Honda Cars India Ltd. Customer Care
Honda Cars India Ltd.
Customer satisfaction rating: 1%
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2848
COMPLAINTS

Honda Cars India Ltd. Customer Care

Honda Cars India Ltd.

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Address
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road
Navi Mumbai
Mumbai City District
Maharashtra
India - 400706

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
192
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92

Phone:

Additional info
Feedback Form

Contact Details

Factory

Honda Cars India Ltd., Plot No. A-1, Sector 40/ 41, Surajpur-Kasna Road Greater Noida Industrial Development Area, Distt. Gautam Budh Nagar
U.P. 201 306

Zonal Office (North & East Zone)
Tel: +91 12 0234 1313, +91 12 0234 1321, +91 12 0234 1327, +91 12 0234 1801, +91 12 0234 1806
Fax: +91 12 0234 1261

Zonal Office - Mumbai,
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra - 400706.
+91 22 6789 5000, +91 22 6789 5001, +91 22 6789 5002, +91 22 6789 5003

Zonal Office - Chennai
Honda Cars India Ltd, Technical Support Centre, Old No 26/New No46, Opp. ICICI Bank, Ambattur Industrial Estate, Ambattur, Chennai - 600058
+91 44 4208 3774, +91 44 4208 3775, +91 44 4208 3776, +91 44 4208 3778

Roadside Assistance24x7
For Allianz Global Assistance
Toll-Free: 1800 103 3121
Tel: +91 12 4426 3121

For India Assistance
Toll-Free: 1800 103 5130, 1800 266 0130

View More Information...

Customer satisfaction rating
1%
Complaints
2848
Pending
0
Resolved
12
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Honda Cars India Ltd. related photos (192)

Honda Cars India Ltd. Complaints & Reviews

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Honda Cars India Ltd. — car system malfunctioning and improper repair work @honda

 raveekapoor on Jul 26, 2017
Ref. to my Honda Vehicle Reg no.#DL1CR8360 which is just an year old now and currently troubling me a lot due to mishandling at Service Centre.

Although my complaint get attended by Service Centre Staff, still that is of no use as the same is not at all up to my satisfact ion level. Even the car system started malfunctioning which could lead to some serious mishappening.

Have requested several time to customer support desk to share the escalation matrix however nobody at team Honda is ready to share the matrix....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — about accessories

 Dr Mangesh on Jul 24, 2017
Dear Sir /Mam, got delivery of Honda city ivtec SVMT model from Hallmark Honda panvel on 9th July . They have given me promise to give accessories like matting and cushion worth rs 3999/- with car.. on the delivery date they told will give in a week as we don't have Stock.. till date after 15 days also they have nt delivered me the accessories and after calling also nobody giving response... so pls make ur attention in this matter and solve my problem... as they r nt giving good satisfaction to The genuine customers.. otherwise ur Brand and service will get bad results... so make it available as...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — inordinate delay in repairing of car

 ANIL KUMAR MAKHNOTRA on Jul 24, 2017
I have given my damaged car honda city no. Dl 9cu 1955, to m/s courtesy honda lally automobiles pvt. Ltd. Chandigarh on 17th june 2017. They assured me to return my car with in 15 days after repairing. More than one month has passed. But they have not returned my car till date. Even now when i tried to contact lally automobiles, every time they are not giving me the exact date. Please help me.
My name akshay bhardwaj, ph. 9810308707
Aksh1970@yahoo.co.in...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — regarding honda buddy loyalty program

 raveekapoor on Jul 23, 2017
1. At the time of buying car and enrolling for honda buddy loyalty program, i was very clearly told by your executive that the loyalty points will be valid for 1yrs and can be used anytime during the year for car service or accessories purchase.

2. The t&c mentioned on your hblp portal is an old one which were applicable for fy 15-16. There is nowhere mentioned on your portal that the same t&c will be valid for next year as well.

3. How the loyalty bonus is with validity period.. A customer who was loyal with honda brand will remain loyal after 6months.

I...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Honda Cars India Ltd. — different size wheel & tyre for car stepney (spare wheel)

 SK Raj on Jul 22, 2017
Sirs,

I have purchased honda jazz top end model car from honda cars india ltd., anantapur.

