Bag It Today — Non receipt of my order

Address:

Patna, Bihar

I have ordered this product on 25th of March, 2011 and has been informed that, I will receive the consignment within 10 to 15 days. I have enquired about the consignment thrice, but have received three different communication that I will receive my product within 4 to 5 working days, " We are running shortage of stock, and will provide you with the stock within 7 working days" and I'll have to wait for the product for another 10 to 12 days. I've also received a complain number in my last call with id- 116007. I am filled dissatisfaction and cheat, my order even has not been dispatched. The last communication which I've received is that I should take the dispatch details for the order on 11th of April, 2011 after 4:00 pm . I have still not received any consignment details yet, the customer support is just apologizing for non- availability of stock . My money is with them from the past 21 days, for which I'll not be paid any interest. They have even not communicated their address on their website. Kindly help in the delivery of my product or refund of my money. Order Id: [protected]