Barclays Bank Credit Card — HARRASMENT AFTER SETTLEMENT

DEAR SIR/MADAM

I WAS HOLDING A BARCLAYS BANK CREDIT CARD NO [protected].ONE DAY I FOUND THAT I WAS OVERCHARGED BY BANK.THEN I CANTACTED THE CUSTOMER CARE AND THEY TOLD ME THAT THEY HAVE RECIEVED THE PAYMENT AFTER TWO DAYS OF DUE DATE.I WAS NOT SATISFIED WITH THE ANSWER AND WANTED TO SETTLE THIS MATTER AND I TOLD THEM THAT I WANT TO SETTLE THIS AMOUNT.THE AMOUNT WAS SETTLED AND I PAID THEM THE AMOUNT BY CHEQUE OF RS 1050 AND CASH RS 150 .THEY ISSUED ME A SETTLEMENT LETTER BUT IT WAS A SCANNED COPY OF THAT LETTER AND I WAS TOLD THAT I WILL RECIEVE ORIGINAL COPY WITHIN TWO WORKING DAYS BUT EVEN AFTER 1 MONTH I RECIEVED MANY CALLS REGARDING THE SAME PAYMENT WITH EXTRA CHARGES I TOLD THEM THAT THE AMOUNT IS SETTLED AND GAVE THEM THE SETTLEMENT NO - MUM/BCGOLD/21335 DATED 23'RD APRIL 2009.TODAY I RECIEVED ANOTHER CALL ASKING THE SAME AMOUNT WITH INTEREST AND I TOLD THEM THAT THE AMOUNT IS SETTLED BUT THEY SAID THAT YOU HAVE TO SETTLE THE AMOUNT AGAIN WITHOUT GIVING ANY REASON.PLEASE HELP ME REGADING THE ABOVE MATTER AS THE BANK IS HARRASING ME FOR THE PAYMENT WHICH IS TOTALLY FALSE.
THANKS

NITIN LALWANI

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