Honda Cars India Ltd. Customer Care
Honda Cars India Ltd.
Customer satisfaction rating: 1%
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3228
COMPLAINTS

Honda Cars India Ltd. Customer Care

Honda Cars India Ltd.

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Address
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road
Navi Mumbai
Mumbai City District
Maharashtra
India - 400706

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
471
down
173

Phone:
Phone:
up
198
down
90

Additional info
Feedback Form

Contact Details

Factory

Honda Cars India Ltd., Plot No. A-1, Sector 40/ 41, Surajpur-Kasna Road Greater Noida Industrial Development Area, Distt. Gautam Budh Nagar
U.P. 201 306

Zonal Office (North & East Zone)
Tel: +91 12 0234 1313, +91 12 0234 1321, +91 12 0234 1327, +91 12 0234 1801, +91 12 0234 1806
Fax: +91 12 0234 1261

Zonal Office - Mumbai,
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra - 400706.
+91 22 6789 5000, +91 22 6789 5001, +91 22 6789 5002, +91 22 6789 5003

Zonal Office - Chennai
Honda Cars India Ltd, Technical Support Centre, Old No 26/New No46, Opp. ICICI Bank, Ambattur Industrial Estate, Ambattur, Chennai - 600058
+91 44 4208 3774, +91 44 4208 3775, +91 44 4208 3776, +91 44 4208 3778

Roadside Assistance24x7
For Allianz Global Assistance
Toll-Free: 1800 103 3121
Tel: +91 12 4426 3121

For India Assistance
Toll-Free: 1800 103 5130, 1800 266 0130

View More Information...

Customer satisfaction rating
1%
Complaints
3228
Pending
0
Resolved
29
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Honda Cars India Ltd. related photos (280)

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Honda Cars India Ltd. Complaints & Reviews

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Honda Cars India Ltd. — honda city service experience at saphire honda sarjapur

 Akash_131980 on Oct 17, 2018
This is to bring to your notice, the unprofessional and pathetic service experience that i had to go thru during the last service of my above mentioned vehicle a few days back .

Note the following and let me know what action is being taken to salvage the above :

- I opted for home pick up & drop of my vehicle since I was traveling & gave the complete address ( which should be already existing in your system as this was the third time ) to the customer care over phone while booking the service .

- Next day while on airport transits, your driver kept calling...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — where is my car

 lcckannan on Oct 16, 2018
Dear sir,
I am the unfortunate owner of a honda brio car (Reg. No. Kl7ch 9603). My car was given for service on the 1st of october to peninsular honda, kochi for service & i had also complained regarding a gear box issue.
Today, after 17 days, i still haven’t got my car and the dealer tells me that he is not sure as to when he can give my car back after the repairs, as he complains that honda cars india has not shipped the parts (Gear box) yet.
We have had 12 honda cars in our family so far and at this point of time, we still have 5 honda cars, including this one.
It’s...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — car service pickup- reg

 Deivasigamani Arumugam on Oct 16, 2018
Yesterday i booked for my honda city car water wash in mansister city honda coimbatore. They said they will send a drive to my house and pickup my vehicle for water wash at 10.30 a.M. By 10.00 a.M they called my number i didn't attend. Then i called the service center by 10.30 a.M. They said that they will pickup then vehicle in few minutes. Now the time is 1.10 noon till now they didn't responded to my call. Why?...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — honda new amaze vx I-vtech reverse gear problem

 Thirumurugan c on Oct 16, 2018
I have purchased "honda new amaze vx i - vtech" model car on 06.09.2018 from the dealer tvs sundaram honda, erode district, tamil nadu. On driving, while changing for reverse gear, i have noticed a sound from the engine area. The same was also complaint during my first service. They told that gear arc and beam relating to reverse gear has to be changed and it's a manufacturing default.. But i regret to inform you that changing gear parts within 2 months of purchasing a new car that too from honda is totally not acceptable.. Even though it could be rectifyable, changing parts in a new car is highly...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — honda city and gearbox issue

