Honda Cars India Ltd. Customer Care
Honda Cars India Ltd.
Customer satisfaction rating: 1%
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3139
COMPLAINTS

Honda Cars India Ltd. Customer Care

Honda Cars India Ltd.

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Address
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road
Navi Mumbai
Mumbai City District
Maharashtra
India - 400706

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
317
down
113

Phone:
Phone:
up
123
down
61

Additional info
Feedback Form

Contact Details

Factory

Honda Cars India Ltd., Plot No. A-1, Sector 40/ 41, Surajpur-Kasna Road Greater Noida Industrial Development Area, Distt. Gautam Budh Nagar
U.P. 201 306

Zonal Office (North & East Zone)
Tel: +91 12 0234 1313, +91 12 0234 1321, +91 12 0234 1327, +91 12 0234 1801, +91 12 0234 1806
Fax: +91 12 0234 1261

Zonal Office - Mumbai,
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra - 400706.
+91 22 6789 5000, +91 22 6789 5001, +91 22 6789 5002, +91 22 6789 5003

Zonal Office - Chennai
Honda Cars India Ltd, Technical Support Centre, Old No 26/New No46, Opp. ICICI Bank, Ambattur Industrial Estate, Ambattur, Chennai - 600058
+91 44 4208 3774, +91 44 4208 3775, +91 44 4208 3776, +91 44 4208 3778

Roadside Assistance24x7
For Allianz Global Assistance
Toll-Free: 1800 103 3121
Tel: +91 12 4426 3121

For India Assistance
Toll-Free: 1800 103 5130, 1800 266 0130

View More Information...

Customer satisfaction rating
1%
Complaints
3139
Pending
0
Resolved
15
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Honda Cars India Ltd. Complaints & Reviews

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Honda Cars India Ltd. — disappointment with courtesy honda service in panipat

 Sunil Malik1977 on Dec 16, 2017
In last service of my car dated Oct. 12th in Courtesy Honda Panipat, the adviser called me up and told me that rear left shocker is not working and when i told him to replace it, he has told me that he will order the same as it is not available in stock.

I have been chasing since then but didn't get any reply. I have called them few times and came to know that staff has been changed and they will get back to me and never got a call back. Today, i called their service manager and he has told me part is still not ordered and he is checking with other service center if that can be arranged.
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — quality issue in jazz car

 Ravi Rocky on Dec 15, 2017
Dear Service team,
I had purchased Jazz in Jan2016 & since starting I m facing issues & lodge this to center many times but no use:
* Centre Lock & Loatch at Driver seat gets Jammed (3 times in 1st year)
* 2 days back, MRF tyre used in car got swollon in centre & then it get totally damaged
* AC not effective
* Unusual sounds in car etc..

As shown in video, the center lock & latch gets jammed which is very big safety issue. For this I had filed the complaint many times to service center but they said that we can't do anything & Honda is unable to...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — year end offer

 Rajendran64 on Dec 14, 2017
Dear sir,

I, rajendran from pathanamthitta, kerala (Working in nigeria), i want buy new honda city i-vtec-v petrol for this month (End of the year). Please let me know end of the year 2017 any offer for this model or not, because your pathanamthitta (Vision honda, kumbazha) dealer saying no any offer for this model.
But honda company advertisement in news paper and internet all model have offer.

Please i am waiting for your kind reply asap.

Rajendran. R
Saipem nigeria ltd....
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — honda jazz feb 0217 model has issues occuring again and again

 atulak on Dec 14, 2017
I purchased honda jazz car in feb 2017
Mh14 ga 1517, from deccan honda. Since then it is giving me problems. First issue was with engine, some part was replaced, second issue car starting issue. I called road side assistance and they said some terminal issue related to battery. Car just could not be started. What if travel with my family and get these issues.
Is this the car honda gives to customer. With all issues. I need car replaced and not the parts. While coming from high way car was getting stopped, it was very dangerous....
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — wrong commitment

 suhel pathan on Dec 13, 2017
I am waiting honda br-v car accessories since 21 days. I got delivery with commitment that its deliver within a week which are commitment accessories.
Since a week i am calling but did not proper answer.

Just i got one simple answer that dealer will call you!.

