Honda Cars India Complaints & Reviews

Dear Amaze Customer care,

I'M writing to claim warranty for my Amaze car battery, which has developed some issues. Below are the details:
Owner Name: Pradeep Kumar R.Bairwa
Dealer name: Cartec Motors PVT.Ltd
Invoice Number: NR/VEH/2425/0122
Date of purchase:[protected]
Batch Number: MAKDF554AR4401110
Battery Name:SF battery
Problem description: The battery is not holding charge, and I'm experiencing the battery not working property and operate not working position. To the battery is under the warranty so I m request to change the battery as soon as possible.

I'have attached a copy of my invoice for your reference. Please assist me with the warranty claim process.

Thank you for your prompt attention.

Sincerely
Pradipkumar R.bairwa
Mo: [protected]

[Your City/State Consumer Dispute Resolution Center]

Respected Authority,

I am filing this complaint against Honda Cars India Ltd. and its authorized dealers, Ring Road Honda, Dwarka Sector 9 (Selling Dealer) & Ring Road Honda, Peeragarhi (Service Dealer), for delivering a defective infotainment system in my newly purchased Honda Elevate (Vehicle No: DL3CDC3991) and failing to provide a permanent resolution...

Hello

I brought honda elevate zx cvt from courtesy honda (lally automobiles india pvt ltd) in wazirpur delhi

Car booked on 7th December and delivered on 17 december.

After activating honda connect app at home i noticed purchase date is showing 7nov instead of December, warranty also already started and service already due.

Dealer said its technical error from honda connect, but...

My car Honda Jazz TN 13 J 1767 was given for service on 14th Nov to Olympia Honda in Ambattur Industrial Estate. They were told to change the electric window module. They returned the car after 2 days saying they do not have stock. They then called later and said that they can replace this on 24th and asked the car to be given. An appointment was made for picking up the car. The driver showed up at 11.30 and picked up the car. I did not receive...

I am writing to express my dissatisfaction with the service I received at your Honda service center.
I brought my Honda Jazz to your service center for routine maintenance and requested that your staff check my keys, which were not functioning properly. It is expected for them to order new keys only if the existing ones could not be fixed by replacing the old batteries, that too with a consent post repairs check.

Upon...

In my last paid service of car MH12LD0685 (registered under my brother's name Sunny Purswani) @crystal honda wagholi (Pune) which costed me approx 10K INR all of a sudden my front suspension have started making noise and are wobbling where in same was not the case of prior giving my vehicle for servicing. This observation was shared with me last year and things have been smooth with my car as I'm the single driver who drives this car. On pointing out the same to the crystal honda wagholi service advisor, he pointed out that last year we had shared the same and you have to replace the part. I reminded him that the same wasn't there before I gave my car for servicing, he started making false statements. I also pointed out to check with the driver who picked up and dropped my car, as he pointed out the same concern while dropping the car. But to my surprise the same driver disappears all of a sudden. Post that I did speak with the GM about my concerns and instead of providing me with the solution, he gave me an alternative of providing some discount on the labour charges for replacing the part.

Bike no same to name but engine number and chechis number wrong

My car bearing number KL-23-P-7444 is under accident repair at Kollam since 50 days. Very delay in repairs. Please instruct to early despatch....

I hope this email finds you well. My name is Pradeep, and I recently purchased a brand-new Honda Amaze from Landmark Automobiles Pvt Ltd. Surat on 22/Apr/2023 While I am generally satisfied with the overall performance and features of the vehicle, I am writing to express my concern regarding the significantly lower mileage than the advertised average.

I have diligently followed the recommended maintenance schedule and driving...

Dear sir/Madam

My honda wrv vs diesel was bought in Jun 2018. From past 1 year my car's digipad touch was not working properly. And, finally from past 6 months, it stopped working completely. From the dealer side, they said warranty is over and nothing can be done other than buying new one. But recently I heard from few of other car owners (same honda wrv vs diesel model) having the same exact problem. So, I would think...

Dear sir/Madam

My honda wrv vs diesel was bought in Jun 2018. From past 1 year my car's digipad touch was not working properly. And, finally from past 6 months, it stopped working completely. From the dealer side, they said warranty is over and nothing can be done other than buying new one. But recently I heard from few of other car owners (same honda wrv vs diesel model) having the same exact problem. So, I would think it is not users problem and it is the problem in the system itself. And, it should be taken care by the company as there is no problem from the users side.

Phone: [protected]
Email: [protected]@yahoo.com

Please advise.

My car had a small accident on 9th December, resulting in some damages to trunk, bonnet, etc. I was asked to pay 20k advance on 10th, car was picked on 17th and estimated completion date was 20th.

Overall summary of complaints:

1. Deliberately misguiding the customer that it is capable of completing the repair / replacement work (such as, the car will be brand new showroom condition in 3-4 days, etc.)
2. Collecting initial advance of Rs. 20, 000 and still not ordering spare parts.
3. Misguiding the customer on the status of work (such as spare parts ordered, work is in progress etc.) when nothing was done so far
4. Fraudulently supplying Old Damaged parts as brand new ones

Details:

First, the manager kept giving excuses, demanding an extension of 2-3 days every time, called us to collect the car, but the car was never even close to ready. He always gave some lame excuse every time, such as 'workers on leave', 'delivery of parts delayed', 'new damaged part found' (he himself conducted pre-inspection and collected money for that), etc.