 Shantotk on Oct 15, 2018
I have purchased honda city cars three years ago from your kochi dealer vision honda. Bearing kl-42 l 4242. I have check up the vehicle time to time the same service station. Now a days there is some issues relating gear box. The service people telling that it may charge 1.5 lakhs for repairing the same. I am shocked for hearing that the branded honda company's product gear box and allied mechanism durability is very less. As customer of your vehicle i cannot afford that because i am surprising your vehicle's warranty. My vehicle is reached only 75000 km. Kindly get a proper solution to my grievance....
Complaint comments  Read comments Complaint category Furniture

Honda Cars India Ltd. — worst service

 Rajeshwar Singh Raju on Oct 15, 2018
After having worst experience with Suzuki 125 access I bought Activa 04.09.2018 from Regency motors Jammu j@kwith all aspirations, but have been suffering worst service. On First service, Scotty was delivered after 2 days and a minor insurance issue git more than a week. Even then part was not replaced but denting and painting was done within a month time of purchase. After 2 days of purchase engine oil started leaking and even after visiting workshop on 2 occasions and wasting a lot of time, leakage is still there . Such a worst service is denting the Activa brand. Kindly lay down instructions...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda Cars India Ltd. — visor sound and panel fitting head nosal

 maahi.139 on Oct 15, 2018
Hr13n3892 activa 125
Dear sir my ticket no. 1-[protected]. I have complane 5 time continue but honda not give me responce and not reply of my mail and also not serious about this metter also honda and dealer.
And take casually. They are not give me solution and every time give me a wait for team call but i have not rec any call and i wants not a call.. I want solution of my com plane.
If your side not solve this issue i will go to consumer court and with all of this mail screen shot and recording as i am attach with this mail.
And proff i am suffer to much but honda...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda Cars India Ltd. — new car has starting problem

 Mohit sobti on Oct 14, 2018
I purchase honda city car 3 month ago and after 2nd service it has showing starting problem also their is so many noise inside the car the ground clearance also suspected that it can touch from bottom even an very little hump surface the service of girnar honda amravati is pethetic in my new car’s first service they damaged both the doors and now yesterday after its second service it got breakdown and not started...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — honda amaze car

 Lokesh Sethia on Oct 13, 2018
Hi

Really dissappointed with your service. It has become a habit of yours to disappoint your customers. I have already told to your showroom people that i am having scratches on my front mirror shield. No solution still scratches. One month old car. How pathetic quality you guys use. And no customer service. Zero for it. If you guys can't do any good. I am going to file a case again you people. Just oneonth old car and this is the response you guys give. Just ripping off money. Just take your pathetic car back as you guys have no support and service after sale.

No...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — test drive for honda amaze petrol automatic

 Surinder Shanker Anand on Oct 13, 2018
We would like to purchase honda amaze automatic. Unfortunately, none of the vendor in chandigarh are offering test drive for honda amaze automatic. Please advise from where we can get the test drive for the same.

We would like to purchase honda amaze automatic. Unfortunately, none of the vendor in chandigarh are offering test drive for honda amaze automatic. Please advise from where we can get the test drive for the same.

Warm regards,

Surinder shanker anand
Cell +[protected]
Address 3580, sector 37-d, chandigarh 160036...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — brake pads of honda wrv

 Viswanadham Theprince on Oct 13, 2018
I am viswanadham from vizianagaram, andhra pradesh, we have purchased honda wrv car on 30/3/2018, at sundaram honda viskhapatnam, the brake pads are not at all good as we changed at 10000 kms at bhuvaneshwar and again at 21000 at central honda service centre vizag is telling us to change the brake pads. The quality of the service and spares is not upto mark. As we requesting to rectify this problem or we have file complaint to consumer court for fraud at servicing centre to customers. Kindly get back to us. Because we are using another 3 cars but every car we change at 40000 or 50000 km so go thorough...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — buy new car

 Surinder Shanker Anand on Oct 12, 2018
We are in the process buying a petrol car. I was looking for test drive for honda amaze. Submitted the form on the web and got the following sms on tuesday i. E.[protected]

Thanks for visiting harmony honda website. Our relationship manager will contact you soon. You can also reach us at [protected]. http://bit.ly/2KZvLok

