Honda Cars India Ltd. Customer Care
Honda Cars India Ltd.
Customer satisfaction rating: 1%
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2699
COMPLAINTS

Honda Cars India Ltd. Customer Care

Honda Cars India Ltd.

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Address
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road
Navi Mumbai
Mumbai City District
Maharashtra
India - 400706

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
122
down
70

Phone:

Additional info
Feedback Form

Contact Details

Factory

Honda Cars India Ltd., Plot No. A-1, Sector 40/ 41, Surajpur-Kasna Road Greater Noida Industrial Development Area, Distt. Gautam Budh Nagar
U.P. 201 306

Zonal Office (North & East Zone)
Tel: +91 12 0234 1313, +91 12 0234 1321, +91 12 0234 1327, +91 12 0234 1801, +91 12 0234 1806
Fax: +91 12 0234 1261

Zonal Office - Mumbai,
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra - 400706.
+91 22 6789 5000, +91 22 6789 5001, +91 22 6789 5002, +91 22 6789 5003

Zonal Office - Chennai
Honda Cars India Ltd, Technical Support Centre, Old No 26/New No46, Opp. ICICI Bank, Ambattur Industrial Estate, Ambattur, Chennai - 600058
+91 44 4208 3774, +91 44 4208 3775, +91 44 4208 3776, +91 44 4208 3778

Roadside Assistance24x7
For Allianz Global Assistance
Toll-Free: 1800 103 3121
Tel: +91 12 4426 3121

For India Assistance
Toll-Free: 1800 103 5130, 1800 266 0130

View More Information...

Customer satisfaction rating
1%
Complaints
2699
Pending
0
Resolved
12
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Honda Cars India Ltd. related photos (182)

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Honda Cars India Ltd. Customer Care related pictures (182)

Honda Cars India Ltd. Complaints & Reviews

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Honda Cars India Ltd. — Unethical behaviour

 sureshojha321 on Apr 27, 2017
To,
Honda Car
Subject: - Complaint of Misuse of Car RJ07 CC 4500.
Sir,
I know that you will through this mail in waste paper basket but being a customer of your Bikaner dealer and a user of Honda City Car I am writing this mail to you.
I also know the consumer rules, wherein I can approach to the competent authority.
The car owned by me bearing No. RJ07 CC 4500, was given for service to your Bikaner dealer. I want to let you know the first episode in respect of accepting the amount of service charges in Cash. The official on duty categorically denied...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — Digipad of my Honda city zx

 Bhat Pratik on Apr 27, 2017
The digipad is hanging from day 1 and the home button is stuck on my 1 nd a half year old Honda city... I had complained about this on the first servicing nd was promised that the next day I would be called for a warranty replacement. It's been 20 days since and I yet did not get a call.. Why is this happening? This is a brand new car and I got issues and it's not attended to. Why.? This breaks my trust towards the company....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Poor service and extremely bad staff at linkway honda trying to dupe customers

 jai tandan on Apr 27, 2017
Hi,

I have been a honda city user and have been a satisfied customer till now. However, 2 weeks back when I sent my car for service I had the worst experience ever.

I had requested for a basic service and had instructed that no optional replacement of parts be carried out multiple times.

However, not only was I being hard sold for
1. A minor crack in the rear tail light;
2. An anti rust coating
3. A car polish and brushing
4. A replacement of wipers when they are working absolutely fine
5. An ac service when the filters...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — I'm complaining about the lies told me by your employee

 Mandy Garg on Apr 27, 2017
Respected sir i am very much disappointed by your employee. I booked wr-v on 2 april. Your sales officer told me that they'll deliver me the car on 7th. Than i called them on 7th april they were like sorry sir. We'll deliver you the car on 16th april. Again on 16th they said we're really sorry we we'll give you car on 27th april. So when finally 27 arrived they said it will take 3-4 days more. So this how you treat your customers. Very sorry to say but by the way how your sales officer are treating me it is very disappointing....
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — Swipe machine surrender deposit refund request - reg.