You are running a big dealer point and you have not relevant stock accessories. Its very shame full and ridiculous.

It is not matter of just accessories. It is related to commitment.

I got delivery from tectone motors, vadodara.
I am also working with corporate sector...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — amaze petrol seat frame broken

 Anand Kedia on Dec 12, 2017
Dear sir
This is with ref to my car no. Up78dh 5657 purchased dt.31-01-2014 with a extended warranty, from smart cars kanpur there is complaint of broken seat frame, since the car has not met any accident since purchase, there is complaint of broken seat frame which is quiet surprising, on contacting the work shop they refused to replacing the frame, without cost, kindly let me know the reason for refusal as the car is under extended warranty and the nature of complaint is manufacturing defect. I do not expect such unethical business practice from honda cars, kindly look into the matter...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — want to share with bad experience with your dealer ring road honda, gurgaon

 Deepak050574 on Dec 12, 2017
I have a very bad experience with ring road honda, gurgaon. Sales person mr. Nitin give me the false information that the color which i selected is available and once i swap my credit card within two minutes he said sorry the color you want is not available now. After that i request him to cancel my transaction but he said it cannot be possible and for refund you should be follow the procedure and wait for two weeks. Could you please someone explain is it my fault or i did cancel booking so i need to follow the procedure, they should have to curtsy to return my amount immediately. I have lots of...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — honda city vx cvt

 Aarushi3010 on Dec 12, 2017
I have purchased honda city vx cvt on 4thdec2017.
I have observed few problems in my car that are:

1. While applying sudden breaks or applying break in traffic, i get a crackling sound. I asked about this to the honda dealer from where i purchased it, he told me that it is because of abs but i am not satisfied with this response as i do not believe that abs can cause sound.

2. None of the youtube videos are playing even when the hand breaks are on.

3. The pick up is not smooth, it is hard and acceleration is also not smooth in my car.
Complaint comments  Read comments [2]Complaint category Cars, Vans & SUVs

Honda Cars India Ltd. — wrongly feedback call panvel automotive car service center

 Sameer Rajendra Deshmukh on Dec 12, 2017
Dear sir|/mam today i give u complain this service center because i encl. Recipt i was demand suspensor 2 part at 7/12/17 but at this time this parts are not available but this service center call me that how ur car works is satisfied or not (Feedback call)... This service center receptions is very careless properly work and i also complain service center manager mr. Joshi but do not action. So i request to take a action...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — tyre burst

 Mohammed Bilal2526 on Dec 12, 2017
Dear sir,

My self is mr. Mohammed bilaluddin from karimnagar district, telengana state
I purchased a new honda brv car i-dtec in the month of august bearing registration number ts02ew2526 kilometers runned only 6000
And within a span of 2two and half month one of my left back tyre of car got cut. I was on the way from my home at karimnagar telengana state
On the way my tyre got cut in between way. I reached my office safely and after some time complete air from tyre of my car got exhausted. I complaint to green honda authorized kapil motors dealer to contact...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — regarding my car

 singh74 on Dec 11, 2017
Hi,

This is in regard of the the car i have purchased from your side.
I have purchased a car from crown honda sector-63, noida.
My car hit by a truck from right side from the back. I took my car to the service station from where i purchased they have made my car to get delivered. I was very happy. Once i went there to take my car i got to know that my driving licence have went to the government for the approval. I even do not have any issues with that. I think it will take one or two days. I was quite ok with that. Because i have been using honda car and this is my...
Complaint comments  Read comments Complaint category Insurance

Honda Cars India Ltd. — honda city tyre got defective within a short span

 aaishu81 on Dec 11, 2017
Dear sir,
Myself is mr. Ashish verma. I had purchased a new honda city i dtec bearing registration no ch01bn — 6028 in month of sept 2017 from m/s harmony honda chandigarh. And within a span of 2two and half month one of my left back tyre of car got cut. I was on the way from my home at chandigarh sector 37 c to mohali phase 11.
On the way my tyre got cut in between way and didn’t burst. I reached my office safely and after some time complete air from tyre of my car got exhausted. I got that tyre replaced by my stepney one and taken the defective tyre to agency from where goodyear...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — harmony honda mohali, damage car while servicing

