[Resolved]  Barna Gas, Nayagarh, Orissa: Dealer Of Bharat Petroleum — Intensional scarcity of domestic has at its apex

Sir, i'm a consumer of Barna gas(nayagarh, orissa) dealer of bharat petroleum. Here noone is getting the proper service & exploitation is at its peak. Some features that make it famous:
1st day: u'll come & make a booking & know when ur next day to come
day 2(specified by dealer): come before 7 a.m. & stand in a long queue to obtain ur receipt. Go to a place where u have to stand in a mega queue to submit ur empty cylinder (the queue starts from 5.30a.m.). So after u have finished booking at counter that takes u upto at least 8.30; ur number in empty cylinder delivery queue comes after 150.
day 3: come & take ur gas showing the receipt of both (cash & empty cylinder)
gap between each day is decided by the dealer.
so this process forces a consumer to come to nayagarh at least 3 days at his own expenses. Pl note that a large no of consumers from more than 20 k.m.s come here to obtain their gas at least 3 times. This situation encourages the black gas market to operate smoothly. No wonder when a gas cylinder sold at more than 700 rupees by unlawful subdealers appointed by Barna gas in diff parts of the district. No wonder when u find domestic cylinders engaged in hotels & other business.

BUT IT MAY BE JUST THE TIP OF THE ICEBERG. Is it possible without the help of other higher authorities & enforcing officers? Are these complaints making any sense?
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,

I agree with the problem you people are facing at Barna Gas, however I am not agree with your remarks about the help of higher authority.

Please note down one number of BPCL authority who is looking after NGR area. His name is Mr. Ray at BBSR-BPCL on his mobile no. [protected].

He is the most helping person in BPCL, I have faced problems regarding gas booking and delivery (Barna Gas), he helps me a lot and solve the problem without few minutes.
one can visit the below site to know their any Bharat Gas complaint. For east zone just mail them with your contact no. You will get a reply within 7 days. I have tried this and satisfy.


http://www.ebharatgas.com/ebgas/pages/customer/contactus.jsp

http://www.ebharatgas.com/ebgas/pages/customer/contactus.jsp

Regional Office (East)
Address: LPG Business Unit
Bharat Petroleum Corporation Limited
Plot 31 Prince Ghulam Md. Shah Road
Golf Green
Kolkata - 700 001
Phone: [protected]
Fax: [protected]


Thank you
Bijaya Kumar Sathua
Mumbai
my gas conexation is doment plz help me

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