[Resolved]  Bajaj Finance Ltd — Fraudulently sold insurance along with 0% finance

Address:Mumbai Suburban, Maharashtra

I brought a Fridge and a washing machine on 26th January 2013 from Kings Electronics, Kamothe, Navi Mumbai.

The Bajaj Finance was providing 0% finance for consumer electronics on 26th January 2013 in Kings Electronics, Kamothe. The Bajaj Finance associate doing documentation informed me about the scheme but never revealed the insurance policy and premium payment attached with finance option. The terms and benefits of the policy were also not revealed.

On 11th February 2013, I received call from Bajaj Finance about the policy and premium payment. When, I told that I had not subscribed to any such policy, the Bajaj Finance associate hanged up the phone.

I do not want any such policy, do not want to pay any premium and do not want to avail any benefits occurring from the policy. The incident has caused me mental suffering and trauma.

The behavior and process used by Bajaj Finance and its associate are fraudulent and can account to offence under Indian Penal Code 1860, Consumer Protection Act 1986 and Indian Contract Act 1872.

I would like Bajaj Finance to stop the premium deduction for the said policy immediately. I request you to resolve the issue immediately.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sachin,

At the outset, please accept our apologies for the inconvenience caused.

To help us expedite the process of resolution of your query, could you please share your loan account number with us?

With regards,

weCare
Bajaj Finserv Lending
Thanks for the reply.

Apart from the actual loan amount, additional amount of Rs. 2, 436 is presented under 'BALIC PREMIUM CD LOAN' head. The loan account no for the same is 405BAL00426188.

When I availed the finance option, no information was provided about any such extra loan and premium. I would like Bajaj Finance to stop the any extra deductions from my account apart from the EMI for finance availed.

Look forward to speedy resolution of the issue.
A quick reply from Bajaj Finserve Lending will be helpful.

You say in your replies that 'weCare'. It doesn't look like that.

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