[Resolved] BagItToday / Diamond — Refund not credited to the account

santashraya prasad rs

from Ranchi, Jharkhand

Address:

Ranchi, Jharkhand

Dear Sir,

On 23/02/12 i received a mail from your side that the refund of the canceled Order Id.[protected] with Refund no:19035 and Refund Amount Rs. 19999 and also canceled Order Id.[protected] with Refund no:19036 and Refund Amount Rs. 18999 have already credited into your account. But when i checked my balance of my account it was not found will i have to waste for it or what is the matter of this miss communication please look in to the matter as early as possible my account no.is [protected] SDI bank from which i had placed the order.

Santashraya Prasad
Mob.[protected]

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Aug 13, 2020

Complaint marked as Resolved

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India Today / BagItToday Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Mr. Prasad,

We have come across your online complaint registered on https://www.consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

Booking ID - [protected], [protected]

We would like to inform you that your refund has already been processed and credited into your account, please find below the refund details:-

• Refund Date :[protected],[protected]
• Transaction id: [protected], [protected]
• Refund Amount:18999.00, 19999.00

We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.

Further, we also request you to kindly provide us with the bank confirmation letter showing that the said amount is not credited along with the authorized stamp and sign of the bank manager so as enable us to do the needful.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)