Honda Cars India Ltd. Customer Care
Honda Cars India Ltd.
Customer satisfaction rating: 1%
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3044
COMPLAINTS

Honda Cars India Ltd. Customer Care

Honda Cars India Ltd.

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Address
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road
Navi Mumbai
Mumbai City District
Maharashtra
India - 400706

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
281
down
108

Phone:
Phone:
up
104
down
53

Additional info
Feedback Form

Contact Details

Factory

Honda Cars India Ltd., Plot No. A-1, Sector 40/ 41, Surajpur-Kasna Road Greater Noida Industrial Development Area, Distt. Gautam Budh Nagar
U.P. 201 306

Zonal Office (North & East Zone)
Tel: +91 12 0234 1313, +91 12 0234 1321, +91 12 0234 1327, +91 12 0234 1801, +91 12 0234 1806
Fax: +91 12 0234 1261

Zonal Office - Mumbai,
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra - 400706.
+91 22 6789 5000, +91 22 6789 5001, +91 22 6789 5002, +91 22 6789 5003

Zonal Office - Chennai
Honda Cars India Ltd, Technical Support Centre, Old No 26/New No46, Opp. ICICI Bank, Ambattur Industrial Estate, Ambattur, Chennai - 600058
+91 44 4208 3774, +91 44 4208 3775, +91 44 4208 3776, +91 44 4208 3778

Roadside Assistance24x7
For Allianz Global Assistance
Toll-Free: 1800 103 3121
Tel: +91 12 4426 3121

For India Assistance
Toll-Free: 1800 103 5130, 1800 266 0130

View More Information...

Customer satisfaction rating
1%
Complaints
3044
Pending
0
Resolved
14
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Honda Cars India Ltd. related photos (215)

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Honda Cars India Ltd. Complaints & Reviews

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Honda Cars India Ltd. — non replacement of oil filter till 22.9.17 of my honda brv

 sunitbose2016 on Oct 21, 2017
The Director 21-10-2017
Honda Cars India Ltd.

Dear Sir,
I regret to inform you that I am completely unsatisfied on your service .Your service centre is completely failure on repairing my new car on a time span of one month.
I have purchased the BRV AMT car from B D Automobiles pvt LTd. at NH 6, Salap, Howrah -711403 on 29.09.2016, which was delivered to me on 29.10.2016. On Sept 22nd, 2017 my car suddenly got breakdown . At your service centre it was spoken that the Oil filter has to be replaced as at the time of last fueling my car there may be some mixing of...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — honda city electric leakage

 shriuttarkar on Oct 21, 2017
Hi. I have purchase the HONDA CITY in August 2016 from ARYA Honda Bhandup, Mumbai. (MH01-CH-1328) In October we face the issue with startup, it was jump start and we sent to the service center and they said there was a leakage and its fixed. But we face the same problem for 4 to 5 times again. This time the service center came up with the leakage through the Honda connect device, so we decided to remove the Honda connect. But still facing the same problem. We are having this issues from the start, everytime we have to jump start the car and send to the service center. They are not able to fix the...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Honda Cars India Ltd. — damage of tyre of newly purchased honda city before running 1000 kms

 bindhu.r on Oct 21, 2017
Policy no.3001/HA-100105297/00/000 dated 15/09/2017
I have purchased a HONDA CITY VXMT(I-VTECH) model car on 15/09/20107 at a cost of Rs 13.83 lakhs from Muthoot Honda dealer at Kollam. I have insured the car under Honda assure insurance and opted for road side assistance scheme also by paying the prescribed premium. The first free service was due at 1000 kms or 1 month whichever is earlier. But within the running in period itself on 02/10/2017, even before the first service, the front right side tyre of the car got punctured and on examination it is found that the tyre has got a tear in...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — honda amaze diesel car

 Ar1953 on Oct 20, 2017
I purchased above car from your dream honda - jivan jyot motors - surat on 11/05/2015 car reg no is gj05jl5493

Car has defective gear system and low average and very fragile and feeble color coating. Gears are so hard that it may cause accident.

