| Address: | South Delhi, Delhi |
Dear Sir/Madam,
On the 1st October 2012 at 10.03 am I have tried to withdraw money from Axis Bank ATM located in Kalu Sarai (Vijay Mandal Enclave, New Delhi - 110016) using the ATM address: NR VASHIST HOTEL CD, NEW DELHI- ATM ID IS SPCC-20612. I have used my debit card of Catholic Syrian Bank Debit card No. [protected]. I used the card to withdraw an amount of Rs. 8000/- (eight thousand only) two times at 10.03 am and 10.05 am. The machine failed to disburse money and only gave me a slip mentioning transaction declined. On enquiring my bank about the fault in the machine, they informed me that an amount of Rs. 8000/- have been debited from account along with a service charge Rs. 17.50/-
Kindly look into the matter and consider my case and help me to get back the amount of Rs. 8000/- along with service charges debited by AXIS bank.
Thanking you
looking forward to hearing from you
yours sincerely
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