When i was travelling from hubbali to anantapur my front tubeless tyre got puncher at midnight around 12.15 am and i tried to fix the stepney (Spare wheel) and observed different size i. E 14 inch, my all four tyre are 15 inch. I fixed the same and tried the puncher shop, but there were no tubeless puncher maker's shop at that time, it was around 120 kilo meters to my home town, with very low speed i reached anantapur.

Next morning first i called anantapur show...
Complaint comments  Read comments [1]Complaint category Car Dealers

Honda Cars India Ltd. — damage music system

 Pratik Biyani on Jul 22, 2017
This is to bring to your notice that i had given my car – honda city for some music system repair last wk to solitaire honda - borivali east (Mumbai).
When i gave the car the usb and the aux was working perfectly fine but the fm wasn’t working.

They gave me an estimate of rs 2500 to repair the fm for which i refused and asked them to send the car in the same condition it was sent to them.
When i received the car the aux and the pendrive wasn’t working and a while ignitation a new sond in the speaker was heard.
After few days the car was sent back and now...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Honda Cars India Ltd. — complain against extended warranty issue

 Navin Kateja on Jul 19, 2017
Activa no. Mh05 cj 0235 maine 03 june 2017 ko apne activa ki service karwayi thi mere se 3000 ki payment li thi usme mujhe service book renew karke diya meri activa me shockupsar 5years ki warranty me tha unhone bola hum approval bhejte hai 2 ya 3din me ho jayega 45 days ho gaye hai abi tak mera approval pass nai hua hai abi vj honda me bol rahe apka km jyada chala hai isliye nai hoga pehle agar bolte the to me apni activa ki service bahar se hi karwata tha shockupsar ka rate 1400 hai mere se 3000 liye hai. Isliye me aaj apni dusri gaadi service pe dene waala tha par iske wajah se nai di
Pls...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Honda — I am not getting my bike papers since from 6months n rc too

 Muzzakir Ahmed on Jul 19, 2017
I have taken honda activa 3g black colours
I got the bike in time but at the time of regstration he have given me t/r number of blue colour i have complaint six months back since thers a no response from one of your showroom i. E located at sadhadhivpet dist: sangareddy
Name : shri krishna honda dealership

I have given that whole papers back to that showroom owner at that time they have mistaken in colour...
But now they are just saying me that i haven't given any kind of documentation to them...
Please help me get rid of this # i am facing so much problem...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda Cars India Ltd. — incompatible sized spare wheel provided - replacement with 14" spare wheel needed

 S. Adiseshu on Jul 18, 2017
I hv purchased a honda jazz cvt 4 wheeler from your rajahmundry (A. P.) dealer on 5th of april 2017 and at the time of second free service in july, 2017, i requested the service executive to change one of the wheel with the spare-wheel provided along with the vehicle (To avoid the tyre of the spare wheel getting brittle, which may happen due to not using continuously for quite a long period - this is my experience with my old vehicle).

Then came the reply from your service executive to my surprize, "sir, the spare wheel provided to jazz vehicles is of 15" size and where as all 4 fitted...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — honda amaze car seat cover delay

 ady mech on Jul 18, 2017
Hello, i have purchased honda amaze car in feb 2017 from crystal honda viman nagar, pune. I was referred by my sister for buddy loyalty bonus of 5000 points. We generated the required voucher and submitted it to the dealer (Mr. Pranay). Till now even after so many follow ups, i haven't been given confirmation on car seat cover availability. This is very bad service....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — poor car service

 Mahendra Tomar on Jul 17, 2017
I gave my car no up 16 aw 4047 for service and minor scraches on 06 july 2017... To ace honda noida service centre.. Today 12 days passed.. When i approached for collecting the car. It was not repaired only fraction work was done.. On inquring service adviser abhay told that he got only that approval. Then i contact insurance agent saurabh juneja.. Who told it was a missed in mail... These people are making me fool from last 12 days making a number of excuses... Honda i have not expected this from you.. Pathetic experience...
Complaint comments  Read comments Complaint category Insurance

Honda Cars India Ltd. — substandard quality parts used

 Melvinf12 on Jul 17, 2017
At the time of sales i was told by the sales person that best quality parts are used in their cars like the headlights have very long life, the windshield wiper blades are of long life silicon rubber. Now its just 6 months i bought the car, but having a very poor visibility while driving in rain. 3-4 times called the sales executive but no one turned up, which shows they know about its poor quality.
This was not expected from the honda family....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — service centre

