Honda Cars India Ltd. Customer Care
Honda Cars India Ltd.
Customer satisfaction rating: 1%
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3560
COMPLAINTS

Honda Cars India Ltd. Customer Care

Honda Cars India Ltd.

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Address
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road
Navi Mumbai
Mumbai City District
Maharashtra
India - 400706

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
436
down
160

Phone:
Phone:
up
185
down
84

Additional info
Feedback Form

Contact Details

Factory

Honda Cars India Ltd., Plot No. A-1, Sector 40/ 41, Surajpur-Kasna Road Greater Noida Industrial Development Area, Distt. Gautam Budh Nagar
U.P. 201 306

Zonal Office (North & East Zone)
Tel: +91 12 0234 1313, +91 12 0234 1321, +91 12 0234 1327, +91 12 0234 1801, +91 12 0234 1806
Fax: +91 12 0234 1261

Zonal Office - Mumbai,
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra - 400706.
+91 22 6789 5000, +91 22 6789 5001, +91 22 6789 5002, +91 22 6789 5003

Zonal Office - Chennai
Honda Cars India Ltd, Technical Support Centre, Old No 26/New No46, Opp. ICICI Bank, Ambattur Industrial Estate, Ambattur, Chennai - 600058
+91 44 4208 3774, +91 44 4208 3775, +91 44 4208 3776, +91 44 4208 3778

Roadside Assistance24x7
For Allianz Global Assistance
Toll-Free: 1800 103 3121
Tel: +91 12 4426 3121

For India Assistance
Toll-Free: 1800 103 5130, 1800 266 0130

View More Information...

Customer satisfaction rating
1%
Complaints
3560
Pending
0
Resolved
27
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Honda Cars India Ltd. related photos (276)

Honda Cars India Ltd. Complaints & Reviews

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Honda Cars India Ltd. — navigation card stolen

 Rathod Lalitkumarb on Aug 17, 2018
I have given Honda BRV on 2nd free service at Aspen Honda service centre, Opp. GSFC, Vadodara on 17.08.2018. Delivery of car after servicing, there i found my digi card is missing. I have complained with manager about this incident but yet no response. Please take care of car owners when car handed over to car services because in this case we car owners are in loss. Please take care of car service thieves!...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — service

 Shinu S Nair on Aug 17, 2018
Sir, am putting this massage regarding servicing of my new honda amaze car i v tech 1.2 model 2017. Myself send the vehicle for service on 16 Aug 2018 at Metro Honda Bowenpally Secunderabad. After service the vehicle was return back to me on the same day around 7:30 Pm. But the receiving time am checked the cleanliness and quality of service the same time i would realize the vehicle found in poor condition, under standard quality of service, the same was informed to the CRM as well as service advisor also they promised me to rectified the points. But till time the technicians are not came and resolve...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — poor fit and finish, suspension noise from new car and orvm vibrates all the time (not safe) honda wrv

 nariyaniakshay on Aug 16, 2018
I purchased honda wrv on 10th may from emerald motors bhavnagar and i was super excited for having the car but it did not last any longer. After using the car for few days i got introduced to a lot of difficulties which were not solved by the support team and only fake promises were made. First issue which i noticed was the orvm and side mirrors were vibrating all the time which is not safe at all and especially when driving at night as visibility of vehicle coming from behind you gets completely zero. The very next day i filed complaint regarding the same to emerald honda and they said this problem...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — responsibility of showroom, executives in alappuzha kerala

 Asokan Sankaran on Aug 15, 2018
I booked an amaze (Fulloption) petrol car on[protected] from palace honda mavelikara. On condition that they will deliver me the car before[protected], i exchanged my alto car to them. But now it is 15 days passed, i called them many times, they didn"t respond or attend my call properly. As your advertisement in the dailes, may ask you that can i have my favourite car before this onam days...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — manufacturing defect in wrv

 manoj meena2 on Aug 14, 2018
Sir i have w-rv since 3 months in it below metioned defects are noted
1. Alinement is disturb while run it waves on road at speed of 100km/h
2. Fuel millage is maximum 14km/l
3. Cooling of ac is very slow it takes 30minuts to cool
4. Pickup of engine is too poor

I have told these complains at kota auto kam hond work shop but they unable to short out these complains

