[Resolved]  Barclay Bank Credit Card Statement — NON DELIVERY OF THE COURIER

Barclay card — Non Delivery of statement

Hi, I have a Barclay card, when i started using, for the 1st month when i used the card i never got a statement, the company says it was delivered to me on 2nd february 2008, where in i received the statement on 27th of february 2008 with the due date of 15th february. I have informed the bank about not reeiving the statement on 19th february before receiving the statement late, the bank has since been saying i'll receive a Proof of delivery, from 19th feb 2008 whenever i call the company the say i'll receive in 5-7 working days and till date i have not received any proof of delivery. Could you get me the solution on this

How interesting that you did not receive a statement in February 2008. I had the same problem, the same moth. Because no statement was received, the bill was not paid until someone called us from Barclay to find out why not? They were told, no statement arrived and we paid over the phone immediately.
Since this happened it has been a nightmare with this bank card. Our ZERO interest has gone to 25% . After calling to find out why the interest charge, the customer service person finally agreed to credit the interest charge and everything was fine. The month after that, (this month) we again are charged interest and call. The customer service person refused to do anything about it, said this is now the rate, THIS CALL IS OVER.
Unbelievable, my husband asked for a supervisor and was again told, THIS CALL IS OVER>click. Hung up and that was it.
I find it very odd that we are not the only ones with a problem receiving a statement that has a VERY beneficial effect for Barclays, and a devastating effect on our finances.
I have never before dealt with customer service people like this. They are the rudest, most obnoxious people on the planet. I am very suspicious about this tactic (no statement), is Barclays doing this deliberately so that they make more money from the unsuspecting consumer? I would love to know if anyone else did not receive a statement in February 2008.

I have a Barclaycardus that I signed up for 3 years ago. It is an Airtran Visa, but I make my payments and compaints (to no avail) to barclaycardus. The problem: On 3 different occasions, I was offered a balance transfer from another card for 0% interest for one year. In the latter part of 2007, they charged me interest on purchases at a 20% interest rate. I always payed my card online before any payment was due. I ended up paying the card off. Then, I was sent a 0% interest check for 1 year, and I stupidly transferred another balance. By the second month, they got real nasty with me and denied that the offer ever existed (this was in 2008). In January of this year, I had another balance transfer offer; it again was 0% interest. I called up the company and told them how they ripped me off before, and it cost me $600 so I wouldn't ruin my credit score. A supervisor got on the phone and gave me her name and employee number and promised me that this 0% was legit. Well, you guessed it. They gave me 0% the first month. Then, they started charging me 18% interest. I have made several calls. Now, they tell me that it will take 7 to 21 days to investigate my complaint before they can give me an answer. I am going to add up all the extra charges that they have added the three times that they pulled this. I will subtract them from what I should have owed and pay the card off. The barclaybankus will be told that they can bend over and stick the card up their arce without any lubricant. I ask that everyone else that has one of these cards and was offered a 0% offer that was not honored to do the same. Maybe that will put these crooks out of business. Please note: All of their customer service reps have a heavy forgein accent. I am wondering if they even know what you talking about; they sound confused.

I have a Barclaycards that I signed up for 1 years ago. It is an Times card Visa.
Prob is non available of statment on time, every time i hv to await til last date payment.
Is their any body to send me an email and forward current statment asap,

Thanx for your soonest rply.

Arup
[protected]

I am in full agreement to Mr. Rao's complaint. I am also facing the same problems. In fact the bank is stating the name of the person to whom the courier person has handed my statement who doe not exist in my house nor in my society at all. We are Parsis & staying in a Parsi Trust colony in which only Parsis are allowed. The person's name they have given is Jagdish who is Non-Parsi person & who does not exist in our society. The Bank is not giving any response & are charging me with delayed payment charges in spite that its not my fault. This should be strongly taken up with the Bank.
Thanks,
Homyar Bulsara
Mumbai
Email id: [protected]@ymail.com