[Resolved]  Barclays Credit Card — Harassment by Collection Agencies

Address:

Bangalore, Karnataka

Respected Sir/Madam,

This is to bring to your notice about harassment caused by Barclays Collection agencies to me (concerned party holding Credit Card Number : [protected]). This card has been inactive (discontinued) for the last 2 Years and I have spoken to numerous (>40) barclays personnel s to get it settled and close my account over this period of time with no responses.

I have always been available on my mobile number, but recently some collection folks i.e. Marc (+91 [protected], [protected]) and Gupta (+91 [protected]) have been harassing and threatening my parents and sister back home and putting them through immense mental torture. I have had numerous conversation with these guys and I did request them to come to my place and settle the account, but all in vain. Nobody ever turns up (applies to all the other barclays people I have spoken as well) and eventually the case is handed over to some other person/agency and the story repeats itself.

This irresponsible and arrogant behavior of the Barclays Bank and related agencies has blown out of the box now and hereby has forced me to write this mail, asking for higher authorities help. Harassing and torturing my parents and threatening them for money is not justified, whereas the primary party concerned here (myself) has always been available...is NOT done!!

Kindly help me out on this and please let me know if there is anything other information is required from my side.

I can be contacted anytime on my mobile i.e. +91 [protected]

Kunnal