Honda Cars India Ltd. Customer Care
Honda Cars India Ltd.
Customer satisfaction rating: 1%
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3386
COMPLAINTS

Honda Cars India Ltd. Customer Care

Honda Cars India Ltd.

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Address
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road
Navi Mumbai
Mumbai City District
Maharashtra
India - 400706

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
388
down
139

Phone:
Phone:
up
163
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73

Additional info
Feedback Form

Contact Details

Factory

Honda Cars India Ltd., Plot No. A-1, Sector 40/ 41, Surajpur-Kasna Road Greater Noida Industrial Development Area, Distt. Gautam Budh Nagar
U.P. 201 306

Zonal Office (North & East Zone)
Tel: +91 12 0234 1313, +91 12 0234 1321, +91 12 0234 1327, +91 12 0234 1801, +91 12 0234 1806
Fax: +91 12 0234 1261

Zonal Office - Mumbai,
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra - 400706.
+91 22 6789 5000, +91 22 6789 5001, +91 22 6789 5002, +91 22 6789 5003

Zonal Office - Chennai
Honda Cars India Ltd, Technical Support Centre, Old No 26/New No46, Opp. ICICI Bank, Ambattur Industrial Estate, Ambattur, Chennai - 600058
+91 44 4208 3774, +91 44 4208 3775, +91 44 4208 3776, +91 44 4208 3778

Roadside Assistance24x7
For Allianz Global Assistance
Toll-Free: 1800 103 3121
Tel: +91 12 4426 3121

For India Assistance
Toll-Free: 1800 103 5130, 1800 266 0130

View More Information...

Customer satisfaction rating
1%
Complaints
3386
Pending
0
Resolved
23
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Honda Cars India Ltd. related photos (245)

Honda Cars India Ltd. Complaints & Reviews

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Honda Cars India Ltd. — newly purchased car -- insurance policy not issued

 harrischem on May 22, 2018
Dear Sir / Madam,

I purchased a Honda Car ( BRV -Diesel ) on April 4th from a Dealer in Tirunelveli, Tamilnadu. Dealer name is Southern Honda.

The Car was purchased on the assurance of Free Insurance to me but the Dealer made Mistake in the policy and they are very reluctant to hand over the policy now after several follow ups.

Today is 22nd of May and it is almost 48 days over and no proper reply from the Dealer. They made the mistake in policy and not able to solve customer issues then and there.

I am totally upset on the issue and...
Complaint comments  Read comments Complaint category Insurance

Honda Cars India Ltd. — regarding service complaint for radiant honda baramati

 Datta Jarad on May 21, 2018
Dear sir.
I would like to bring to your notice that I own Honda Amaze car bearing reg no MH 42 AH 9054 since Oct 2016 at Baramati.
While at the time of servicing from starting I am facing problem of suspension. But till date the problem has not been solve by giving answers that we will clear it next servicing. Now they have inform that the same suspension part is not cover under the standard warranty scheme although the standard warranty is applicable till oct 2018 So we request you to please take immediate action and solve the above problem as earliest.

You’re...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — clutch assy worn out

 Danny Gaikwad on May 19, 2018
Dear sir

It has been one year purchased honda city.

From very first service i am facing an issue with clutch as it has vibrating effect while operating. I have atleast gone 8 times to serveice station but no solution was out. The last time i wen in the month of april-18 last week and they opened the assy and found some friction marks so they clicked photos and sent honda company where they reverted that it has partial burning marks and to be changedone with customer approval. The vehicle is now 15000 km driven and when i started facing the issue it was something near...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — honda city - replay issue and starting trouble

 surendra brahme on May 19, 2018
Hi
I purchased honda city from your crystal honda showroom, pune on april 28-2016. Just completed two years.

Last week, the car suddenly stopped on the road. I had to tow it to service center. They took 3 days to identify the issue. The root cause identified was the main relay was not functioning so current was not passing to next level. The relay was replaced, they checked the different aspects and returned the car. Now again after one week, car is not starting and showing battery sign now. When i checked with the mechanic who worked on car earlier, he confirmed that battery...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — digipad inefficient and unresponsive

 sagar parui on May 17, 2018
My Honda Wrv is just 5 months old. I’ve finished two car service and both the times I had given a complain for the digipad. But there is no difference. Problem not solved. My DIGIPAD hangs a lot. Sometimes the Bluetooth is connected and I get a call and the music is also playing. Both together and then it hangs. It’s is slow and unresponsive. I need an replacement. Your problem of DIGIPAD is so annoying that it spoils the mood to buy a Honda car again or suggest even. Replacement replacement replacement....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — jazz

 maan.ashish on May 16, 2018
I saw an ad on 11-may-2018, reg a scheme for selling jazz, wrv and city till 31-may-2018. I took a test drive and cnfrmd buying jazz smt red color. All dealers in gzd and noida assured me getting the chosen car. I filled in form, felt disapntd when they declined my request for red car. I asked for white, they declined. I came to know they dont hv any car. My question, if they dont hv cars y did they release an ad....
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — major break down of honda city car hr26cq7048 after servicing.

