[Resolved] Honda Unicorn — Battery problem | |
May 20, 2008 From, Shobhit Dwivedi 14, Mahavir nagar, Near Visat Petrol Pump, Ganghinagar, Gujarat, INDIA. Ph. [protected] To, The Customer Care, Honda Motorcycle & Scooter India Pvt. Ltd., Manesar, District Gurgaon, Haryana, India. Sub: Bad performance o[censored]nicorn Motorcycle Battery. Dear Sir, I my self Shobhit Dwivedi one of your customer o[censored]nicorn Honda (Model Code CBF150P) I purchased this bike on 02nd September 2006. After completed of its three free services it had been found that his battery is not responding properly, after communicated same to the dealers from where I had purchased bike, I got proposed by them to drop it same battery to the respected authorized service center for recharging (received back on 12/06/2007) for this particular process Panjab Honda had coordinated very well. But, even before every free services I launch same complain for the battery but it had not resolved by the dealer / Service center properly. However after competition of warranty now it is a situation that due to their negligence battery had gone totally out of order and due to it I am facing a lot of problem. So, it is to request you to do the needful and help us to replace this faulted battery with correct one. For your reference Please see below mention details: Vehical Type: Unicorn Honda, Chassis No. ME4KCO91D68014743, Engin No. KCO9E8015274 Vehical No. GJ-18-R-906 Date of Purchasing: 02 Sep 2006. Dealer Name & Address: PUNJAB HONDA, Punjab Autom., Maruti Ctr., Nr. Gurukul, Drive-in Rd., Ahmedabad-380052. (Code No. GJ[protected] Battery Type AB 2.5 L-C HMSIL Code/ Sl. No. BBF6 No. 027300 AMCO 1st Service dated 16/10/2006 coupon No. 66846. 2nd Service dated 07/01/2007 coupon No. 66846. 3rd Service dated 03/03/2007 coupon No. 66846. 4th Service dated 11/05/2007 coupon No. 66846. (Complained for Battery) 5th Service dated 02/09/2007 coupon No. 66846. (Complained for Battery) 6th Service dated 21/11/2007 coupon No. 66846. (Complained for Battery) Expecting positive response from your end. Sincerely, Shobhit Dwivedi [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
I would like to comment on the malpractice at this particular showroom -City Honda, Kalyannagar, Bangalore.
1. I give the bike for servicing here and find that the bike servicing has to be done as per Honda jobsheet and prices.
2. The pricing and job sheet lists the cost of each fix/item/job so no problems with paying for only the job done/item consumed.
3. The loophole in the system came to light when I asked how much paid servicewould cost (basic)?
The person said Rs 650/-. I asked for breakup and he rambled on for all that he hought would be covered. Plus he mentioned extra 200 for gearbox leakage. totalling Rs 850/-
4. Now when I got hold of the service bill. I totalled up the basic cost of service excluding the Rs 200/- but to my surprise it doesn't even cross Rs400/-??
5. How the hell then did the service rep/incharge say it's Rs650/-??
6. This means to say that he intentionally decides how much the bill amount should add up to and then asks the mechanics to do their part of crime by achieving somehow the TARGET set by this service-in-charge??
So folks, beware and ask the service-in-charge exactly how much is just the basic service and why is it not mentioned as per Honda cost sheets?
1. I give the bike for servicing here and find that the bike servicing has to be done as per Honda jobsheet and prices.
2. The pricing and job sheet lists the cost of each fix/item/job so no problems with paying for only the job done/item consumed.
3. The loophole in the system came to light when I asked how much paid servicewould cost (basic)?
The person said Rs 650/-. I asked for breakup and he rambled on for all that he hought would be covered. Plus he mentioned extra 200 for gearbox leakage. totalling Rs 850/-
4. Now when I got hold of the service bill. I totalled up the basic cost of service excluding the Rs 200/- but to my surprise it doesn't even cross Rs400/-??
5. How the hell then did the service rep/incharge say it's Rs650/-??
6. This means to say that he intentionally decides how much the bill amount should add up to and then asks the mechanics to do their part of crime by achieving somehow the TARGET set by this service-in-charge??
So folks, beware and ask the service-in-charge exactly how much is just the basic service and why is it not mentioned as per Honda cost sheets?
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But they refused to suport for this.
Any how, This is my mistake as I had purchased your product so i have to suffer only.
After all not got support then also. Thanks
Shobhit Dwivedi