I have lodged complaint about this defect since beginning and at the time of each of three services - but no response

Sometimes feel that i have been cheated and delivered a reconditioned car instead of brand new car

Asit khandwala
Surat : 20/10/17...
Complaint comments  Read comments Complaint category Lawyers and Attorneys

Honda Cars India Ltd. — haven't got my car from servicing since 13 days

 parminderphd on Oct 20, 2017
On 7th october i gave my car for servicing and some damage repairs to lally motors pvt. Limited, patiala, punjab. It's been 13 days, today being 20th, i haven't got my car. They are postponing the delivery of car since 6 days. Now when i called them, they are saying they'll give it on 20th. It's been very long time. Servicing never takes so much time. I am afraid that they might do something wrong. Poor service from my favourite brand....
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — frequent problems, manufacturing defect

 madanu mariah on Oct 19, 2017
To date: 19.10.2017.
The directer
The honda car india limted,

Sub:- frequent problems, manufacturing defect,
Dear sir,
We have purchased honda city car on registration no. Ts 09em 4595. Dated: 16.05.2016, immediately after second service (Km covered 52360) we found some noise from the engine and we complaint to sundram honda service center, hyderabad, they rectified and replaced front drive soft with free off cost because our car is within warranty period.
Again we found some wobbling noise from engine at interior village, nalgonda...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — honda city zx

 Sahil K m on Oct 19, 2017
Attn: relationship manager
Johns automotives pvt ltd.
Trichur.

Dear sir
Please find below the copy of mail and my telephone complaint refno:1-8369803553. On honda’s toll-free number; for your follow-up and resolve the issue.

Please note the car is in your garage from last 3 weeks

This is further to our various telephone conversation and follow ups.

Please do the needful

Regards
Jaseela abdul kader
Owner of honda city car no. Kl46q 7727

Sent from my iphone

Begin...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — booked a service and they didn't pick up the car.

 tippumon on Oct 19, 2017
I booked my honda city kl 21 l402 on 19-10-2017 (Today). The driver who was appointed to pick up my vehicle informed me that he will come at 9.30 and didnt came yet and not attending the calls (‭+91 8921-697639‬).
After i called them at 12.45 they told me that they forgot to come over here and cant pick up the car today and they offer me a charity to be pick up tommorrow.
The worst experience and response from the whole team which i spare 40 km and a day....
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — problem in brv car

 Chandra P Jangir on Oct 19, 2017
I purchased brv on 19th oct. 2016 from your dealer sunshine honda, sikar. My car registration number is rj-23-ub-4081. I have facing a problem that the car windows are in close mode and always keep the option of recirculating air already in the car even though the outside dust, bad, foul odor and smoke always come inside the car either car ac on or off mode. I always have complaining about the problem to dealer sheetal honda, sriganganagar when i got service done from him, they tried but couldn’t fix this problem. Request you kindly look into and get fix this issue, might be this is a manufacture...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — rubber parts not available at your dealers service centres

 Eruch on Oct 18, 2017
I own a honda civic since last ten years. I find it very difficult to replace the rubber parts, as they are not available or are very expensive, since u have discontinued manufacture. The car is running beautifully nd i do not want to sell it. But i don't mind if i can get a fair resale value against another honda car amaze. Pl let me know what i should.
Thanks
E j tarapore
Car no. Mh 02av 2165...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — not support services department in classic honda

 Jai Vashist on Oct 18, 2017
Honda is international company and high standard but your branch classic honda is not giving full service i have warranty and zero dep insurance but classic honda service my door lock just like local service man and also we already inform and my lock open only with one key and this is not standard of honda and not change door lock and i driving a car at risk and who are responsible for if door again not open at night or in critical area pl help me out this ridiculous situation given by classic honda
We are also doing humble request to service centre of classic honda but told me only one this...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — regarding parts counter sale and service

 Yugandhar Bandi on Oct 17, 2017
I bought a honda city smt idtec on the month of july 2014. The vehicle is under warranty for 2 years, it 4th year now, problem is on few services obviously othorised service centres charge too high. Like on body shop, mechanical works. As i wanted to get it done out side, i have asked them to change the front bumper with out paint, they told they won’t fix it without pains, anyway that’s my choice to use my car with a bumper without paint, i didn’t get the point why they don’t fix it that way. Brand like hyundai, suzuki, tata, mahindra, now even ford is giving parts on counter sale, i make...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — honda br-v cvt (i-vtec)- wb14p 2555.

 sunitbose on Oct 16, 2017
Dear sir,

On 27/09/2016 i have purchased a car (Honda br-v cvt (I-vtec)- wb14p 2555.) from your dealership b. D. Automobiles pvt ltd (Eastern honda), nh6, salap, nibra, domjur, howrah, west bengal 711403.

