Barclays Credit Card — LATE PAYMENT FINE

Barclays Credit Card — LATE PAYMENT FINE

P PRADEEP SARAF from Delhi, Delhi

I HAD BEEN CHARGED FOR LATE PAYMENT EVEN WE HAD PAID THE CHEQUE ON THE DUE DATE IN THERE DROP BOX. THEY HAD CHARGED FOR THE DELAY EVEN THOUGH WE HAD PAID THEM ON THE DUE DATE.WE HAD CLEARED THERE ALL BILLS PAID THROUGH THE CARD AND THE LATE PAYMENT CHARGES HAS BEEN KEPT DUE. THEY ARE ASKING US TO PAY CHEQUE 3-4 DAYS IN ADVANCE WHICH THEY CANNOT COMPEL US FOR. THEY ARE CONSTANTLY CALLING AND SENDING SMS FOR THE CHARGES AND ALSO THREATNING US FOR PUTTING OUR NAME IN THE CREDIT BUREAU. THEY ARE REGULARLY CALLING US 8-10 TIMES A DAY AND SENDING MINIMUM OF 10 SMS EVERYDAY TO CLEAR THERE DUES BUT THEY ARE NOT LISTENING TO US. Was this information helpful? No (0) Yes (0)

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johnyparyani

from Mumbai, Maharashtra

HI, I, Johny paryani has a Gold Credit Card bearing no - [protected] haven't been receiving Credit card statement neither via email nor a physical copy.

I had complained for the above but to no use. Most importantly I was charged a fine of Rs.751 for late payment on my last transaction. How am i supposed to know how much to pay if i don't get a statement.

I realized that payment has to be done only when i received an sms 2 days before the last date and i dropped a cheque on the same day.
I, therefore refuse to pay the fine of Rs.751. I would rather no mind returning the credit card.
Hope you will solve the matter unlike the customer care executives.

Johny Paryani
([protected]@yahoo.com
[protected])