It's humble request to replace my car as soon as possible because problems can be cause of any major accident

Car owner - anjali meena
Car no.- rj48 ca 1141...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Honda Cars India Ltd. — complaint regarding problems in new car purchased (honda connect)

 subash agrawal on Aug 13, 2018
Complaint regarding problems in new car purchased (Honda connect)
I did purchase new honda wr-v diesel version from hans honda varanasi on dated 18/04/2018 with up 32 ju 3722 previously i was planning to purchase hyundai creta. My coordinator at hans honda was mr. Rajesh and i want to inform you about the complaints as follows:-
1. Mr. Rajesh told me wr-v diesel version pricing and accessories. He assured to me about best services delivered from hans honda. Today onwards i don’t received honda connect. I think it’s a best example of best services which was customer availing from...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — regarding car papers & miscommunication of facts.

 HPU on Aug 13, 2018
R sir,

I am very sorry to right this that I have purchased Honda City V ivtec car from your authorised dealer lally automobiles pvt ltd industrial Area phase 1 Chandigarh on 24th July 2018.
1.The dealer person who sold the car has not informed me regarging NCB of Insurance.
2.Secondaly when i checked the invoice there is some error which i immediately informed them & they accepted it & assures me to give me correct invoice, but till date no response grom their side inspite my regular follow up .
3. I have also called your customer care helpline but all is in...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — vaishali honda staff and services

 krishanshu thakur on Aug 11, 2018
My self krishanshu, i complain aginst vaishali honda staff they are too lasy and in responsible, i complain in one2one your service responisible person told me go to vaishli honda they told me briefly but when i came to vaisahli honda they didnt brief me, i purchase a car in oct 2017 and in 7aug 2018 whlie driving my tyre get blast and when i came to vaisali honda they told me u have to placed a insurance claim but my car is on warrnty period and at least one year gruanteen is given by you guys but he told me (Abhishek kumar) who take my queiry and he told me u have to palced claim i placed claim...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — honda city quality of materials

 shaileshdubey@live.com on Aug 11, 2018
I bought a Honda City diesel car in late 2017, i hardly drove that car to 6500 kms and surprisingly, the tyres got bursted, while i was driving the car on a highway. After that, i visited Honda dealer- Destination Honda, i asked them to replace the tyre under warranty, which they denied saying that this is an External damage. I asked for the quality inspection certificate for the tyre batch which was used in my car, they could not produce any single document. They way dealership is responding sounds like “we have sold you the car and got the money, now you go to hell”. Honda claims to provide...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — deficiency in service

 Sanjay.seoran on Aug 10, 2018
Pb11bt5954.
Sir
The above mentioned vehicle is owning by me. The service center is failed to resolve my problems. They are just making me fool every sunday that your vehicle is now ok. But i still face d problem of water below d left seat. Plz help me to come out of this problem. I have only one car and in this rainy season i found it difficult without my car to reach d office.

Thank you....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Honda Cars India Ltd. — engine problem

 Omparkash001 on Aug 10, 2018
I brought a Honda amaze on last Diwali 2017 and it runs only 7000 kms till now..on 1st August I was going to Delhi from Faridabad and suddenly car stopped due to heating in delhi and then I reached to service center through pulling. Now they said there is engine problem on it and there is no guarantee of engine because engine stopped due to heat and around 1 month ago car get proper servicing. They said around 50000 to 70000 it costs to repair the engine....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Honda Cars India Ltd. — huge maintenance suggested

 sumit2007 on Aug 10, 2018
Dear Sir,

I am owning Honda Amaze diesel (HR51BF6163)since 2015. After the regular check ups and service from Honda service center when i sent my car last sunday for servicing to service center it has been told to me that there are problems in most of the parts and they want to be replaced. When i calculated the estimated cost it was around 80000 to 100000. I just want to know one thing from Honda Quality division that what type of quality does honda is producing that after running 86000 kms car needs the maintenance of around 1 lac. Do you think that i will go for Honda product...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — delay in spare supply

 Vee Madhu on Aug 9, 2018
Dear sir, I have bought Honda-WRV 6 month back. Last week I have lost my second ignition key, following Monday (30July2018), I have ordered a replacement key for the same, until now we don’t have clue regarding the key arrival ( 9Aug2018).

