[Resolved]  Bag It Today — complaint against bagittoday

Address:

East Delhi, Delhi

I have purchased 3 products from bagittoday via order no [protected] on 2 nov through internet banking. i have used some promocode of bagittoday, given by them only which contains discount, now after sending dispatch details. BAGITTODAY is saying that you have used invalid promocode and that promocode is not for that particular product, they had already deducted money for products.

My question is this
1. when they know the promocode is invalid why they deducted my money or completed the transaction.
2. Why they had given me Dispatch details, that my product is dispatched to my address.

below attached dispatched mail given by BAGITTODAY.

THIIS ONLINE FIRM IS CHEATING ALL CONSUMER, WE SHUD COLLECTIVELY TAKE A LEGAL ACTION AGAINST BAGITTODAY.

Dear Mr. Panwar,
This is with reference to your e-mail.
We apologize for the inconvenience caused to you due to the non receipt of your order.

We would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details:-

ü Consignment Number - BP0001692
ü Transporter Name - Quantium
ü Tracking ID - 1136185
ü Dispatch Date - 08th November 2011
You should be receiving your order within next 7- 8 working days, however, if you do not receive your order within the above time frame, do get back to us.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services, always.
Regards,
Meenakshi
Executive-Customer Care
Bagittoday
Please quote your Order ID [protected] in all future correspondence.
Note: In case of any query not related to the discussion in above e-mail should kindly be emailed to [protected]@bagittoday.com or call us on[protected].