[Resolved]  BagItToday — online scam/fraud

Address:Tamil Nadu

A call was received[protected] from mr sachin who introduced himself as a sales manager from bagittoday. He informed me that since I have bought few items in the past from bagitoday, I won a dell laptop and a blackberry phone and what I have to do it just pay rs.12000. This I will also get two holiday vouchers each for 4 days & 5 nights which I can use it anytime in a year. He also informed me to go through the website of bagittoday.Com which shows the winners. He guided me to log the details of my name, address, etc in a page in their website. Since the payment option is only for rs.6000/- He asked me to do twice as this is the process. As I am convinced, I DID as per his instructions. He instructed me to confirm when a confirmatory call is received and not to mention about the free gift as this is from a marketing department and within 7 days, the free gifts will be delivered. I confirmed the confirmatory call as all the questions/Information is just about the holiday package. Since I have not received the free gifts, I tried calling him several times and still he promised to deliver. After about a month, no response from him nor received the gift nor he picked the calls. I sent several emails to [protected]@bagittoday.Com but they neither committed about the staff mr. Sachin & his telephone number nor agreed to either refund the money or send the gifts. Inspite of several emails, I have not got any positive response. Now I tried to book the holidays as per their dates, that website is not working..

please some one help me in getting back my hard earned money.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

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Dear Member,

We have come across your online complaint registered on consumercourt.in

Please accept our sincere apologies for the inconvenience caused to you.

We regret to inform you that we are unable to locate your order detail in this blog and request you to kindly provide us with the following details:-

Booking id-
Authentication code-
Transaction id-
Email id-
Mobile no.-
Order no.-

On hearing from you, we will able to track your order in our system to resolve your complaint as per your satisfaction.

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on
[protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Sachin
Online Support (Bag it today)

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