[Resolved]  Barclay Credit Card — worst service I have seen

Dear All,

Request you to never ever go for barclay credit card. the customer care people are so rude to talk and once to use the card you would be trapped. I have very bitter experiance with them.
I called customer care before my payment date to collect the cheque for payment as i was unable to find their payment drop box. they directly refused even i was ready for cheque collection charges. after due date i got call for payment, then somebody came and I paid the whole amount.

after some time they I again got call for the Late payment fee of rs.500, whey i requested for waiver of that they never bothered and start calling more than six seven times in a day. and started harrassing.I paid another Rs580 for that. I am fed up with this card. I am using several card of other bank from last five years but never got such responces from anyone .



Regards

SUman Saurabh
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Threatening and Torturing through Goonda by Barclays Bank.


Ref Credit Card no: [protected].

Dear Sir,

This is to inform you that I am the Credit Card Holder of Barclay Bank, they have not sent the statement for last 01 year inspite of several request only because of raise the late payment fees, service charges etc. That’s why the amount will be high . But suddenly they have hired a Goonda named as Mr. Walia from Delhi and asking for full amount immediately . How can I make the payment immediately? and threatening and torturing me over mobile Phone and land line phone. Not only that He has told me that I will kill your family. What is this ???. Bank cannot do this legally this type of harassment. My purchase amount most probably for Rs.8000/- to 9000/- approximately. He is disturbing my Employer also., that will effect in my service. I am a very middleclass family. I am agree to pay the minimum amount due in monthly basis. I am asking for statement But he is denied to give me the statement .Continuously he is telling me to make the payment otherwise they will attack me with their team. Please help me from Goonda of barclay bank. Only because of raising late payment fees and service charges and to raise the higher bill, the they have made this type of incident. I am 100% agree to pay the minimum amount due against my total outstanding. Gradually I will pay the amount to Bank., but not at a time. Please avoid Goonda which has veen hired by Barclay bank that is completely illegal.

Manas Ray Chaudhury
[protected]@yahoo.com

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