[Resolved]  Barclays Bank Credit Card — Harassment for collection of Late Payment Charges and Interest thereon

barcklays bank — credit card

i have submitted all my documents nearly 2 weeks ago.
but till now no response is been received from the compony
i would like to know about the process that is been carried downand the time by which i shall receive the credit card

call me on:- [protected]

Barclays Credit Card — Harrashment by Barclays Credit Card

Dear Sir/Madam,

I would like to bring to your notice about the Barclay Credit Card cheating business.
I am a card holder of the above stated bank from last 11 months and regularly clearing

there dues without any fail.
As per last statement I received i have a credit limit of INR 86000.00 and Available

credit limit of INR 46259.23. As of now Total outstanding amount is INR 39540

(approx).
Yesterday I got a call from Collection dept. that I have exceeded my credit limit by INR

1500.00 and they forcefully insisted over the phone to deposit the extra amount

immediately which was eventually wrong as per credit limit mentioned in the

statement.
While I discussed with customer care officer they said my credit limit has been

reduced to INR 38000.00 without any prior notice .
While trying to find out the reason they simply denied and said its a bank decession

and bank can change credit limit at any point of time.
Moreover though I paid the dues on regular basis (I have bank statement for this ), they

said they have received money only on last March 2008.
Now my questions:
1. If bank can change my credit limit without any information though they have full

rights . how i can come to know that my limit has been reduced. is this my duty to call

them and find out?
2.I have spent my expenditure as per my limit but if tomorrow they reduce the limit

then each and every time i have to pay the outstanding amount to my bank?
3. Is there any policy in place so that bank can't change customer credit limit

whimsically ?
Because on every overlimit bank charges INR 500 extra .may be they are doing

business in this way.

Even, I have not received the last statement.

Please look into this matter. I have stopped to pay Barclay, untill my issues are

resolved.

Regards
Surajit

Consequences.
1. Collection Dept (Sanjeev), continuously threatning to me and my family over phone (Name of one person we got after asking several times)
2. They are charging unnecessarry amounts to me over phone, and denying to give us the statement.
3.They are killing my and my famili's mental peace.

Barclays Bank/ Credit Card — Harrasment for Payment Collection

The problem that i am facing is that the collection department of Barclays bank credit card has been calling me every days for the past 9 months to pay for the late payment fee & interest on my card. The issue here is that i had made a transaction of Rs. 36000 /- on my card & was waiting for the statement to come to make the payment. I did not get any statement for the same & started getting reminder call after 3 months stating that amount is due & was charged interest on the same.Post my compalian to them with regards to this, i was assured that all late payment charges & interest will be waived of once i make the payment & i did the same. I have paid all monies due for my transactions done & dont owe anything to Barclays. But, still i get 4 - 5 calls everyday & have been told that i owe Barclays Rs. 12000 / - for which i have not got any statement from them in past 9 months, for which i have registerd a complaint to the Customer Care & the complaint no is CAS 690863;post this i was assured that i will not get any calls post & would recieve my statements on time. But till date their sysment is not update & i am getting call all day long

Please help me with as this is causing grave inconvience to me & my work.

Hoping towards a solution

Regards
Keyur Parikh

Barclays Bank — Late Fees and Other Charges are Too much

I am Barclays Credit Card user for More than 8 to 10 Months.I have made few tarnsaction on this Card.After many transactions I have obseved the Barclay chargesand Late Fee Charges are too much So I have requested them many time to take the reversal of these charges .But they refused to do that.
I requested them to block my card.Also Assure then that I will go for the payment which are used by me as I donnot have money to make the immediate payment.Many time I wrote to block my card and stop the monthly statement .also written about my displeasure to use the barclays card.Still they are generating the statement on Monthly basis and Dr Late fees and Interest charges to me on monthly basis.

I have communicated about to block my card so that on monthly basis I won't have any Extra Charges of Late fees and Interest.But till date I didnot received any of reply from Barclays and on Monthly basis they are sending me Statement with lates fees

Barclays Credit Card — LATE PAYMENT INTEREST

Dear Sir,

As per statement dated 6 Nov 09 for Rs. 5315, the payment due date was 26 Nov 09. I drop cheque for same amount in the specify drop box near to my house on dtd. 23rd Nov. 2009. After that that cheque is clear on 3rd Dec 2009 from my bank account & they charged me for late payment charges. It is not my mistake then why should I pay him extra. Please help me on this matter.

My mobile No. is [protected].

Barclays Bank — Charge of late payment fee & interest fee

Hi,

Barclays bank has charged interest fee/late fees on my credit card. When i informed the bank that the payment was made on time, they promised to have this charge reversed.... ref no. for that is 5025452.

In my next statement, i see the Interest charges reflecting and no reversals have taken place and when i call the bank, they tell me that the request has been declined and no one bothered to inform me until i got to see the statement... contact i spoke to from the bank is Sneha, ref no. - 5118137

This is really frustrating when the bank is cheating people like this....

put your written complaint to RBI ombudsman online complaint forum

i have over due for barclays credit card for more than four years. no one has not came for collection. where can contact for payment in Bangalore. my no is [protected]