 surender pathak on May 16, 2018
I would like to draw your kind attn. That my honda city car engine no./ frame no. As makgm859ff4104330/n15a12414245. I have run my car only 11841 km, as per the request of ring road honda service centre gurgaon, ihave send my car for servicing on dated 13.05.2018, after servicing i got my car and going back to my house, next day when i drive my car found some abnormal noise from stearing and it getting jam.
Then i have made a complaint to service station, they send a mechanic mr amzad, he adwised not to run the car, we will send other mechanic for this problem, he took my car to service centre.
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — honda city/bad experience at ring road honda sector 18 gurgaon

 Rishav Aroraa on May 16, 2018
Dear sir, madam
Greetings!!!

I rishav deepak arora have given my car for service and repair at ring road honda gurgoan sector 18.
The vechical registration details are mh 02 dz 9292 registered under the name of radhika arora.

On 15th of may 2018, i personally went to ring road honda to give my car for service and minor body repair. Mr sanjeev sharma was the service advisor who took my car. I was facing a minor vibration in the braking at speed close to 60-80 kmph. The minute i told him this issue he asked me to change the brake disc and brake pads. I...
Complaint comments  Read comments Complaint category Car Dealers

Honda Cars India Ltd. — honda amaze engine and service center issues

 rajkumarmeen on May 16, 2018
I have given my vehicle (Hr 51 bd 5049) to pink city honda service center bharatpur on 30.04.2018 and first day vehicle fuel tank was opened and informed that fuel pump and motor is showing problem and informed third working day light is glowing and engine is started. And next till 10 day workshop not replied anything about problem of vehicle and estimate. After 14 days workshop have given information that kerosine was mixed in fuel and given estimate of rs 43000/- and after opening the engine estimate increase rs 135000/- and forcing to completed work in side their workshop itself.
In view...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — bumper of our car is never properly repaired

 mridulcruz on May 15, 2018
We have bought a honda city car in year 2014 from rudraksh honda, ajmer, rajasthan. This dealer (Rudraksh honda) has never treated us with importance and care. We often wait for long hours while people who have acquaintance with dealership staff are given privilege irrespective of their arrival time.
1.) the front bumper of my car (Honda city) is unhinged from its body from sides. The workshop of this dealership is not capable of repairing this issue. We went nearly two times but they always do temporary repair on bumper.
It is a disgrace that my car is in such a bad condition and...
Complaint comments  Read comments [1]Complaint category Car Dealers

Honda Cars India Ltd. — low average

 J.K.Anand on May 15, 2018
I have bought honda jazz diesel version. After driving it for 20000 kmpl i found the average achieved is 21.9 at speed of 80-90.
Quote-:
As per arai, the mileage of honda jazz manual transmission petrol variant is 16 kmpl, for diesel variant is 25 kmpl. Automatic transmission petrol variant is 17 kmpl. However, our honda jazz road test on highway gave a mileage of 19 kmpl for petrol and 27 kmpl for diesel. Fuel capacity of this hatchback is 40 litres....
Complaint comments  Read comments [1]Complaint category Products & Services

Honda Cars India Ltd. — spare parts deliberately changed at smart city honda buopal

 kalrasandeep on May 15, 2018
I have shifted from delhi to bhopal on promotion of rbi in january. I gave my honda city amaze dl3cch1908 to smart city honda bhopal for regular service on may 07, 2018.

I had given my car for service last time in november 2017 courtesy honda wazirpur delhi. They told me at that time to check my car break-pads as it were supposed to be changed after 3000 km and no other deficiency was noticed.

When i gave my car to smart city honda bhopal for next service, i asked to check its break-pads. I was surprised to hear that not only about break-pads but also about lower arm...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — spare parts deliberately changed at smart city honda buopal

 kalrasandeep on May 14, 2018
I have shifted from delhi to bhopal on promotion of rbi in january. I gave my honda city amaze dl3cch1908 to smart city honda bhopal for regular service on may 07, 2018.

