Bag It Today — Non Receipt of order after a month | |||
Refer ORDER ID: [protected] This is to inform ‘bagittoday’ that such a response is not warranted in a financial transaction that puts the customer through such menagerie when the payment HAS BEEN DONE WITHOUT ANY DELAY WHATSOEVER. Refer ORDER ID: [protected] for amount Rs. 3798.00 [in words: Rupees Three thousand Seven Hundred and ninety eight only] dated 07/04/2011. The payment was done by CREDIT CARD. We do have CARD statements to show for in the consumer court vide the CONSUMER PROTECTION ACT,INDIA 1986. The customer has had enough of the harassment since FIVE phone calls to the customer support and 4 different mails has yielded no results whatsoever. ‘Bagittoday’ is GUILTY on the following grounds: 1. It was promised in writing by bagittoday that the order would reach the customer by 28/04/2011 i.e. 2 to 3 weeks. 2. No technical error was mentioned whatsoever in any of the RECORDED phone calls by your people when asked about the status. 3. The customer was misleaded everytime an enquiry was made and apart from the phone conversations nothing was given in writing as to when and if the item would be delivered. As on date, the customer requires the order to be cancelled and the usury be paid on Rs.3798.00 [in words: Rupees Three thousand Seven Hundred and ninety eight only] with INTEREST as per current rates which is 7.5% along with compensation for the telephone charges and the mental agony of waiting so long; failing which ‘bagittoday’ will have to pay heavy compensation and may even face court charges vide the CONSUMER PROTECTION ACT, INDIA 1986. Was this information helpful? | |||
 2 Comments | |||
Comments
Having recieved an sms, for participation in your rs 60, 00, 000/= sweepsstakes draw, i visitted your www.bagittoday.com site @ when i entered my E-Mail I/D & password, the message came that I am not a member. So how & why do i recieve your sms if its true. I want to participate in this draw & so tell me how to.
Navin Lalji Jaipur
Dt 20/06/2010
Navin Lalji Jaipur
Dt 20/06/2010
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
1298
Pending
0
Resolved
753
+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
Bag It Today — Non receipt of order for 2 months
I sent the below mentioned email to all required on 27th April 2010 for an order placed on 16th February which I still have not received. I even marked it to Ashish Bagga who is the founder of this site.Till date no body has reverted back on this. I think this website is a total scam.
Here are the contents of my mail:
Subject: Most pathetic website ever - order no.[protected]
[protected]@bagittoday.com; [protected]@bagittoday.com; [protected]@indiatodayclub.com; ashish.[protected]@intoday.com; sunil.[protected]@intoday.com; [protected]@intoday.com; [protected]@intoday.com
Dear all,
I cannot believe at the kind of service your website offers. I was recommended to this side by a friend of mine only to realize what a BIG SCAM this is.
I have placed the above mentioned order online and made a payment through my credit card for it for the BENETTON Wallet and belt set. This order was placed on the 16th of February 2010.
On following up over and over again, I was told I will receive it in a week or ten days, then fifteen days.
I had called again in the first week of April and had specifically asked them to cancel the order if it was not delivered before the 10th of April as I was to be traveling out of the country. I was assured that this was being shipped on priority basis and will reach me before the mentioned date. This was three weeks ago.
Today when I call the customer care, I am told it will take another 2 weeks for them to deliver this!!! Don’t you guys get it or does the customer service executive not hear the customers? I had clearly mentioned that I don’t want the order if not delivered by the 10th of April.
Well, I want to have nothing to do with your company and website. Better yet, stop cheating people! I have read so many reviews of the harassment people have been put through by the INDIA TODAY BOOK CLUB and by BAG IT TODAY.
Mr. Bagga, this one is for you – is this what you intended when you launched this website as a part of the prestigious INDIA TODAY GROUP?
Totally disgusted!