 Saikat7574 on Jul 16, 2017
Eastern honda service centre picked my car for first servicing on due date but returned the car without doing any serving. On complaing to the service centre they picked up my car after almost 2 months but once again returned the car without filling up service log book.
This service centre seems to be run by unprofessional and untrained employees.
I sufferred loss of fuel cost twice that way for around 60 km.
Saikat manna
Wb2oau7574
Tel 9835154664...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Honda city vx cvt model: jan 2015.. Horn problem since 1st day

 Aarush78 on Jul 15, 2017
I bought honda city vx cvt in jan 2015. After couple of months itself... I started getting problems in horn. I complained at car fist service also at prime honda, ansal plaza, vaishali ghaziabad, up.

Itney adjusted the horn and said that it is design problem and horn is not compatible to india conditions. It is under 7 years warranty so get it corrected when ever u find any problem. After couple of weeks of 1st service, i again complained for same and prime honda changed the horn in nov 2015 just after 10 months of new car. It worked fine for 4-5 months then started giving problem...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — delay in delivery - no committment

 tgs1na on Jul 15, 2017
I had given my city 2017 to falcon honda services at nashik. The vehicle was purchased on 24.06.2017 and given for replacement of rear bumper on 10.07.2017 post an accident. Even after four complete days, the service station - falcon honda, nashik could not give a date of delivery saying they have no information when they will receive the bumper from their mumbai office. Also understand that they have been told to cancel the old order and place fresh order for the bumper. That means the delay continues further. Also understand that the delay is due to gst!!!

My vehicle registration...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — not providing proper service,quoting unreasonable time for a very small repair.

 Dr.G.Babu Rao on Jul 15, 2017
I had booked my honda mobilio for replacing wind shield wiper's water supply tube which was bitten by a rat on 11/07/17, at white field honda, bangalore. The reception desk person told me that, their service manager will call me, which never happened for two days. So i called back to reception desk, they told me again that, their service manager will call me, which never happened. I again called them on 14th and fixed appointment for 15th but few minutes later they called me and told me that if i leave my car on 15th, they will deliver the car only on 17th evening. Does it take so much time for...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — Pure brake pad

 siju55 on Jul 14, 2017
I am owning an honda city vehicle number kl 17 n 8626 while on 3rd service after taking the vehicle at vision motors private limited, muvattupuzha (17531km) they advised me to change the front wheel brake pads and they had replaced the same. But again when i am giving for next service at (25149 km) at the same service centre they had advised to change again the brake pad as it got weared again, where with the new brake pad after changing and the brakes equiped with abs the vehicle drove only for nearly 7500km
This is really unacceptable where a brake pad average life ranges from 30000km to...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Paint spillage on my honda city when given for service

 maha1960 on Jul 14, 2017
I gave my honda city for service with capital honda, meenambakkam, chennai on 12.07.2017. Car was picked up by honda's driver at 7.15 am but was delivered only around 9.15 pm after my repeated calls. When i saw the car on 13th morning, i could notice grey paint spillage in the front left side (Above wheel) and complained to the customer care officer. As there was no proper response i took the vehicle and showed to him at the service center. He vehemently rejected my claim and said that this would not have happened at the service center. I told him this might have happened when the vehicle was in...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — honda brv services worst

 kbsp242 on Jul 13, 2017
My car ka 53 me 1162 was given for repair. I already complained about their service. I received one phone call from mr. Prabhakaranjan on 10-jul-17 evening. He assured me that he will provide me daily status update of my car from wed 12-jul-17 but nothing happened till date.
Is the whole of honda family used to this way of working?
Very very very unhappy with honda services.

Frustrated customer,
Sasi prasad
9945726543...
Complaint comments  Read comments Complaint category Insurance

Honda Cars India Ltd. — Not giving booked car as per the deal

 Pranam Patil on Jul 13, 2017
Myself pranam patil, booked car on my father name, mr jagdish patil (Honda jazz, 2016, vmt model) on 21/06/2017 at riverside honda, sangli, maharashtra
We booked car honda jazz 2016 model, through your reprentative of mr bharat & mr satish patil (Sangli)
Due old model, they offered me deal of rs 9, 30, 000/- original price is rs10, 52, 487/-
We given rs 1, 50, 000/- payment on same time on 21/07/2017,
And asked to to give balance payment after loan approval, also given loan application in lic on my father name who is club member of lic,
We got the loan approval...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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