Honda Cars India Ltd. Customer Care
Honda Cars India Ltd.
Customer satisfaction rating: 1%
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2596
COMPLAINTS

Honda Cars India Ltd. Customer Care

Honda Cars India Ltd.

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Address
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road
Navi Mumbai
Mumbai City District
Maharashtra
India - 400706

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
82
down
58

Phone:

Additional info
Feedback Form

Contact Details

Factory

Honda Cars India Ltd., Plot No. A-1, Sector 40/ 41, Surajpur-Kasna Road Greater Noida Industrial Development Area, Distt. Gautam Budh Nagar
U.P. 201 306

Zonal Office (North & East Zone)
Tel: +91 12 0234 1313, +91 12 0234 1321, +91 12 0234 1327, +91 12 0234 1801, +91 12 0234 1806
Fax: +91 12 0234 1261

Zonal Office - Mumbai,
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra - 400706.
+91 22 6789 5000, +91 22 6789 5001, +91 22 6789 5002, +91 22 6789 5003

Zonal Office - Chennai
Honda Cars India Ltd, Technical Support Centre, Old No 26/New No46, Opp. ICICI Bank, Ambattur Industrial Estate, Ambattur, Chennai - 600058
+91 44 4208 3774, +91 44 4208 3775, +91 44 4208 3776, +91 44 4208 3778

Roadside Assistance24x7
For Allianz Global Assistance
Toll-Free: 1800 103 3121
Tel: +91 12 4426 3121

For India Assistance
Toll-Free: 1800 103 5130, 1800 266 0130

View More Information...

Customer satisfaction rating
1%
Complaints
2596
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Honda Cars India Ltd. related photos (178)

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Honda Cars India Ltd. Customer Care related pictures (178)

Honda Cars India Ltd. Complaints & Reviews

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Honda Cars India Ltd. — Air bags did not open in an accident!

 Palash Kataria on Feb 19, 2017
I am appaled at the quality of safety in honda cars.

My honda city Ivtec car recently had an accident in which the car had hit a divider, the airbag lights went on and the AIRBAG DID NOT OPEN!!! MOREOVER THE SEATBELT GOT DISLODGED AND MY FATHER GOT INJURIES DUE TOBTHE SAME. THERE WAS NO IMPACT NEAR THE DOOR, WHERE THE SEAT BELT LIES.

WHEN I REPORTED THIS TO THE SERVICE CENTRE NEITHER THEY DID ANYTHING ABOUT IT NOR THEY WERE CAPABLE ENOUGH TO PROVIDE A CLEAR ANSWER TO WHY THE AIRBAGS DID NOT OPEN AND THE SEAT BELT COMPLETELY DISLODGED FROM ITS PANEL.

THIS...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Service complaint of body shop of Honda dealer (Lally Automobiles, Wazirpur, delhi)

 Manishkg02 on Feb 19, 2017
Dear Concern

I am a Honda customer, owning Honda City 2015, DL12CG3140. After a scrach on right side
on hitting divider, I take the car to Lally Automobiles, Wazirpur, delhi for Insurance claim
for removing the scrach on 7th feb 2017 at their body shop. To my surprise, its very unorganised/unprofessional
no one is willing to take any responsibility. I was assigned a superviser name Aakash and given his number
but his number is out of order from very first day..I made atleast 6-7 personel visits to know car status..At the
end I got the car on 12th...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — Airbag and abs non function

 chevuturi on Feb 14, 2017
HONDA INDIA LIMITED Dear Sir, NON FUNCTION OF AIR BAGS MODEL: AMAZE 1.25X MT(I-VTEC)BSIV REGISTRATION NUMBER : AP-31-CU-6795 I purchased the above vehicle in the month of August 2014. The vehicle has Front Dual SRS Airbags with ABS facility. On 20.01.2017, the Vehicle met with major accident suburbs of Hyderabad lost control and fell into road side ditch and toppled . The entire exteriors of the vehicle are fully damaged and beyond repair. 2. The Air Bags of the Vehicle have not opened, despite heavy damage and entire Vehicle has been crushed. I demand an urgent enquiry for failure of the Airbags...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Honda Cars India Ltd. — Honda Buddy Loyalty Points

 Ashesh Vagh on Feb 14, 2017
Hello,

complaint communication id: 1-6346431885
Car Delivery on : 11 Dec 2016

As per email of customercare_sales@landmarkindia.net they won’t be give the benefit of Honda Buddy Loyalty Programme to me as in my two wheeler RC book there was a surname variation".

So at time of purchasing car, i gave all required documents and also submitted the scan copy of affidavit, which fulfill the surname variation and My PAN card also fulfill the surname variation.

