[Resolved]  Benze Vacation Club — Fraud and cheating club led by saravanan

Benze Vacation Club — FRAUD AND CHEATING CLUB

I hereby like to warn all the consumers who would like join any vacation club. The Benze Vacation club by its name everything seems to good but they are the greatest cheaters I ever faced they will say that they will give you lot of benefits as we are their prestige customers but in the end once we joined they don’t even bother to respond they don’t even consider that they are owing the services for the money they got from us. I have joined this club in just two weeks back only in that itself I really fed up these folks I don't know about existing customers conditions. These folks called me several and wasted lot o[censored]seful timings and finally I gave appointment to this folks’ one stupid guy came to my home and showed lot o[censored]seless stories in his laptop his name is sarath ([protected]). Then he called several folks from that org and he promise me lot of options and as the first thing he collected the money and promised that I will get the all my package and benefits by that evening itself after that I didn’t received any call or any response from their end. When I tried to reach them I need to try more than 10 times for someone to respond my call the kind of response which you would never expect from any hospitality industry, the sales guy who collected the money for this club seems to be vanished in the air I can’t reach him over phone. I had complained about this to all of there Local Help desk (Chennai, Erode, Coimbatore) nobody turned up and I called his Managing director (Saravanan – [protected]) and General Manager I don't know that useless folk name and number) and they committed to resolve this issue in a day but after next day I called these folks several times none of the folks are picking up the phone. {Who committed to resolve this issue resolve this issue seems to be there in another world). There simple motto is to collect money live on it and then forget. I don’t know how they are able to sleep by cheating others won’t they feel ashamed of themselves by doing these shameful acts. I have the bill for the payment which I made along with the signature of the sales guy (Sarath) with all the benefits which I can enjoy written by his own hand on behalf of his (Useless & cheating) club. I am planning to file a case against them (the cheaters) .Helpdesk (useless desk) which don’t know how to behave or respect the customers just for the name sake they are there! I feel bad how in the world I decided to join this club. In my light I am warning the consumers not to join this club.

I hereby like to warn all the consumers who would like join any vacation club. The Benze Vacation club by its name everything seems to good but they are the greatest cheaters I ever faced they will say that they will give you lot of benefits as we are their prestige customers but in the end once we joined they don’t even bother to respond they don’t even consider that they are owing the services for the money they got from us. I have joined this club in just two weeks back only in that itself I really fed up these folks I don't know about existing customers conditions. These folks called me several and wasted lot o[censored]seful timings and finally I gave appointment to this folks’ one stupid guy came to my home and showed lot o[censored]seless stories in his laptop his name is sarath ([protected]). Then he called several folks from that org and he promise me lot of options and as the first thing he collected the money and promised that I will get the all my package and benefits by that evening itself after that I didn’t received any call or any response from their end. When I tried to reach them I need to try more than 10 times for someone to respond my call the kind of response which you would never expect from any hospitality industry, the sales guy who collected the money for this club seems to be vanished in the air I can’t reach him over phone. I had complained about this to all of there Local Help desk (Chennai, Erode, Coimbatore) nobody turned up and I called his Managing director (Saravanan – [protected]) and General Manager I don't know that useless folk name and number) and they committed to resolve this issue in a day but after next day I called these folks several times none of the folks are picking up the phone. {Who committed to resolve this issue resolve this issue seems to be there in another world). There simple motto is to collect money live on it and then forget. I don’t know how they are able to sleep by cheating others won’t they feel ashamed of themselves by doing these shameful acts. I have the bill for the payment which I made along with the signature of the sales guy (Sarath) with all the benefits which I can enjoy written by his own hand on behalf of his (Useless & cheating) club. I am planning to file a case against them (the cheaters) .Helpdesk (useless desk) which don’t know how to behave or respect the customers just for the name sake they are there! I feel bad how in the world I decided to join this club. In my light I am warning the consumers not to join this club.

Saravanan is not ashamed of it? then he is not human i think we wil enjoy his life with other money

wat precaution hs is going to take in future

I got a call from valasaravakkam Benze vacations club Manager named Chandru stating that they were offering Life time membership card for Rs.20, 000. He sent a representative named Irfan to my room at porur. He has given Mr.Chandru's visiting card and mentioned his email address in it for identification.He got signature in the form and swiped my card there itself and gave some tickets for their program and their club catalogue. He asked me to send residential proof and ID proof and I told him i will send it to his email id the next day. I called their customer care number and cross checked the details and found all the things they promised me mismatched. So I have sent a mail as well as called Chandru, Irfan and BVC inda's customer care to cancel the membership immediately and return back the amount to me. Chandru promised me that he will return back the entire amount the next day but I should meet prabavathy in the main branch the next day. I am shocked to see their mail next day from their customer care that the membership details could not be cancelled. I met prabavathy and she spoke with me in a rude way that the membership could not be cancelled and ask me to do whatever I can. So I am going to file a case in consumer court and Still I haven't submitted any of the proofs they asked and even membership is also not activated let them have the pain for sure.