 rampon infratech on Apr 26, 2017
Dear Sirs, The swipe machine issued in the name of Rampon Infratech Pvt. Ltd. was returned back to your representative on 10.3.17 for administrative reasons (Mr. Vignesh -8098912706) But an amount of Rs.15000/- withhold by your bankers till this date despite the fact even after a month lapsed no response from your end either refund is effected or any recovery message has to be sent. Please look into the matter seriously and see that the payment is released. S. Thiyagarajan Manager for Mr. R. Murugesan Managing Director -Rampon Infratech Pvt. Ltd., 51, Velachery Main Road, Velachery, Chennai-600042...
Complaint comments  Read comments Complaint category Banks

Honda Cars India Ltd. — Honda city ivtec

 snaild on Apr 26, 2017
Dear sir,
I dont know how ignition lock is been stuck automaticaly now, my car can't start, i bought it on 26/8/2014, from harmony honda chandigarh phase-2, now they said it is not covered under warranty, i think it is a manufacturing defect and also company provide emmision waranty an it has to be covered under it as i never faced such kind of problem any of my car ever i have other cars like maruti breza, maruti swift, hyundai santa fe, hyundai i-20, as am driving cars from long time but i never faced such kind of problem ever in my life. I always used keys given by company under normal...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Interior damaged while servicing car

 Ajayy1964 on Apr 25, 2017
Honda contacted me and offered to change side airbag module of my Honda civic for free as they were recalling all air bags on their cars. Accordingly, a mechanic from Landmark Honda, Jamnagar, visited my residence for changing the air bag module. In the process he broke the interior panel of the dashboard. He left saying that he will get the broken thing replaced but after going back started saying that the panel was already broken. I contacted the manager at Landmark Honda but he also goes along with the lie of the mechanic. This type of petty behaviour would ruin the image of of landmark honda...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — Honda WR-V

 sejal110 on Apr 25, 2017
I have booked a honda WR-V, on 18-03-2017 vide receipt no-004921at Dream hond at surat and i have not received the vehicle till date i. e. 25/4/2017. The show room people when contacted says it will take another two months.
If you don't have cars why are you taking booking or are you taking customers for granted
Pl remember honda is not the only car in the market and i will wait for only for 7 days or ese i will go for another choice and will put this message along with your your booking document to all the social media and let all know that you are a company who is not abiding...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — About service

 Dheeraj bagga on Apr 23, 2017
I have honda city car registration no. HR01AJ4547. I sent my car city on 19/4/17for sevice to your authorised service center i.e. Kishiv motors ambala but I am not satisfied with the service provied by them. The charges for service are high and the maintenance which should be done by the authorised service centre is low. They did not even mantioned the service record in owner's manual and warranty booklet....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Honda Cars India Ltd. — Non availability

 Bijupillai91 on Apr 23, 2017
I have booked a honda city zx mt on 08-01-2017 and i have not received the vehicle till date i. E. 23/4/2017. The show room people when contacted says it will take another two months.
If you don't have cars why are you taking booking or are you taking customers for granted
Pl remember honda is not the only car in the market and i will wait for only for 7 days or ese i will go for another choice and will put this message along with your your booking document to all the social media and let all know that you are a company who is not abiding your words.
Please don't take customers...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Honda Cars India Ltd. — Honda activa 3g complaint against dealer

 skrajak on Apr 23, 2017
Sir, i have purchased a activa 3g scooter from bimala motors kanchrapara... On 31 july 2016. I got my no. Plate at right as called by rto barackpore.. Wb 24 aj 2673.. But bimala motors harrasing me since and not givng my rc smart card. I have visited several times there. They asked me for photostat. I hv given that also... But now they are telling dont come here we will inform u when it comes.. Their behaviou is very rude... And i am facing a lot of problem while driving...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Honda Cars India Ltd. — Air conditioner problem

 Aarush2105 on Apr 22, 2017
It really disappoints me that spending a healthy amount of 12 lacs on a good sedan can't get you a good air conditioner and when taken for a service, they state that the compressor of all these models are not "up to the mark". It is not that i paid a single rupee less than the amount your company asked for, if i would have paid even 10 rupees less than what you asked for, you would've declined to hand over the car! Same way, when i gave you all the money i expect to get everything right from the correct alignment of the tyres to the clean seats! I am a honda user since the past 18 years and i absolutely...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Honda Jazz

 kalyan99 on Apr 22, 2017
Hi

i had purchased honda jazz from sundaram honda a year ago

i never faced an horrible experience with the car & with the honda people

the car doesn't have pickup neither mileage since day one of purchased

the same was informed to the showroom people

With out rectifying the complaints the service engineer says that this is ur bad luck that u have chosen this vehicle ..