Fyi, till date no one called up from harmony honda....
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — regarding service issue

 Garg rishabh on Oct 12, 2018
I had my honda civic service on 7th of october 2018 and after service when i was reaching to my destination my car stopped and when i was trying to restart my car, i was shocked because my car was not starting because of my battery issue.
I have a question to honda that is it my duty to check my car's battery health or you should inform me during my service.
Imagine a image that my car is comming out after honda service and i got stuck in middle of my destination due to battery problem!...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — honda disc and brake pads

 Áákâšh Čhøwdâry on Oct 11, 2018
We have taken honda vx idtech on july 19th 2018. It has been just 3 months. Our car’s brake discs pass worn out (Rusted) for 9000kms. We dont know how does that happen and the service is very worst and even the gears are very hard to operate. And even the outside air / smoke is coming inside even though we kept in air.ac.
They sold us defect piece. And we went through 3 services and no changes to the car. We will throw the car and order a new one from your company or sue a case against the quality product. As pdi test not done, if we dont get proper response....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — engine oil

 kapil Chahal on Oct 11, 2018
I have honda city (Up14ck8211), on 12/12/17 i visited prime honda vaishali for my car's service, as i randomlu checked engine oil of my car and i find out around 1.5ltr oil is less in my engine. My car run only approx. 5000km after service.
So, how it is possible that engine oil decresed about 1.5 ltr in approx. 5000km run. Please look into it. Find the sollution and revert me back asap....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — car given for service not yet repaired after two months

 Muhammed Shihabudeen Labba on Oct 11, 2018
I have given my mobilio car for service, engine complaint due to flood. I have given the car on 19th of august in peninsular honda, ernakulam. As per the suggestion from the service team, in the showroom, i told them not to go for insurance, since it will take 2 months to complete the procedure, instead i can pay the full amount, so that i will get the car with in one month.

After that, when i call them they won't pick the call. I call to the customer support and connect to the service team. Then they inform me that they are waiting for the parts and once the parts is available, they...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — issue with service center - sundaram honda madurai

 M.R.Shetrabalan bala on Oct 11, 2018
My car went for 1st paid service received call from service adviser as they need to do 20000kms service were my car current running kilometer is 10000kms. I asked them why and they replied to avail warranty we have go with periodic service of 20000kms then i said yes go ahead. Again received a call and they said car front drive shaft boot is damaged and this need to be replaced. I asked will this not be covered under warranty as my car is just 1 year old got reply as this will not be covered under warranty. He asked me to replace the entire drive shaft costs 9000inr as they cannot order boot (Rubber)...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — new honda amaze car

 biren007 on Oct 10, 2018
I have purchased new amaze honda from your dealer, dream honda, vapi, india. (In the month of may-2018). My car registration no is gj-15-ch-8399

The car just done about 2900 kms and has started giving me issues. The front wheels are making noise and same was reported to dealer. The dealer has taken the car to workshop to check and found there was issue with lower arm and same needs to be replaced. As parts were not in stock, they were ordered. Today they took vehicle for change of parts. Just now i am getting call from the workshop that even after changing the lower arm, sound issue...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — servicing of my honda wrv at ahmednagar

 Rajendra Naikwadi on Oct 10, 2018
My self rajendra naikwadi purchased honda wrv from ahmednagar maharasthtra. I will not do servicing at ahmednagar, due to non availability of service center and suggested to pull car at aurangabad decan honda,

If honda is not provoiding proper service at ahmednagar kindly explain
1. Why should i pay extra money to do servicing at aurangabad.
2. Why should i waste my one day leave.

Kindly help to bear all these by honda and provoide proper service...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — regarding keys

 chandanrichie on Oct 9, 2018
I purchased honda wrv petrol top vx model and they had given me only 1 centre locking key while all other companiees are giving 2 centre locking keys. When i call customer assistance they said they had no idea regarding this even i contacted the dealer they also say they had no idea
I called companies head office in noida but no one is picking up any call

We pay very huge amount while buying car but after that no one is there to help and solve the problem...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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