[Resolved] Barclays Creditcard — Fraud system | |
I have barclays credit card, my due date in 2nd of every month, billing date is on12th of every month since my salary is on 7th of every month i use to pay my due amount between 7th - 10th.once i gave PDC on 5th dated as 11th, on date my due amount was cleared from my account but in the barclay statement that amount is reflected only on 14th which comes in next bill.see the structure below This is for calculation: Due Date: 2nd of every month Bill date: 12th of every month My salary date is 7th of every month I use to pay between (7th – 11th) of every month. Total Due amount:18000 Min Due:1050 I paid through PDCheque Rs.2000 given to Barclay executive dated that on 11th On 11th Morning Rs.2000 as been cleared from my account. That 2000 amount as to be reflected in 12th date of billing but It reflected only in next month showing as cleared only on 14th. Amount cleared on 11th:2000 On 12th bill executed… 2000 not mentioned In next month bill 2000 cleared only on 14th. Like this it happened for 9months to me. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Barclays Creditcard — un authorised useage of ECS fecility
i have offered ecs to barclays bank card division, hoping that they will with draw only minimum amount payable, but they have with drawn in full for rs 7040/ and re-presented the same in the subsequent month feb09, inspite of the payment made by me for rs 10, 000.the total due was 1040. where as they presented again the same amount 7040/ the same was bounced and i have incurred fine for rs 280 from my bankers. when i have asked the same i have recieved the reply ststing that the incident happend automatically and they could not stop it. i am pasting the reply here with.Dear Mr. Chandran,
We refer to your email requesting us to close your credit card account.
Please note the you have opted ECS option on your card account in month January so the amount got automatically credited from your account.Hence we are unable to reverse the charges.
Please note that there is an outstanding balance of Rs. 1, 784.48, reflecting on your card account as of now. You are therefore requested to effect payment towards this amount. You may contact us with instructions to close your card account once the dues have been fully cleared.
We at Barclaycard value our customers and request you to share with us the issues and concerns, if any, which may have prompted you to opt for the closure of your card account. Your feedback will assist us to enhance our services.
For further assistance or clarifications on the matter, please feel free to call us at the Barclaycard Helpline numbers mentioned below.
We trust that this clarifies the matter to your satisfaction. .
Yours sincerely,
Customer Service Executive