 88gagangupta on Dec 10, 2017
I sent my car for ac service to harmony honda mohali, and when i got back car i noticed that there was some paint coming out of my dashboard. On looking at it carefully, i realized that some re-touching has been done near ac vents. There were scratches at that area. Moreover these was a dent near touch screen of infotainment system into which black paste was fill to fool me. On approaching dealer, they simply denied that they have not done anything and is not at all cooperating. I have also logged a complaint in honda against them, but their process is really slow. Didn't get and positive response...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — regarding bad service of crown honda, noida

 Sunilyadav1986 on Dec 10, 2017
Last month just 15 days back i got my car back from araceli honda, lucknow after getting repaired due to a accident from front. My vehicle is honda amaze up32gh9748. There was a orange color light blinking in meter after that but due to time problems i was not able to take the vehicle to araceli honda, lucknow again.

Today i went to crown honda, noida for getting the service done. I told them the same problem to get resolved but the manager over there misbehaved with me.

Advisor told me to go to local workshop or back to araceli honda and get the problem resolved over...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — complaint against your service agency - gopinathji, honda, vadodara

 debasis2717 on Dec 9, 2017
I am using honda city - smt car (Gj6 dq 3642) since 2010. On 30th oct, when the car was parked below my residence in vaddara, gujarat, there was fire in the wiring & the dashboard with the music system has been burnt out. It seems, this is from some sort-circuit, but reasons could not be found.
First of all, i never come across such an incident with any car & would like to know how that can really happen when the car is parked.
Further, i handed over the car to your authorized service agency - gopinathji, makarpura, vadodara on 31st oct'17. Insurance company - royal sundaram also given...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Honda Cars India Ltd. — rely problem self start

 naghore on Dec 8, 2017
I bought honda shine on 28 nov.2017 now it has problem to self start your staff told that there is problem of rely. How is it possible within 15 day s it happens. Your dealer demanded the price for that though it is in warranty. I am very sick from this because i bought this vehicle with great effort.
Pls do cooperate with customers.
Unless and until i come up on nutral gear it doesn't start so pls solve this problem otherwise......
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Honda Cars India Ltd. — call letter

 Rakesh Muchelli on Dec 8, 2017
Sir this is rakesh i completed my interview after finishing my interview i get a call letter from honda to my mail id i want to know 3 whether the call letter is real or fake why because some people cheated a lot so that why i am asking don't take this into negative way thanks for ur valuable time on my mail hope we expect the response thanks for ur valuable time on my mail...
Complaint comments  Read comments Complaint category Other

Honda Cars India Ltd. — car broke down in showroom

 Montee Verma on Dec 8, 2017
Hello sir my name is jitender verma. Sir on date 02-12-2017 i visit the courtesy honda in shimla for my car service where during the service they broke down my car and saying ecm has gone and they are giving me rs100000 estimate for it due to there unskilled technition my ecm has gone and they are blaming me for this that you have install music system in your car due to which it has been gone. My car model is 2014 and from that year i have install that music system in my car. During the service they have scanned my car and the service advisor mr vimal told me that your vechile has no problem and...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — not satisfied with honda city car performance and dealer response

 Ajay V Shah on Dec 6, 2017
Dear sir,

This is to inform you that yesterday, i had put my car for service.

Car number - gj 1 rp 6488.

I am not satisfied with the work of ​gear shifting. This is since first service. Please talk with mr. Gopal parekh. I had sent mails from december 2016. Three months before he sent person from isanpur to my office and did the cable setting. This is repeated complain since the beginning and not properly attended. If from the initial stage this complain continues, why this matter is not taken with the works from where you receive the car?
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — my honda city car at regent honda thane maharashtra

 dr dhiraj on Dec 6, 2017
I dr dhiraj mahangade a orthopaedic surgeon at thane have a honda city diseal purchased car in feb 2014... On 27 november i started mr car and driven 4 kms it ceased... Cannot be started.. So called road assistance and got towed at regeant honda service center at thane ghodbunder road thane west... Now at service center i was told that engine has to be opened as water and oil got mixed due to over heating and gasket got cut.. I was shocked how can a honda car just driven 4 kms got over heated... When there r different gallery for oil and water how can it gets mixed??... Secondaly 10 days passed...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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