Barclays Bank — Case file against Barclays Bank PLC ([protected])

Dear Sir/Madam,

This is to inform you that Barclay's Bank PLC is torturing me by giving calls to my residence land phone.I usually go to office at 9:00 AM every day and they call up home as my mother receives this call and she couldn't understand anything as she neither understands English or Hindi the only thing she could get is that they are calling from barclay's bank.I used to neglet these calls as i thought they are casual bank calls from customer care.I got another call on 26th April 2009 saying that i have a outstanding balance of Rs 4740/-.I don't understand the reason behind these calls when i cleared my total outstanding balance.

Iam a customer of various other banks and i payout the amount using Net Banking offered by those banks.In case of Barclay's Bank there is no such facility and they also don't have good number of drop boxes for dropping the cheques.This created lot of problems for me in paying the outstanding balance.In the meantime i got transfered from Pune to Hyderabad location on 8th May, 2008.On 23th December 2008, i received a call from advocate to my mobile saying that Barclay's Bank has put a criminal case against me, I told him that iam ready to pay the total outstanding balance and that the case be withdrawn immediately after my payment.On the same day i.e 23rd December 2008, i confirmed the total outstanding balance to be 22, 591/- and payed the same amount to the agency Master Services, Hyd.I also confirmed the amount with the Barclay's representative on phone and i asked him to close my account with barclay's as i won't be using it further.

Later whenever i called up the Barclay's Customer Care they didn't respond to my queries for closure of my account and they kept me on hold for long time.


Barclay's Agency Name: MASTER SERVICES,
1-1-77 & 78, Beside Sapthagiri Cinema,
Charminar Cross Roads,
Hyderabad-500020.
Phone:[protected].
Collector Name: G.Mallikarjun Chary.
Amount Collected:Rs 22, 591/-

Please help me in getting justice by closing my barclay's account immediately without any further payments from my side.

Thanks in Advance,
Anil Kumar Pippalapalli,
Mobile# [protected].