Sales team assured me that i will get Voucher of 5000 under HONDA BUDDY LOYALTY...
Complaint comments  Read comments [1]Complaint category Car Dealers

Honda Cars India Ltd. — Poor Service Standard at Pinnacle Honda, Asansol

 Joydeep09 on Feb 13, 2017
I had given my car (Honda City) for servicing and repair. Was shocked to see the car being returned without any wash and cleaning. Had to push the manager to take the car back and return the car after basic wash the next day.

The next day after delivery while driving the car i found the rear view mirror lock gone free. The lock broken due to mishandling by the staff. It was not found morally correct on the part of the staff to inform me about the mishap.

Having availed the services of honda for fifth year in running and across the country now, this is the first unpleasant...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Complaint against one Swagata Roy (Sales Executive of Shree Honda Newtown)

 Rohan Chhetri on Feb 10, 2017
I Rohan Chhetri, son of B P Chhetri (SI Exe CISF), presently residing in Tarulia Krishnapur, beg to state that I have given the amount of Rs 32600 to the Ex-Sales executive of Shree Honda SWAGATA ROY son of Aloke Kumar Roy, residing at Rabindranath Thakur Road Agarpara Khardaha, north 24 parganas kolkata-700109, for making the document and offer letter of the commercial vehicle on December 2015 and promise me to handover the document within a month. But he couldn’t do so in six month also. So I approach to the showroom again after six month they inform me that he has not applied for any document...
Complaint comments  Read comments [1]Complaint category Car Dealers

Honda Cars India Ltd. — Car detained by Crystal Honda DAY 4

 Krishna Dash on Feb 10, 2017
I have already paid for the service of the car. The bill was 7737 and there is nothing pending from me.

I was informed yesdaterday by Mr. amol, Service advisor that the car was ready.

Yesterday when I went to collect the car I was not allowed to take back my car. And I was asked to pay or leave without car.

On Saturday when I gave the car I had mentioned about how Crystal Honda has created such a serious problem in the brake and that evrytime I have been giving car for servicing no one bothers to correct the fault. When I went to collect the car in the...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — Honda city fuel pump snag

 Anurodh Sharma on Feb 9, 2017
Complaint against Honda and Linkway Honfs. I have a honda city petrol 2014 model. Car goes for servicing next day the fuel pump is spoilt. My 2 year old honda city has run for 3500 km's. Is this a joke.
How can a Honda get spoilt. They are asking for 11000.
Complaint id is 1-6339957063.
From honda 121

They say aapne general service karvaai to pata nahi chala..is this a joke...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Ignitial Lock Problem

 ykbhushan on Feb 9, 2017
Dear Sir,

I have one grievance with your company, I would like to share it with
you for its sorting out.

I am professional in practice as Chartered Accountant since 1987
till 2010 I was using Maruti make cars . In the year 2010 I was suggested to shift to Honda by you dealer (Horizen Honda
now Lally Motors)

Even though it was tough for me looking in to its cost
but looking in to the reputation of the company & on convincing
by you dealer I have made my mind & bought Honda City 1.5 SMT (PB 10 CY 3862)

No...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Service quality of crystal honda service center

 Krishna Dash on Feb 8, 2017
Dear sir

I am pained to say that my car is forcefully detained by crystal honda wagholi service center. I have been doing regular service with crystal hinda service center.in 2015, the first time i gave for servicing at crystal honda, they created some serious issue with the brakes. When i reported the problem, they asked me to bring back the car for fixing the problem. The problem was not fixed. When i reported the complain again, they wanted the car again to be taken to service center. Instead of taking the car again and again, i chose to fix it on next service. However, every time...
Complaint comments  Read comments Complaint category Car Service Centers

Honda — Deny to exchange engine parts by local authorised dealer

 Hritz on Feb 4, 2017
Dear sir/madam,
i bought a honda BIKE CB HORNET 160R from authorised dealer ISHAN AUTOMOBILES ALWAR(RAJASTHAN) 301001 in september 2016. but after second free service bike engine is making loud noise. when we informed concerned dealer they frequently deny to resolve the problem and told us that we cant provide engine parts. They asked us to repair at our own cost somewhereelse. It is really disgraceful that a prestigious company dealer is replying in such an irresponsible manner even bike is in AMC and INSURANCE period. So i request you to resolve our problem either to instruct concerned...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda Cars India Ltd. — About recruitment

 Kaushikrudani21 on Feb 3, 2017
Today I got mail which related recruitment in Honda group. And the interview will be held in Jaipur. Sender was jayramvermahr@hondagroup.in but when I seen this mail I visit this website and 2 or 3 guys complain the same problem and they share there experience.mail is same only date is change. They call me on 3-6 Feb. So what to do? Very confuse about it....
Complaint comments  Read comments Complaint category Job & Career

