[Resolved]  Bagittoday, The India Today Group — delivery of wrong consignment and delivery of certain goods

Address:

Jaipur, Rajasthan

M/s. Today Retail Network Pvt. Ltd.,
B-47, Indira Enclave Neb Sarai,
New Delhi-110068

Dear Sir / Madam,

AS PER YOUR ADVERTISEMENT APPEARED ON DATED 29/12/2010 IN PUNJAB KESRI NEWS PAPER JAIPUR EDITION I HAVE BOOKED FOLLOWING SPORTY STYLE KIT THROUGH TELEPHONIC CONVERSATION BY MY MOBILE NO. i.e. [protected] AND IMMEDIATELY A PAYMENT OF RUPEES 3498/- WAS MADE THROUGH MY CREDIT CARD . THE ITEMS ARE....

1) REEBOK TRACK SUIT
2) REEBOK SHOES
3) REEBOK BAG
4) MTV AVIATOR STYLE SUNGLASSES
& FREE COMPLEMENTARY GIFT FOR THE USERS OF PUNJAB KESRI NEWS PAPER READER i.e NUMERO UNO WATCH ON PAYMENT OF RS.499/- BEING HANDLING AND DELIVERY CHARGES. THE ABOVE CONSIGNMENT WERE BOOKED UNDER ORDER NO.212458 & WEB. NO.[protected] . THE ABOVE CONSIGNMENT WAS ASSURED TO SEND WITH IN 15 DAYS BUT THE SAME WERE NOT DELIVERED ON TIME SO I HAVE MADE COMPLAINT ON 30/01/2011 & COMPLAINT NO. IS 25023 ON YOUR CUSTOMER CARE NO. i.e.[protected] .
TODAY ON 7/02/2011 I Received A PARCEL FROM YOUR SIDE AND THIS PARCEL CONTAINS WRONG ITEMS i.e. LOTTO KIT INSTEAD OF REEBOK KIT. THROUGH INVOICE NO. TRNPL/DLI/10-11/194174 ON 31/01/2011.
THIS TYPE OF TRADE PRACTICE OR DEFICIENCY IN SERVICES ARE NOT FAIR AND JUSTIFIED BY WELL KNOWN RETAIL NETWORK PVT LTD'S . SO PLEASE GIVE ME A FAVOUR AND REPLACED WITH ORDERED ITEMS . I WILL KEEP THIS RECEIVED PARCEL FOR 10 DAYS WITHOUT USING OTHERWISE IT WILL BE CHALLENGED AT APPROPRIATE LEVEL.

Thanks,
--
Rajendra Kumar Kumawat
Jaipur
MOB NO.-[protected]