Second, 20-25 days later, after postponing for the 6th time, he said he placed an order for parts (on 2nd January, 23 days after advance was paid), but it was later found that he was misleading us again. In reality, he has not ordered anything till now.

Third, on 29th, he tried to install damaged parts as brand new in my car. We came to know this because my father accidentally visited to collect the car. This is a clear case of FRAUD.

I bought my Honda Amaze (1.5 VX I-DTEC BS-VI) in August 2018; the performance had been satisfactory for the first 4 years. This year from February 2023 I started observing iron rusts around all the four doors and is spreading very fast all across the doors.
I had a detailed survey conducted at the Brigade Honda Bangalore dealer showroom from where I bought my vehicle.
Post the survey, after 10 days I get a communication from Regional Manager Escalations North/South, Team Customer Relations, Honda Cars India Ltd., Greater Noida with following comments:
HCIL comment 1. That it has been determined that the rusting observed is a result of external factors and cannot be attributed to any manufacturing defect.
HCIL comment 2. We believe it is essential to clarify that oxidation and rust, being natural consequences of metal, are considered typical wear and tear and, without limiting the car's age, are not covered under the standard or extended warranty.
HCIL comment 3: However, in consideration of your long-standing association with the Honda brand, we are advising our dealership to provide you with a discount on the necessary repairs. Please note that this decision is solely at the discretion of the dealership. When contacted dealer, the response was, no such discounts can be extended on the repairs.
Firstly, what gives a conclusion, is the fact that Honda Cars, being a very renowned brand can also use SUB -STANDARD steel parts and accessories which resulted in the doors getting iron rusted/corroded.
Based on the response from the Regional Manager Escalations North/South, Team Customer Relations, Honda Cars India Ltd., Greater Noida what is evident is the post sales treatment they extend to the so-called term used by Honda Cars India ""Being a privileged customer" is not what they really mean when they want to sell a product to a customer, because the same seriousness is not shown when escalations/complaints are raised OR more relatively to state ...it's just another customer for Honda Cars to up their sales.
However, the response to my complaint as addressed by Regional Manager Escalations North/South, Team Customer Relations, Honda Cars India Ltd., Greater Noida forces me not to recommend any product of Honda Cars India to others.
I trust the Head of customer grievances team can take this complaint into cognizant and control such manufacturing defects and avoid misleading the customers in the name of external factor results.

My contact details: girish.[protected]@gmail.com

I bought my Honda Amaze (1.5 VX I-DTEC BS-VI) in August 2018; the performance had been satisfactory for the first 4 years. This year from February 2023 I started observing iron rusts around all the four doors and is spreading very fast all across the doors.
I had a detailed survey conducted at the Brigade Honda Bangalore dealer showroom from where I bought my vehicle.
Post the survey, after 10 days I get a communication from...

I am kartik kapadiya from rajkot gujarat 360370
i was just book honda elevate vx cvt at online on your booking opening date
on 6th july 2023 and i was just select aan honda rajkot showroom for delivery
my car on diwali i have big trust on honda that wy i book honda elevate befor diwali
on diwali time no response on company side and showroom side also i was call many time
on customer car and asking for delivery my car but no budy answer perfect date
its just look like no budy have any interest on sell car or provide best service
its to late for delivery now what can i do change my mind for new company or wait
for elevate .
Humble request for reply as soon as possible

Dear Mr/Ms

My car met with an accident on 20th April 2023 and was taken to Frontier Honda Sector 34 Gurgaon for repair. After clearance from Insurance, beside other damages the car was to be replaced with front both airbags and right-side airbags along with the SRS unit.

During repairs I was told that SRS unit supply is taking time from Company and the order was placed for the supply. From 20th April 2023 I waited...

Hello Team,
Last week My Honda City MH12JZ7965 was sent for servicing to Deccan Honda Satara road branch. When car was delivered to me the Reverse Sensor unit was completely damaged. When I talk with advisor (Nivas) he also confirmed it was damaged by them. But there is no action after 4 days. Kindly take it on serious note.

Regards,
Rahul More
[protected]...

My Honda wr v digipad is not working for 2 years . Initially the voice command stopped working...then the touch panel .I am not able to open the system even touch OK after instructions. Very pathetic experience with Honda WRV digipad . Could not used ...the top model of VX, ...is this infotainment system so costly ?? Honda should replace all Honda wr v systems of initial 1 years models which has faulty systems installed at the time of purchase....

My vehicle Honda city is 6.5 years and vehicle is experiencing severe leakage of water from windshield and left door.The front left side floor is entirely logged with water and false smell from upholstery started .The issue is reported and peninsular honda service ernakulam, kerala team have taken the vehicle for issue fix. But my concern is a customer bought a product worth of 13 lakhs and after some years the vehicle is getting these type...

My name is sreelakshmi, residing in kochi, kerala.in 2019 i was impressed with the quality of your two wheelers and bought activa 5g, on 14 september 2019.

I completed all the free services provided by the team, i paid two more services paid by me.

Vehicle is now three year and run for 16000 kms only.

I am a cancer patient and did not use my two wheeler harshly and did not have long drives as a...