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[Resolved]  Barclays Investment And Loans India Ltd. — To stop ECS payment immediately

The Manager,
Barclays Investment and Loans India Ltd,
Andheri, Mumbai/New Delhi.

Sub:- Deletion of my name from ECS payment list.
Ref:- Loan A/c. NO.LC[protected].

I Shri Ashirwad Sambhaji Shahare had taken loan of Rs.163000/- in the month of October '08 for a period of 48 months. Till date I have paid my EMI regularly via ECS up to the month of August'10 and now on 14/08/2010, I made full and final payment of my loan mentioned above with foreclosure charges .The cheque also cleared from my bank on 18/08/10. In this connection, please refer my mail dated 27/08/10 addressed to above address where I made request you to delete my name from the list of ECS as soon as possible /immediately as I made full and final payment of my loan taken from you. It is observed from my bank that till date you have not removed my name from the list of ECS and sent ECS instruction to my bank for deduction of EMI of Rs. 4844/- even after received full and final payment by me. For this reason my bank has charged Rs. 25/- for declined the instruction and return back the ECS instruction due to insufficient balance. As I made full and final payment there was no need to keep sufficient balance of Rs. 4844/- in my bank account which I opted for ECS payment. It is therefore requested to remove my name from the list of ESC immediately and refund me Rs. 25/- which was deducted by my bank due to in sufficient balance because of wrong instructions send by you even after receiving full and final payment. It is not understood even after making full and final payment of my loan why the name of customer has not been deleted (my name) from the list of ECS immediately as soon as you received payment. The finance company who had reputed name in the Market is doing like this then who will believe on the working of the company. The company may lose the reputation and business in the future and may make huge losses. It is better to improve your policy for fast working for better future of the company. Therefore I kindly request you once again to please delete my name from the list of ECS immediately as I already made full and final Payment of my loan and issue me NO OUTSTANDING LOAN CERTIFICATE IMMEDIATELY and also send back my blank cheques taken at the time of changing bank for deduction of ECS of loan. If you again send ECS instructions for deduction of EMI stated above for the next month i.e.October'10 and my bank may charged another Rs. 25/- for return the said ECS instruction i will take you consumer court for the lapses . So act promptly.


Yours faithfully'

(Ashirwad Sambhaji Shahare)
Complaint marked as Resolved Aug 13, 2020
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