[Resolved]  BagItToday — Fraud, Mis selling

Address:Chandigarh, Chandigarh

This complaint is for regarding not recieving of the two free gifts which have been committed by bagittoday.
bag it today sales person from [protected] called me and asked me that you have won a dell laptop and a blackberry mobile through a contest.
We are offering you these free gifts witout any cost. But for this you have to purchase two holiday packages worth rs.5998 per. In 7-12 working days you will receive both packages and in 15 working days you will receive your both assured gift, India today group is well known group in India. He has called me again. Finally I got agreed to purchase two holiday packages. I purchased it with order ID [protected] and [protected]. He asked me for verification of colour for dell laptop and blackberry mobile. I choose blue one for both. He told me that you will get three confirmation call, in first two calls you will verify only your product and nothing about your gifts. I got confirmation mail and call regarding product confirmation. In that confrmation call I asked for giffts but she told me there is nothing like that then I asked her for cancel. So please reply the current status of both the gifts and please let me know why the calls has not been answered continuously or bag it today is a fraud group who cheats people for their sales purpose of theirs products. If this types of things will happen with your customer I always gives a bad sound and spoil company reputations.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Mr.Singla,

We have come across your online complaint registered on https://www.consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that your your Credit Points have already been processed on 27/12/2012 regarding both the booking id- [protected] & [protected] and credited into your Bagit Today account. So kindly check your Bagit Today account and revert us.

We hope that the complaint stands resolved here.

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Kashifa Khan
Online Support (Bag it today)

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