iam fedup of followup with honda & shownroom

my request is that plz sell the vehicle in scrap on my behalf & take the amount...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — Pathetic service

 David Baker on Apr 21, 2017
I purchased a Brand new Honda city, 2016 model from Dealer- Crystal Honda,
Kothari Auto Link Pvt. Ltd. workshop No. 4 & 5, Giga Space- Viman nagar, Pune, Maharastra.
The sales experience was pleasant but the same could not be said about the Serving of my Vehicle.

I took the delivery of my vehicle on January 8th and my First serving was conducted on February 8th, at

Kothari Auto Link Pvt Ltd, S.NO. 1325/1, Pune- Nagar Highway, Wagholi, Opp sai Maruti Showroom, Tal Haveli Dist Pune- 412207.

The car was in a horrible shape,

1-...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — Honda brio/mileage

 Ravi Thirani on Apr 21, 2017
It is hereby notifying you that i ravi shankar gupta bought honda brio car (Wb05 4032) last year from pinnacle honda kolkata at the time of purchase the sales person told me that at first i will get the mileage of 11 to 12km/l in city after 3rd sevice i will get more but now i have done 5th sercive and am getting only 9 to 10km per/l. Therefore please look after my complain and resolve my mileage problem as soon as possible

Ravi shankar gupta
9051457999...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — Honda Assure - ICICI Lombard Claim - Harassed me

 ani.arora on Apr 21, 2017
Hi Honda,

Thanks. But instead apology I was expecting solution to my problem which was pending since long. Today I shifted my car from Courtesy Honda to RRH Moti Nagar and I spent whole day and my claim was not processed by ICICI Lombard which question on their efficiency. The surveyor has passed me weird statement on my claims which question their professionalism.

It seems Honda customer relations also helpless.

I don’t understand why “ICICI Lombard” requires my PAN card when I am giving them RC, DL and issued policy and where in policy it is...
Complaint comments  Read comments Complaint category Insurance

Honda Cars India Ltd. — Default bluetooth

 Harry27026 on Apr 21, 2017
This is harjot singh talwar. I bought new honda city vx petrol from harmony honda chandigarh on 30 march 2017. From day 1 i am facing problem regarding Bluetooth connectivity. After half an hour or so my system stops playing song although Bluetooth is connected and wont play again untill car is stopped and again started by push button. Same problem was reported to the agency and video of the same problem was sent to them but today even after 3 visits regarding same problem nothing has been diagnosed or rectified. I have been told to wait for another 20 days. Really disappointed with honda brand....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda — Activa 4g

 amber02061995 on Apr 21, 2017
Sir i purchased activa 4g from globus honda maharana prataap enclave on 29 march 2017 my activa had run 163 km. Due to some problem i have to leave my activa in their shop. After that when i go there to collect again they gave me without any problem but when i came back home. I ran my activa around 2-3 kms still in meter it shows 163 kms... I shocked what is that.. Then it comes in my mind there is some problem in meter reading... I ran to the dealer shop again... And informed this all meter issue.. They said we disconnet your activa meter wire... And we have to this to service your activa... Which...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Honda Cars India Ltd. — Honda city manufacturing defect

 Bimu on Apr 21, 2017
Myself dr bimal patel. I purchased honda city on 28 november 2016.. Its only 2-3 months n m not satisfied with this car. There is some vibration from engine to my clutch pedal.. N also stiff while driving compare to other honda city. I visited many times on showroom but my problems r still not solved. I'll not suggest this car to my frnds then.. Solve my problem.. Can't suffer with this problems. Thank you...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Honda Cars India Ltd. — Horse power problem

 Jefrin jacoby on Apr 19, 2017
Three times we went to Ooty in the car Honda Mobilio but on the incline the car stopped and we have to push it, Felt like that the clutch and accelerator are not working. We gave the car to service centre of Vision Honda at manipuzha. But they returned the car saying that it has no complaint. In this circumstance you have to do the needful for the repair of the car....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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