[Resolved]  Barclay Credit Card Priority Service — Barclaycard Priority Service

This is Vishal H. Surve holding Barclay Credit Card no. [protected] from Mumbai . I had received call from Barclaycard priority few day’s back. The caller told me that they are offering some facilities to selected Barclaycard holders, which offers free holiday stay with our listed hotels, discounts on shopping from our listed shops etc.
I suppose that they are offering me because I have use the same Credit Card first time and they are offering just to encourage my purchasing with this Credit Card. I ask to the caller if you are offering me the same facility free of cost that kindly provide me the same.
After this I have received one conformation call. This time other caller ask me about my Birthdate, my address, Cell no. Etc
and he had finish without providing my any idea about joining fee, terms and rules for the cancellation of the same service if any.

After receiving statement of Barclays Credit Card came to know that the same offer is availed me by debiting my Credit Card.
On 17/11/08 I had talk with Barclaycard priority customer care regarding the same and they told me to contact on 19/11/08 for feedback.
on 19/11/08 when I call to the Barclaycard priority customer care they inform me that they have check the conversation of caller who offers me the same offer which was in the correct manner & you have given your consent. Now how do I come to know that it’s true. There is no transference between the transaction what is forced on me to pay.
Now i am receiving almost every day one call from different different callers of Barclay collations Dept. who are forcing me to pay Barclays Credit Card Priority Circle Service fee Rs. 6, 000/- and the Service Tax Rs. 741.60

Thanks and regards,
Visha H. Surve
[protected].
[protected]@yahoo.com
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Aug 13, 2020
Complaint marked as Resolved 
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Barclay card — Barclay Priority Service

I got call from barclay and told by the customecare executive that barclay is celebrating its anniversery in india so they are giving a membership and I have been selected for priority member, and told many benifets, . After few days I got a call that there is payment due and you have not paid so we are temporarily blocking your card I called upon credit card customer care to inquire which payment is due because all my dues were cleared then I canme to know that I have been charged with this membership fees I called priority CC they told me that you have confirmed this membership programme I asked them to cancell this membership they refused to do that also. Till date neither I have received any letter nor any mail confermation, a sms was send to me few days back stating that my welcome letter has been issued and in case it is not delivered plese CC which not reacheable.
Please be careful
FRAUD BANK sending statment without my consent to deposit some rs.
cheated like anything.
i had the best possible rci vacation booked by plat5. think it was great service and the calls wre alwaz polite too. stop being critical always
great services barclays. your upper deck program rocks!!

I never faced an issue. rather the bank people always supportd me in eberything. rather i want a 2nd membership bu they refuse that????
I have faced a similar problem with the Barclaycard Priority Circle team. They have sold me the Priority Circle membership after selling a lot of benefits for the same. However, after paying an amount in excess of Rs.5000, I have not enjoyed any benefit other than the fact that they sent me a handbag. Getting through the so called "Priority Circle" number is a task and when I manage to get through the number, they ask us to contact an alternate number which belongs to the "Heritage India Pvt Ltd". That number is worse than the "Priority Circle" team, all you get to hear is some god forsaken voicemail.

I want someone from the Heritage India team to call me up and extend the period of my free holiday offer which I got for enrolling into the Priority Circle club.

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