[Resolved] Barclays Bank — Repeated calls &

[Resolved] Barclays Bank — Repeated calls &

S Shashi kumar from Bengaluru, Karnataka

Hi I have been using the credit card of Barclays from last 6 months & never I got the statement. But I use to make the payment as per my transaction what I was spent. But after 6 months the due amount was more then what I spent. This was informed to me over phone than I asked for a statement. Even after 20days I didn't receieve the statement. In-spite of that I use to get the call every one hour by different persons asking for the same & I use to ask for statement. They say they are not aware on the statement but the need to make me the payment. This is happening from last 1week & I need know the way to handle this case. Rdgs Shashi Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Ajay Rotti

from Bengaluru, Karnataka

Barclays Bank — Repeated calls

I received a call at 12:13 pm from a person called "Priya" who represented that she was calling from Barclays Bank regarding a credit card offer. I politely informed her that i would not be interested, asked her not to call me again and cut the call. Surprisingly, i received a call from the same number again at 12:16 pm asking me if i was interested in Barclays Bank credit card. The person speaking was "Priya" again. When i informed her that she had called me a while back and that she should not be calling me again, she aske dme my name and hung the call without even apologizing.

Thereafter, i called the number back (+[protected] and spoke to her. She was not even apologetic then. I asked her to transfer the call to her senior. I was transferred to a lady called "Kala". I asked her the details of the company she was calling from and i told her that i propose to file a complaint. She informed that she had joined only a few days back and dint know the company she was working for!!! She was quite rude and cut the call without even hearing me out.

Thereafter, i called 3-4 times and they kept cutting my call and after 2-3 calls they kept the phone off the receiver and i kept getting the busy message. I called after 10 mins and spoke to another lady and explained what happened. She informed me that they were calling on behalf of Barclays Bank and that the agent they worked for was "Shraya Enterprises".

I would like to lodge a complaint against Barclays Bank and the agent for having called me more than once in a span of 3 mins and being extremely rude. Also, the ladies who called me dint even know good English and requested me to speak in Kannada after having called me to speak about the credit card in English.

abhishek agarwal

from Kolkata, West Bengal

i m also had problem i had not recieved any card and they are asking for the payment

kamal kapoor

from Mumbai, Maharashtra

Hi,

I have applied for barclays credit card . it has been more than one month and i don't know the status of Application . my all verifications are over. i leave home at 7.30 in morning and reach my home at 7 pm hence i had requested them to hand over my credit card to my office address. i don't know anything about the status . Kindly let me know what is the status.Pls do the needful
my app. no. is 1842446
and my ref no. is [protected]