Bag It Today — Made me buy two packages at the same time but did not give me the added benefits and tenure

Address:

Mumbai Suburban, Maharashtra

Hi,

I got a call from Bag it today with an offer of 7 days 8 nights hotel stay for RS. 7000 only for the period of one year. I took the package and made an online payment of RS. 7000, my booking Id is [protected]. Then the sales executive said that If I give him 15 reference numbers and I buy one more package then bag it today will gift me a Blackberry phone and the additional package that I buy will be available for the period of one year and six months.
The deal sounded good so I sent them an email with the contact list and bought another package at the same time for the period of one year and six months for RS. 7000 my booking ID is [protected]. After the payment was done online. I received the courier of my packages with all the details. But there was no sign of the gift and the second package is for the tenure of one year only.
I am feeling duped and cheated by the sales executive who is now ignoring my calls and the call centre executives are asking me to send a mail to [protected]@1touchsolutions.com from where no reply has been received.
This is mentally frustrating and tiring. I m sick of the dirty tricks these sales executives play to close their targets. I need justice.