[Resolved]  Barclays Investments & Loans (I) , Ltd. — To stop ECS payment of loan

Address:

Thane, Maharashtra

TO,
The Manager,
Barclays Investment and Loans India Ltd,
Andheri, Mumbai/New Delhi.

Sub:- Deletion of my name from ECS payment list.
Ref:- Loan A/c. NO.LC[protected].


Sir,
I Shri Ashirwad Sambhaji Shahare had taken loan of Rs.163000/- in the month of October '08 for a period of 48 months. Till date I have paid my EMI regularly via ECS up to the month of August'10 and now on 14/08/2010, I made full and final payment of my loan mentioned above with foreclosure charges .The cheque also cleared from my bank on 18/08/10. When I enquired about certificate of closure saying no outstanding dues at kalyan branch, District -Thahe, Maharashatra, the working officer namely Bazmin shaikh, Customer Relationship Manager who is working at said branch told me to keep sufficient amount in my bank for deduction of next EMI via ECS for the month of September'10 if my name has not been deleted from the list of ECS. She also explained that the EMI deducted via ECS even after making full and final payment of my loan will be refunded later on. It is not understood even after making full and final payment of my loan why the name of customer has not been deleted (my name) from the list of ECS immediately as soon as you received payment. The finance company who had reputed name in the Market is giving answer like this then who will believe on the working of the company. The company may lose the reputation and business in the future and may make huge losses. It is better to improve the policy for fast working for better future of the company. Therefore I kindly request you to please delete my name from the list of ECS as I already made full and final Payment of my loan and issue me NO OUTSTANDING LOAN CERTIFICATE IMMEDIATELY and also send back my blank cheques taken at the time of changing bank for deduction of ECS of loan.

Thanks,

Yours faithfully'

(Ashirwad Sambhaji Shahare)