This is a scam. Initially it was called the India Today Book Club and now they have renamed it to Bag It Today, probably because of all the complaints and bad feedback (google and you would know what I mean). I am a victim myself - I had ordered 2 Benetton watches but got only one. I have been trying to get them to work on my complaint for a long time but had no luck. Then one day, a week back, I got a call from one of their reps, Akshay Thakur, who said that the company is offering gifts to all irate customers (he had no clue about the status of my complaint though). He confirmed my shipping address and provided me with a booking ID 44009597.
Of course I did not believe him, so called the Bag it Today customer care number to check if it's true. While the rep at the other end, Mr Abbas, confirmed that they are sending gifts as compensation to dissatisfied customers, however, he could not track the booking ID Mr. Thakur had provided me. His excuse was that it takes 1 week's time for the system to get updated. I called them again a week later, this time I was answered by a Mr Qadir, who could not track the booking ID either. So my advice to whoever is reading this - beware of this company! Was this information helpful? | 
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