[Resolved]  BagItToday — Fraud and Cheating

Address:Mumbai City, Maharashtra

Hello,

I bought a 6N 7 days travel package from BagIt Today who promised that using the same I could book 2 rooms and stay for 6nights and 7 days at any of the locations mentioned by them i.e. 4star & 5 star properties. The list shared had only 3 star properties. Also while buying I was offered quite a few freebies but till date I haven't received the same it's been almost a year now.

Can someone please help me to cancel the order as they are not sharing details of cancellation? During the initial call I was told that I can cancel and get full refund during the 1st year if I am not happy.

Regds,
Pavan
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Mr. Pavan,

We have come across your online complaint registered on https://www.consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We regret to inform you that we are unable to locate your order in the system and request you to kindly provide us with the following details:-

Booking id-
Authentication code-
Transaction id-
Email id-
Mobile no.-
Order no.-

On hearing from you, we shall provide you with the status of your order. .

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on
[protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Sachin
Team, Bag it today

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