[Resolved]  Bajaj Finance Ltd — Threat Calls and Abuse over Phone

Address:West Bengal

Dear Sir,

This is to inform you that we have a Consumer Loan running with DSA of Bajaj Finance since 2007. Unfortunately, due to some unforeseen circumstances, to be very precise the deterioration in the health condition of my father, I was unable to pay quite a few EMIs. Bearing the consequences in mind, I had a conversation with the company and agreed to go in for a settlement. It seems that the agents working in that company are all goons and hired from some low class agency. I have been receiving threat calls over my phone from a number [protected]. The agent over the phone has been abusing me and refuses to disclose his identity. My father is a terminally ill patient and this agent threatens to forfeit all the money paid till date and says that we have not paid any money at all. This is alarming and he is going on calling at odd hours at night and day and calling at least 20 to 25 times a day just to harass and abuse us.

We have gone in for a settlement and we are paying the settlement amount, then why is BAJAJ FINANCE harassing us like this? I request you to take strict action against this company and especially against the person who calls us and abuses. I hope the identity of the person can be located by you from the call detail mentioned below:

[protected] 11:12am 25 April 2010 Call Duration: 00:01:35

Kindly oblige. Thanking you,

Yours Sincerely,
Debaleena Shah
email: [protected]@yahoo.co.in
phone: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

This is to inform you that we have a Consumer Loan two wheeler of Bajaj Finance since 2010. Unfortunately, due to some unforeseen circumstances, to be very precise the deterioration in the health condition of my father, I was unable to pay quite a few EMIs. Bearing the consequences in mind, I had a conversation with the company and agreed to go in for a settlement. It seems that the agents working in that company are all goons and hired from some low class agency. I have been receiving threat calls over my phone from a number[protected], a lady voice. The agent over the phone has been abusing me and refuses to disclose his identity. My father is a terminally ill patient and this agent threatens to forfeit all the money paid till date and says that we have not paid any money at all. This is alarming and he is going on calling at odd hours at night and day and calling at least 20 to 25 times a day just to harass and abuse us.

We have gone in for a settlement and we are paying the settlement amount, then why is BAJAJ FINANCE harassing us like this? I request you to take strict action against this company and especially against the person who calls us and abuses. I hope the identity of the person can be located by you from the call detail mentioned below:

044-[protected]:12am 28 September 2010 Call Duration: 00:01:35

Kindly oblige. Thanking you,

Yours Sincerely,
Minnie Solomon.
email: [protected]@yahoomail.com
phone: [protected].

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