I had given my car for service last time in november 2017 courtesy honda wazirpur delhi. They told me at that time to check my car break-pads as it were supposed to be changed after 3000 km and no other deficiency was noticed.

When i gave my car to smart city honda bhopal for next service, i asked to check its break-pads. I was surprised to hear that not only about break-pads but also about lower arm...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — axon honda ghaziabad looting/thuggin the customers

 evikjin on May 14, 2018
I had sent my honda city diesel on servicing to axon honda and after the servicing car runs around 1000km and i found that engine oils decreased about 700-800ml. I had visited them again and they checkednthe vehicle and said its normal. Vehicle is perfectly fine.
Now today i have again sent the vehicle for service and ask them to fill the engine oil in front of me and i also asked the measurement container.
When he fills the container with the oil comes through the automatic pipeline the meter reading shows that the oil is 4.2 ltrs accurate as per honda norms but in the container the...
Complaint comments  Read comments [2]Complaint category Car Dealers

Honda Cars India Ltd. — rats/snacks entering in all honda jazz car engine and dashboard back panel

 Balram R Verma on May 13, 2018
Dear sir,
I have a complaint regarding design issue in my honda jazz car. Rats are entering in my car and damaged wiring n equipments of my car engine and dashboard. Why not company design engineers thought on this issue.in the era of rocket science rat/snake entring in a premium class car engine and dashboard area is not acceptable. Cost on repairs against rat is very high. If rat will damage car once in a month, anyone can imagine what will be the repair cost on average repairs 12 times in a year and 12x10=120 in 10 years. Repair cost in life of a car will be 2-3 times cost of a new car....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — pgm-fi alert not rectified

 prasunpanda on May 13, 2018
Dear honda
I own a honda amaze i dtec registration number od07j 3111. After a run of 30 kms the pgm-fi alert lamp switch on and vehicle slows down. Difficulty in driving the vehicle. The vehicle is twice repaired with long and costly repairs of dismantling the fuel tank. But unable to get a permanent repairs. The persons at basudeb honda ranchi jharkhand do not have knowledge and detection software unavailable for honda amaze. Need the help of a qualified person please...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — service honda service sugoi motors, udyog vihar, gurgaon

 navneetchandra on May 12, 2018
I had given the car for the service and some insurance work at sugoi motors pvt. Ltd, udhyog vihar, gurgaon,. It was delivered to me 4 days back and the payment of around 7500 has been made as per the bill provided by driver.
There was some issues with car which was intimated to service adviser, service at the same point of time. After a day, a cleaning guy visited my home to clean the car and for other matter/issues, ask to send the vehicle to service station.
After a day, i got a call from one of the service adviser: pritpal, informing that, there is some due of around 8600 is pending...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Honda Cars India Ltd. — persistent service issue with crystal honda wagholi

 Sanjeev22378 on May 12, 2018
Hi,

This is sanjeev, and i have been having a service issue with crystal honda wagholi, since i purchased honda city in june 2016.

Car external as well as internal cleaning was always an issue. Lately i had visited for 20k service cleaning was not upto the mark or i can say they have not attempted for full cleaning. Ganpati idol was broken and was fixed to the same place. The sealant used for fixing some earlier noise issue was very much present on the wind shield glass. The rubber beading on rear lhs window was not fixed. Internals of the car is full of dust and stain...
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — delivery date

 Eldho Aliyas on May 12, 2018
Dear adviser,
I would like to inform you that, i have given my car for an accidental repair in signature honda kannur. I got an estimated delivery date (19/05/18) from the service centre. But now they are informed me that it may take two more weeks from the est date. The reason why i am writing you that, i have came to kannur for a wedding function, unfortunately had
An accident and my house is 300 km far from the place. I cannot return to my place without the vehicle as my family also accompanied with me. So i kindly request you to do a fast service and delivery as soon as possible....
Complaint comments  Read comments Complaint category Car Service Centers

Honda Cars India Ltd. — defective paint of honda city

 Ashish Kotia on May 12, 2018
Sir
I purchased honda city 2017 model last year in may is may2017. The paint of the car started showing scratches and deterioration within 6 months of purchase. Kindly advise the solution and causative analysis for premature failure. Not happy with quality of paint... Honda is name for quality but i am really dissatisfied with the kind of qc done on external paint....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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