Barclays Card — undue charges | |
From last 8 months I am holding a card of Barclays Bank with card No.[protected] In month of January 2008, I have made my last purchase, against which total outstanding balance of Rs.1761/- was there against which I have made the complete payment through cheque which was being cleared ( enclosed the statement. After that when I received the next statement there were certain charges added, when I called up at the customer care they said these are just the finance charges I am taking a request the reverse them, you don’t pay them after that again, in the next statement few charges were added along with late payment fee of the previous charges. I again called up at the customer care but no response was there. Now after my continuous requests. i finally send at request to grevience call of barclays card. I got a mail from that some will attend to my complaint in seven days but notting has happenend, Please help me guide me that How can get rid of this problem, what is the prosedure to go leagle against this Bank Thanks & Regards Surmeet Kaur [protected] Was this information helpful? | |
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I was having balclays bank crdedit card but my card was closed upon receipt confirmation mail from balclays bank cardit card division. After that i am receiving the statement on monthly basis, when i contacted customer care they told me tht your card has been blocked due to non receipt of payment, where i told them that my account has already been closed and i have confirmation email.After eight months it is in pending and they are investing abt it.
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