[Resolved]  Barclays Bank Plc New Delhi — Misplace of my cheque from barclays

Address:New Delhi, Delhi

Hello Sir/Mam

This is to inform you that Barclays Bank Plc branch in new delhi, i want to put in a complaint against them of missplacing my cheque, i had deposited a cheque of an amount of 24989/....with the deposit slip the cheque number is (382409)...placing my account number on it. I had deposited the cheque at Barclays Bank PLC
Unit No S - 037
Sahara Mall, M.G Road
Gurgaon – 122001
and as a proof i have the copy of the deposit slip. on the 10of march i had called up the customer care people asking about my cheque not yet credited in my account, they told me that sir it will be credited in 2 to 3days.
Taking their words i told them ok that is fine, form the 10of march it kept on continuing till the 17of this month i had calling them every day after 3 to 4hours they just told me that sir we are taking care of it, they even took a complaint and they told me that sir give us 4working days we will give you a confirmed answer, from 4working days dated the 14they will give me an answer but till now being the 17 i have not got any positive answer from the customer care department of from the delhi branch, i had been speaking to Nikisha who is the manager who was taking care of the case, she said that will revert you the next day dated the 15of march, they didnot give me any answer, i had called up on the 15th of march evening time as they told me that she will call up by 6pm, no call came at 6pm i had to call up, it was told to me by a representative that she is not in the office, so please call up the next day, i had called up on the 16of march in the morning well i didnot have a word with Nikisha that day another Manager names Anand he said that sir according the reply the delhi branch gave me via mail the cheque has been found and it is in the branch it self, as he told me that a team called skype had picked up the cheuqe, and he said that the branch manager from delhi will call me on the 16evening, no call came, today the 17of march the call came from barclays [protected], and the same manager named Anand said that the branch manager couldnt call me on the 16th evening as no one picked up the call, where what i know i donot switch off my cell and there was no call made to me from their end, so it was told to me that the manager will call me by today 17th....no one called me up again.
Well Sir please its a request that please take an action against barclays of misplacing my cheque
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Aug 13, 2020
Complaint marked as Resolved 
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