The offers and controversies I met:
1.Membership includes 2 nights and 3 days trip to GOA with stay for 5 persons at no extra cost but now they are telling like I have to pay them utility charge of Rs.5000 for the trip with a condition of only 3 persons allowed per room and one more room we should get for another 2 person which will be our cost.
2. plenty of services for the Life time members such as Swimming pool, Horse Riding, Snookers and billiards, and I can use Tennis court and cricket ground, volley ball court [ Everything is in the catalogue provided by them ] in any of their 6 clubs including valasaravakkm club. But I went to valasaravakkam club and am shocked to see any of the above facilities available there.
3.Members can stay for 5 persons up to 5 nights every year at no extra cost in any of their properties. But now they are telling like utility charges of Rs.750 for each room should be paid and only 2 members will e allowed.
4.Members can get up to 8 persons with them to the club at no cost but now they are telling like we should pay some amount for each person entering the club for swimming on hourly basis.
5.More over they told like the amount will be converted into 12 months EMI's at 0% interest. But I got nearly 1400 as extra charge for converting it into 9 months EMI.
6. I told her that these were the offers given by your representative and manager. But she told that there are no persons working in that name and we are getting the orders by the people from various service consultancies and they are giving false promises, We are not responsible for that.
7. I asked prabavathy about the horse riding and grounds in the catalogue but her answer is very much humorous to hear that they were in Coimbatore club and not here. Then why the hell you are showing these catalogue to people in chennai and cheating them.

I got a call from valasaravakkam Benze vacations club Manager named Chandru stating that they were offering Life time membership card for Rs.20, 000. He sent a representative named Irfan to my room at porur. He has given Mr.Chandru's visiting card and mentioned his email address in it for identification.He got signature in the form and swiped my card there itself and gave some tickets for their program and their club catalogue. He asked me to send residential proof and ID proof and I told him i will send it to his email id the next day. I called their customer care number and cross checked the details and found all the things they promised me mismatched. So I have sent a mail as well as called Chandru, Irfan and BVC inda's customer care to cancel the membership immediately and return back the amount to me. Chandru promised me that he will return back the entire amount the next day but I should meet prabavathy in the main branch the next day. I am shocked to see their mail next day from their customer care that the membership details could not be cancelled. I met prabavathy and she spoke with me in a rude way that the membership could not be cancelled and ask me to do whatever I can. So I am going to file a case in consumer court and Still I haven't submitted any of the proofs they asked and even membership is also not activated let them have the pain for sure.

The offers and controversies I met:
1.Membership includes 2 nights and 3 days trip to GOA with stay for 5 persons at no extra cost but now they are telling like I have to pay them utility charge of Rs.5000 for the trip with a condition of only 3 persons allowed per room and one more room we should get for another 2 person which will be our cost.
2. plenty of services for the Life time members such as Swimming pool, Horse Riding, Snookers and billiards, and I can use Tennis court and cricket ground, volley ball court [ Everything is in the catalogue provided by them ] in any of their 6 clubs including valasaravakkm club. But I went to valasaravakkam club and am shocked to see any of the above facilities available there.
3.Members can stay for 5 persons up to 5 nights every year at no extra cost in any of their properties. But now they are telling like utility charges of Rs.750 for each room should be paid and only 2 members will e allowed.
4.Members can get up to 8 persons with them to the club at no cost but now they are telling like we should pay some amount for each person entering the club for swimming on hourly basis.
5.More over they told like the amount will be converted into 12 months EMI's at 0% interest. But I got nearly 1400 as extra charge for converting it into 9 months EMI.
6. I told her that these were the offers given by your representative and manager. But she told that there are no persons working in that name and we are getting the orders by the people from various service consultancies and they are giving false promises, We are not responsible for that.
7. I asked prabavathy about the horse riding and grounds in the catalogue but her answer is very much humorous to hear that they were in Coimbatore club and not here. Then why the hell you are showing these catalogue to people in chennai and cheating them.