[Resolved]  Barclays Bank Credit Card — DISPUTED TRANSACTION

Address:

Hyderabad, Andhra Pradesh

This is to bring to your kind notice that I have made a transaction for USD 200.00 on[protected] using BARCLAYS CREDIT CARD for payment of VISA Fees (STUDENT AND EXCHANGE VISITOR PROGRAM SEVIS-I-901 FEE) for my son, but a message was sent from BARCLAYCARD to my mobile phone, at 04:19 pm on[protected], stating that "transaction for USD 200 done on[protected]:01:58 on card number ending with 1377 has been declined due to status of your account. Please try again later", I was worried at seeing this message and I had to do the transaction by using another bank credit card, which was successfully executed.
But to my surprise now, I received a message (SMS to my mobile phone) from BARCLAYS CARD at 05:14 pm, the next day, stating that "transaction for USD 200 done on 10/11/2009 02:49:22 on card number ending with 1377 was completed successfully and will reflect in your next statement.", so, sent a request to BARCLAYS CARD GRIEVANCE REDRESSAL to cancel the transaction o[censored]SD 200.00 done by BARCLAY CARD and arrange for REVERSAL of the same, since it was already paid by another credit card. Then the amount of Rs. 9652/- (equivalent to US 200/-) was reversed in the month of January 2010, but it was debited to my Credit card account again in the month of February, 2010. After that I have sent so many emails to BARCLAYS CARD GRIEVANCE REDRESSAL and also telephonic complaints to BARCLAYS CUSTOMER CARE, but in vain. The have charged so many penalties and added upto more than 20,000/- in the last statement. Kindly advise me on this, how I can proceed for justice. Thanking you sir.