[Resolved] BagItToday — No refund after cancellation

pawan.hotwani

Address:

Thane, Maharashtra

Hi,

I had placed order for a product for vacation trip from bagittoday.com, the cost of which was 5998 INR. On the second day of placing the order I was told that I need to pay additional 900 INR by way of demand draft. Since I was not told of this before so I cancelled the order and I was told that the refund will be done in 7 to 10 working days. Now, I have received an email saying that order is non-cancelable.

I am not sure what to do now, I feel cheated for 5998 INR, that too coming from a reputed firm like India Today group. Moreover, the first email clearly stated that the order can be cancelled within 7 days, which I did. Any suggestion for further course of action. All along, I have been communicating with them over email - [protected]@bagititoday.com.

Regards,
Pawan

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related India Today / BagItToday reviews

View all 1298 India Today / BagItToday Reviews

Comments

pawan.hotwani

Hi...I am the one who had initiated this complaint and now I have got the full refund. I wrote to some people and on this forum as well. I am not sure what worked, nevertheless they refunded it and I feel good about them.

shrimet

from Mumbai, Maharashtra

sir/mam

I am sudhir deore from nasik bagittoday approved my refund on 12 November but till today not reflected in my account I think that they're deliberately harassing me i have some proofs about the refund approval MY ORDER ID-[protected] so i want to make complaint against BAGITTODAY so please guide me ...sudhir deore nasik mob-[protected]