Honda — Activa insurance

 Yogesh Kaeley on Feb 3, 2017
I want to register a complaint against Bhasin honda 0service station that is in Rama Road I went over there two weeks before with my Activa scooter asking the person that can I take the claim if yes what is the procedure I spoke to the HOD over there his name was Mukesh he told me yes you can always take the claim I told in the what are the charges he said as of now he cannot tell me the chargers as Surveyor will be coming on Monday he would let us know and with your consent only we would open your scooter I said that's fine with me but there after till wednesday i never received any response from...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda — Not able to give complete information

 pramod kori on Feb 2, 2017
Not able to give complete information
I WAS SURE TO BUY HORNET BY CASH FROM pashankar but FALTU salesman disappointed me.

I visited pashankar showroom on Sunday at 5.30 pm, there was a person with no professionalism, eating GUTKA and a person on PC was eating CHANA FUTANA.
I asked him about new edition hornet features, he was not knowing signal features. he just told price that too 1, 02, 000.00 which much more than actual onroad price.
I came to know that these are FALTU people.

Finally I asked him about quotation, He said "Printer is off, you...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda Cars India Ltd. — Customer Service

 Abhishek Bhargava on Jan 30, 2017
I came to Royal Motors Gandhinagar to buy an Activa. Having being worked in Customer Services Industry, I had basic expectation that I would be treated well but post reaching here I was taken aback. Nobody was concerned about client satisfaction - all employees knew that customer doesn't have an option in Gandhinagar and hence they have to buy product from here irrespective of what they do. Looks like Honda Activa has assumed their monopoly in the market. If this attitude continues, they would stand nowhere. God bless the organization. Cheers!!...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda Cars India Ltd. — Unethical behaviour

 grsamal on Jan 30, 2017
I had given my Honda car for servicing to 'Crystal Honda' dealer in Pune. When I went to get my car they gave the invoice to sign which had a statement that the car kept in the garage for servicing purpose is at owner's risk. I've to sign this paper to get the gate pass for collecting my car. When I raised concern on this statement which I think is unethical they said that your car is fine and you can sign it. Its not about the car, its about the clause. Upon repeated argument I've to sign the document so that I can get my car and their personnel behavior were rude.

Regards,
Gyana...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — Bad Delivery | Not keeping to Commitments

 Sumit010 on Jan 29, 2017
Hello

I booked a Honda City with Ring Road Honda, Sugoi Motors Private limited, Moti Nagar and i must say on this forum the delivery experience i had was pretty bad. Car dint had any mat at the time i got the delivery . I asked for antirust and paint protection coating for which i paid all the money in advance but it was not done on the car.

I was promised by the dealer that both things would be done in 2 days time where they will pick the car from my home get both the things done and will drop it back. But they havenot kept up to their commitments . I would not recommend...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — Honda city vx o petrol

 kr_gaurav on Jan 28, 2017
Hi there, I just bought my Honda city petrol vx o Mt top end and I regret to say that despite all the committed features I am not able to use each one of it. It comes with an aux, an HDMI and usb port in addition to 12v power outlet, but except the power outlet all the 3 other features are almost impossible to use. Reason is, the cables are put inside the glove box and not installed in the front dashboard.
Slots are clearly visible for these but when I ask the dealer, they simply reacted that this is company fitted and we can't do any modifications.
Kindly state whether this is really...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Bad behavior and poor communication and not refund booking amount

 Vinay Kumar sahu1 on Jan 26, 2017
Dear sir.
This is to inform u that I book Honda jazz... And I paid amout for.. That..
But the dealer provide me car after 4 weak .. And very poor condition .but the main problem is he is not giving me all necessary acesereis those he comment on a booking time. And he is not returning my booking amount ..
So plz solve my issues on urgent basis otherwise I have call my bank for recall of Bank D. D. Or any other Acton

With regardes
Vinay kumar sahu
Jaunpur
Mo no 9839882857...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Horrendous service at dakshin honda, bangalore

 Abhitosh Daw on Jan 23, 2017
I am having a nightmare for the recent body shop work that i went to do for my brio at dakshin honda, hosu road, bangalore. For a scratch damage on the front left door, i was told to change the entire door. I agreed. I was handed over all bill of 15000 + taxes.
I gave my care on tuesday and was promised a delivery by saturday. When i called on saturday, the staff said it is not ready. Enquiring further, i was told the door they sourced is not 'fitting' properly. So 'i have to either wait till next thursday, or take my care back if i want'. Amazingly striking was the careless attitude of...
Complaint comments  Read comments Complaint category Car Service Centers

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