couriers which contained only two Swath watches. I complained to them and they asked me to send the watches back to them and told me that they would arrange for reverse pickup of the packet from me. Accordingly, a BlueDart man called on me on 13.07.2011 and collected the packet from me under their waybill no.[protected]. I promptly informed Bag It Today of the reverse pickup of the packet and asked for the refund of the amount at the earliest. I was told they would do the needful. Meanwhile, I got information from the BlueDart that the packet was delivered in Delhi at their office on 18.07.2011 and it was received by Mr.Randheer of Living Media India Ltd. Bag It Today continued to maintain that they had not received the packet returned by me for about 4-5 months. Then some time in November 2011 or so, they told me they had since received the packet in their office and would refund the amount to me soon. But the refund amount was not credited to my credit card account, through which I had made the payment. I followed up the matter with my bankers who could recover the amount on 11.05.2012 only, but the entry is dated 18.11.2011. Was this information helpful? | 
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