Suddenly my car got break down on 22/09/2017 and submitted the car to your dealer's service centre on same date. They have informed us one filter was required for replacement and for that reason my car not working.

Already 23 days gone no suitable response receive from dealer end. Every day when i have called them for it. They have said filter not available...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — not given the genue response by gm and sales officer sandeep

 Shubham Girdhar on Oct 16, 2017
Dear

I purchase a honda city cars on 24 june 2017 from malwa honda pvt ltd from sandeep... I paid all payment regarding registration (Rc)... Bt still my rc not recived to me... Daily i called to mr sandeep (9467800913) for this bt he is giving me the genue response only say pls wait till evening bt this evening when come i have no idea... Today i also called to gm (9467800910) bt he did not recived my call...

Regards
Shubham girdhar
9317905000...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — 9845292529

 Lakshman kumar jayanth on Oct 16, 2017
Iam indar kumar. I own 3 or your cars. Civic city and jazz. I own your products from 2006. I know what kind of quality u produce in your products a d what kind of service u give. From recent past your quality of service is deteriorating for the cars.in my last visit on 16th oct 2017. I had an appoint ment fixed with white field honda bangalore there the service manager amith attended me and to my shock he said car is too dirty and soiled. He cannot de-soil / clean the car completely. So he is asking me to go for shampoo cleaning for the whole car which will again be extra. Honda doesn't do anything...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — car not repaired properly

 pankaj honda on Oct 16, 2017
This is pankaj kumar from rohtak. I purchased a honda brio from merit honda rohtak in 2012. After some time my car collided with a second car. The front left side of the car was damaged. Then i took the car to honda's workshop for repair. The workshop team has repaired the car. The sound started from the left side after some time. I showed the car in the workshop, and then he repaired something and said to me that your car has been cured; now no noise will come. After some time the noise started coming from the same. I showed the car again in the workshop with the same noises. The service manager...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — worst quality

 somilakshat on Oct 16, 2017
Dear honda r&d team,

I gaurav agarwal purchased a new honda city top model vx 2014 model, the quality is so worst that the car not at comparable with maruti or any of the competitive honda is worst in the segment,

I bought the car and due to so very small issues the car get affected and when the car is sent to workshop they said the car is very poor in the quality, it was very hard to listen from honda employees who were saying about the car,

Case 2 - in this 3 years of experience i have just taken only one claim before 15 days, they have just taken...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Honda Cars India Ltd. — exchange vehicle - old vehicle ownership not transferred.

 renjithkn on Oct 15, 2017
Sir,
We purchased new honda city 2017 –s model on august 16, 2017 (Kl-40-n-7120) and our old honda city (Kl-7-ax-3127) was given for exchange sales to peninsular honda –kochi (Patels car).

It seems that the ownership transfer of the old car (Kl-7-ax-3127) is not yet done and it is still in my wife’s name. (Anitha narayanankutty).

Kindly transfer this at the earliest.

In the case, old vehicle is not yet sold – kindly transfer this to patel cars.

I got information from reliable sources — that rto owner-ship need to be transferred...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — honda aviator

 Md Shamim Alam on Oct 15, 2017
I have purchased honda aviator on 03 october 2017 from todi honda 225c, ajc bose road. They delivered me the scooty instantly with road challan and when i demanded tax invoice they told me that the will call me within 2 days to pick up my tax invoice and insurance paper but 13 days have been passed they didn't call me, and when i call them they just keep saying that wait for 2 days again and again and disconnect the line. I am totally fed up by their pathetic service...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda Cars India Ltd. — about worst service by car service center kishiv motors pvt. ltd. #9k. m. stone, vill. khuddi, ambala - jagadhari road, ambala cantt-133104

 Muneer7786 on Oct 14, 2017
Mera naam muneer hai, mere paas honda ki jazz petrol 2015 model car hai. Jiski mai regular honda ki isi (Kishiv motors pvt. Ltd.) agency se service krvata rehta hu. Pichley saal bhi paid service krvai thi or abki baar bhi 12/10/2017 ko paid service krvai h, service ke regarding mere pas mere phone no. 9802813980 par 2 din pehle text messages aaya tha ki dipavli special offer me agar aap 15/10/17 se pehle service krvayenge to 25% labour me discount milega to maine 11/10/2017 ko service ke liye phone pe (Phone no. 9992223204) booking krva li thi or company service provider ne subh 9:00 am k baad pahuchne...
Complaint comments  Read comments Complaint category Car Service Centers

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