I have brought Honda brand for its quality systems and best service, this incedent given me a wrong signal about Honda and its brand. The service engineer do not have any clue when the parts will arrive, being world no#1 automaker a simple replace part arrival is not able to traceable,

It’s a total system failure, which I don’t...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — defective front cover [Resolved]

 pradeep_200 on Aug 8, 2018
आदरनीय श्रीमान
रेफ:- Dealer Code RJ08001, Ref No:- SERINV- RJ08001-[protected], invoice no RJ[protected] Date 28/07/2018, Dealer Name Modern Motor Kota (Rajasthan)
मेरे पास एक्टिवा (अवीएटर ) है जिसका excident होने के कारण हमने आपकी कोटा इस्तित्त कोटा मोटर कंपनी मै दिनाक 17 / 07 /2018 को आपके ऑफिस मे स्टीमेट के लिए दी, फाइनली सुब कुछ...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda Cars India Ltd. — warranty issue

 ansuya thakran on Aug 8, 2018
My honda city vx petrol reg. No dl 12 cg 9635 is covered under extended warranty and had done only 17000 km and its steering leather is under the worst condition and had faded from black to white then i approached to ring road honda regarding my complaint they forwarded my complaint to honda with photographs and today they called me regarding my issue saying that honda had sent feedback saying that it is not covered under warranty i am shocked with such a reply from such a big and famed company so i request you to please look into this matter and if you are not able to help me i will definitely...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — crystal honda bavdhan pune service center

 sagar_kaluskar on Aug 8, 2018
I strongly recommend, please do not visit crystal honda bavdhan service center. I have got worst service for my car from crystal honda bavdhan. For final free servicing of my honda wrv car i had taken pickup and drop facility from them. There was literally no issue when i had given car to the driver and when i received the car there was clutch issue. Because of this issue car was not even taking the pickup. Service center even didn't informed me anything about this when they received the car. Service center manager was keep on saying that the issue was present since the beginning, if this was the...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — premature tyre wear and wheel alignment on honda brv

 RemyaVarma on Aug 7, 2018
I am very disappointed on writing this.

I had a great belief in the brand honda until i became the owner of a honda car. But the story changed when i started experiencing premature rear tyre wear problems. I visited the authorised service centre multiple items and they are simply giving excuses and claimed that this cannot be repaired under warranty. At 27532 kms, i had to replace my rear tyres and it was too early for a vehicle like this. And then, again i have to replace the tyres for 58230 kms. I believe something is wrong with the honda control arms. But how can a service centre...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — poor build quality of the car honda jazz pe

 gururaj56 on Aug 7, 2018
My son has purchased a honda jazz during 2016 from linkway honda, mumbai. I had a peculiar problem of the rear mats getting wet during rainy days at mumbai. The rain water seeps through the door of the vehicle and on to the mat. The vehicle is hardly driven around and there is no chance that the outside stagnating water gets into the vehicle. When i took vehicle to the dealer today, they said some sealants at the bottom of the door has to be fixed and the repair cost is estimated to be rs8k. And i understand that there are so many vehicles with similar problems. Is this the way of your quality assurance...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Honda Cars India Ltd. — disappointment with after sales services

 Praveenjain123 on Aug 6, 2018
Sir,
I own a honda jazz, registration no. Dl14cd0834. The same is insured by honda assure, bajaj. Bajaj was recommended by prime honda, i don't understand bajaj, i took insurance from honda, trusting you. I can provide the documents for same if needed. Bajaj policy no. : hba/00558587
My car recently got hit at ghazipur road due to sudden emergency on 31st of july, 2018 night around 8:30pm. A car came from front so i applied brakes, but there was a car on my left so that got hit. I went to prime honda, vaishali the next day itself, i. E. 1st august 2018 at 6:30 pm. The very next day...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — accident at service center mh02eu1133

 Pschh on Aug 6, 2018
I had given car for repairs at honda service centre krish motors andheri west.
I was informed by service centre that car has met with accident at workshop.
On inspection it was found that it is major accident. It is observed this can not be repaired to original condition. Car is new has run only 1900 km.
Looking at condition of car I need replacement of car and repair of car is not acceptable to me.
As car is new run only 2 months. I can accept accident car.
Hence I request you to look into matter and arrange for replacement of car.

Awaiting for...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

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