[Resolved]  Barclay Credit Card — Lack of proper assistance

Address:Bangalore, Karnataka

Dear SIr/Ma'am,

This is with regards to my Barclay Credit Card with Card Number [protected]. I am requesting Barclay's for account settlement from past three months. But they are list bothered to respond on this and says they don't have settlement option.

When I am calling customer care they are directing to Head Office Mumbai, and when eva I am calling Mumbai they are saying Settlement option is available and it can be taken care from Chennai.

Meanwhile I am keeping call from the customer which of poor quality. Simply they call me always and threatening me to send my name to CIBIL

Apart of continuous request there is no any positive response. Simply I have been diverted here and there.

I am fed up of following up and getting threatening calls from Barclay t list me in CIBIL

Looking forward your co-operating to get me the settlement and get rid me out of this daily harassment

My mail ID [protected]@gmail.com
Mo-[protected]

Regards
Vikrant Raj
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Aug 13, 2020
Complaint marked as Resolved 
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Barlkey Credit Card — Harrassment By Barkley Credit Cards

It is shocking to note that Barkley Credit Cards are issuing Credit Cards without any Local representative in Ludhiana, Today 25.07.2008 is my payments due date, today I am getting the statement & I am ready to make payments but ohhhhh...where to deposit ??????????

After talking at their customer care got to know that they have drop boxes in Ludhiana, & drop the cheques there...and I will have to bear the penalty because it take 4-5 days to clear the cheques...

Never heard this in the past that if you make the payments on due date if then you are penalized by any institution be it Bank Loan, Electricity Payments, Telephone Payments etc, & here is such a reputed Bank whose whole team of customer care is threatening to charge penal fee even if payment is made on due date...

Can any body will take care of consumers like me...

Thanks

Suman Rajnish

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